The Saddle Boutique
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Outraged American

Haslet, TX

#1 Jun 12, 2012
This afternoon Lou Miller, owner of the Saddle Boutique, refused to let a mother and her handicap child in her store because the child was in a stroller. The child was attached to her feeding tube, which was attached to her pump, which was attached to stroller. She told mom to carry child or she could leave child in stroller by the door. It is illegal to not have handicap access. It amazes me the lack of ethics and morals this store owner has.

Dawsonville, GA

#2 Jun 13, 2012
It wasn't like the stroller was huge. Sarah was put in a small stroller to accommodate space. Those of us who know this family are fuming. Bandera is better than this, or it should be. Its a sad day when a mom is punished for having a disable child.

La Mesa, CA

#3 Jun 13, 2012
I was a witness to this incident yesterday when this precious little girl was discriminated against. The owner of the store immediately stopped the mother whom was pushing the little girl into the store. She shouted very rudely, "NO STROLLERS IN MY STORE". The mother then kindly asked her if she allowed wheelchairs. Lou responded, "yes, but our wheelchair customers have to leave their chairs at the front of the store, if you bring her in she will have to stay at the front of the store." Lou stated that there was NO room in the store for the little girl's stroller which I might add was very small, similar to one of those umbrella strollers except the girl's stroller was back facing and was slightly reclined for her. There is clearly a path throughout the store that is in fact big enough for the little stroller to fit through.
I am very angry and frequently shop from Lou when I am in town visiting family. My grandparents lived there for many years and were very active in the Bandera community. You can bet that me, as well as my many friends and family members in Bandera, will never spend another penny in this store. I left that store yesterday extremely angry! I hope the mother and child never have to endure something like this again! I hope that Lou Miller has to pay the consequences for her actions yesterday.
Hot in Louisiana

Baton Rouge, LA

#4 Jun 13, 2012
I was in shock to say the least when I heard of this woman/business owner refusing to let a handicaped child in her store!! Just wondering how she justified this!?! I'm sure these are the first of many upset comments that will be posted. Uggh!!

La Mesa, CA

#5 Jun 13, 2012
Also, I forgot to add that the mother did explain to Lou that her daughter was special needs and unable to walk.

Dawsonville, GA

#6 Jun 13, 2012
Lou Miller, stopping strollers from coming in her store one handicap child at a time. Thanks Lou

Lithonia, GA

#7 Jun 13, 2012
No response can justify her discremnatory actions. She's certainly not the brightest individual, that was made pretty clear by her obvious lack of knowledge regarding handicap accessibility laws. I don't know Sarah or Molly, but the rage and heartache i felt after hearing about the humiliation they had to experience yesterday should be embarrassing to the city of Bandera.

Fairfield, TX

#8 Jun 13, 2012
Sarahs mother should not be punished nor should Sarah for something that is out of their hands , that little girl is a blessing to everyone that knows her she is a fighter and should be able to live her life and shop where she pleases ! Shame on you Lou miller you be ashamed of your actions yesterday denying sweet Sarah a chance to shop in your store
Outraged Texan

United States

#9 Jun 13, 2012
I have a disabled nephew that lived wth us for a few years and I can honestly say that when something like this happens it is humiliating, frustrating and discriminating! I hope someone wth some power sees this and reminds this business owner her place in society. How dare anyone think they can refuse access to handicap individuals. I have never shopped at this store personally but I knw people who do and they knw the family this happened to and I Gurantee they will never shop there again.

Franklin, TX

#10 Jun 13, 2012
Hot in Louisiana wrote:
I was in shock to say the least when I heard of this woman/business owner refusing to let a handicaped child in her store!! Just wondering how she justified this!?! I'm sure these are the first of many upset comments that will be posted. Uggh!!
She is a friend of mine and it breaks my heart

Franklin, TX

#11 Jun 13, 2012
This is a friend of mines daughter and it broke my heart I am out ranged
carolyn appell

La Mesa, CA

#12 Jun 13, 2012
This lady should be put out if business for her actions. These people are personall friends of mine. This child has had to fight for life on several occasions, and did just that!! This lady should have to know what the words discrimination and lawsuit mean on a first name basis. I know if Sarah was my child and received this treatment, she would.

Warsaw, IN

#13 Jun 13, 2012
This is awful. It amazes me how inconsiderate and outright cold hearted people can be. Imagine having the heartbreak of knowing your child is sick and then being treated this way. I tear up at the thought of how that mother must have felt. So much evil in the world but there is still good. I say word of this should spread and noone should ever shop there again. Maybe a little unrealistic but I think if this story gets around she will lose enough business to definitely feel the sting. Out of line maybe but I probably would have got arrested if I had witnessed such a thing, kudos to those who were there and kept their composure.
Amy Haley Trinity Tx

United States

#14 Jun 13, 2012
This lady should not be in business,how can u treat a handycap child and her mother this was!! Molly and Sarah are very close friends of mine. This is a precious little fighter who deserves justice!!!! This is wrong in every way possible...Lou Miller, u should absolutely be ashamed of yourself!!!

Englewood, CO

#15 Jun 13, 2012
Life blesses us all with miracles, Sarah is obviously one of many and very loved. I have miracles in my family as well...and will not tolerate discrimination of any kind. I have friends that travel to that area quite frequently and rest assured Lou Miller, they will know exactly where NOT to shop. May Karma serve you well.

Crockett, TX

#16 Jun 13, 2012
I know Molly and Sarah personally and I was very angry when I heard about this. Lou Miller should be ashamed of herself!!!!! How could anyone with a heart tell them no?? I will continue to let everyone know of how they were treated! Shame on you! I know karma will take care of this! It's always worse!!!!
Debra R New Caney Tx

New Caney, TX

#17 Jun 13, 2012
My heart broke when I heard about this person "Lou Miller" denying service to the mother "Molly and sweet Sarah." We as Texans have always stood strong for children/adults with special needs. She is in for the rude awakening of what true "hateful, rude and unpleasant ways" by word of mouth and loss of business. If she do not want strollers/wheelchairs in her business. Then don't have a business for them. It is a law for all business to have access for strollers/wheelchairs. My advice "Lou Miller" start a typing business, apparently you don't have much people skills.

Baton Rouge, LA

#18 Jun 13, 2012
I do not understand how someone can treat a child like this. Sarah is a blessing and anyone who has ever been blessed with her presences agrees. There is many people that will fight for this little angle. I dont think that Lou Miller realized who she was messing with.
Heather Crockett Tx

Buffalo, TX

#19 Jun 13, 2012
I can not believe this woman she is a disgrace (LOU MILLER) i hope u get what u desevere. I know Molly and Sarah they are wonderful people and not lettin a lil stroller in ur store is one of the stupidest things i have heard of. I bet if u had a child that was disabled u would let them in your store. U will get whats comin for u Sorry Molly and Sarah for having to fo thru things like that.
Marta Smith

Haslet, TX

#20 Jun 13, 2012
Well aren't you proud of yourself Lou Miller? Do you feel like a real tuff woman now?
So let me know when your old butt hits the walker, wheelchair or nursing home ok? I would like to be the one pushing you in your wheelchair in good ol Bandera! Oh if I remember correctly it's a little hilly too! And I have no problem puréeing your steak for your feeding tube! I'll see about a motor for your walker so it can pull you around doing about 35mph! Hang your head and get on your KNEE'S and ask God to forgive you, it might help you to not get such a hot room where your going! NOT!!! Anybody that steps foot in your store now needs to think about the children, adults oh ya, and our US service men who gave up their ability to stand like you, so you are free to treat children like dirt under your feet! YOU CAN'T FIX OR CANDY COAT YOUR UGLY ACTION! Nothing you have could be worth buying or making you a penny! GOOD LUCK WITH THAT, HOPE TO SEE YOU IN THE UNEMPLOYMENT LINE, where you will be panhandling for your supper!

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