Gilbert, WV

#1 Jul 17, 2011
We rented this house back in Jan 2011 for our family vacation July 2011 to accomodate 15 people. Upon our arrival after a 12 hour drive we were told the previous renters had done some damage and we would not be able to check in til later. We had lunch drove out to locate the house to find this place in a mess, pool green, grass knee high and looked like a tornado had gone through this place. We immediately went to Surf and Sound to talk to the manager. When we finally got the keys we found this house dirty and nasty, had to bleach everything in the kitchen, this place just felt dirty and nasty all week had to have the TV repaired and replaced, linens provided --yell 1 towel and washcloth per person for the week, no kitchen towels , the central air is window units upstairs that blow out warm air, and the downstairs does not work properly.Also this is a pet friendly house and FULL OF FLEES both our small dogs were covered by the time we left. The house was very disappointing we wanted a house by the sound for the views and that did not let us down, but unless you want to clean your entire vacation leave this house alone. VERY NASTY AND MISLEADING ON THE SURF AND SOUND WEBPAGE.

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