Sun Tan City!!!
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Always Waiting to Tan

Lynchburg, VA

#1 Apr 4, 2010
They absolutely have the best beds... but is anyone else other than me TIRED of standing in line for ten minutes while they try to upsell EVERY customer new lotion just to turn around and wait another 20 minutes until a bed is cleaned????
Their system and/or method needs to be changed. And by changed, I mean streamline the process and stop wasting time!!!
Lori

Ashland, KY

#2 Apr 4, 2010
It is just going to get worse, that place is already getting packed everyday. I love it there, but I guess a lot of other people do too.
Disagree

United States

#3 Apr 4, 2010
In my opinion- Sun Tan City is horrible. Their beds are not good. They have nice appeal and a fresh, modern look, that's all. They have the quality of beds to have great potential but they buy bottom of the line bulbs. That's why they change them at 40% usage- because they have to. Their customer service is not good either as they don't have your best interest in mind, but rather they have in mind the comission they are going to make off of their sales. So buyers beware!! You can buy their top of the line products at other salons for a fraction of the price. You will also save around $600 a year by tanning elsewhere. Just something to think about (:
Opinion

United States

#4 Apr 4, 2010
I LOVE SUN TAN CITY:) I'm so dark I never have a problem with there beds
wish i had time

Titusville, PA

#5 Apr 4, 2010
I use to go to Sun Tan City all the time....and YES the clerks ALWAYS try to get people to upgrade or sell them something that really, let's face it, that they don't need, i.e. more lotion when the customer still has over half a bottle left. Everytime I went in there no matter the time of day, it was always atleast a 10-15 min wait...worse if they had a "special" for the day. So YES, I even cancelled my membership because I just didn't have the time to stand and wait that long.

Did I mention, the fact that it's not just here...I lived in Louisville and it was the same thing there too.
kayla

Richmond, KY

#6 May 27, 2010
PLACE SUCKS! WORKERS ARE FOR THE MOST PART, BUT I ALSO KNOW MANAGEMENT TREATS THEIR WORKERS HORRIBLE BECAUSE I HAVE A FRIEND WHO WORKED THERE! TROPIC RAYS IS SO MUCH BETTER!
gurlygurl

Wellington, TX

#7 May 27, 2010
I've never been to STC but I have gone to Tropic Rays, I liked it there the employees were super nice. But you can buy a bed for around 2 grand, delivered. I bought mine at Gentrys in Russell Springs Ky. Nothing like tanning at home.
blank

Nashville, TN

#8 Sep 11, 2010
Disagree wrote:
In my opinion- Sun Tan City is horrible. Their beds are not good. They have nice appeal and a fresh, modern look, that's all. They have the quality of beds to have great potential but they buy bottom of the line bulbs. That's why they change them at 40% usage- because they have to. Their customer service is not good either as they don't have your best interest in mind, but rather they have in mind the comission they are going to make off of their sales. So buyers beware!! You can buy their top of the line products at other salons for a fraction of the price. You will also save around $600 a year by tanning elsewhere. Just something to think about (:
Actually STC buys top of the line lamps. Read the name on them.

And the commission is not even worth calling it that. 3% is all. SO when they sell you a $50 bottle of lotion they make $1.50!

They make sure each client is getting the results they want. They do this not to "sell" you, but to make sure you are completely satisfied with STC & your results.

Client Service is what this company is all about!
whatever

Ashland, KY

#9 Sep 11, 2010
I have been going to STC for awhile and there are always long lines and every single time they try to sale you something even if you have told the exact same person before you have lotion and you don't need any they still keep rambling. The new salon director Amber Bentine doesn't even know how to clean a bed. I was there the other day and she went in the room and came out within 15 seconds and there was lotion all over the floor, how hard is it to do your job? Also what kind of manager let's customers stand in line for 10 minutes while she slams the door and goes and sets in the office with 12 people in line and one other worker there? I think Amber needs to find a new line of work cause she isn't cut out for a managment position!
TiredTanner

Zelienople, PA

#10 Sep 12, 2010
Always Waiting to Tan wrote:
They absolutely have the best beds... but is anyone else other than me TIRED of standing in line for ten minutes while they try to upsell EVERY customer new lotion just to turn around and wait another 20 minutes until a bed is cleaned????
Their system and/or method needs to be changed. And by changed, I mean streamline the process and stop wasting time!!!
Yess!!! I agree. I gave up my membership because some of them are worse than dealing with a telemarketer! And others are uppity and rude and I have to wait until they are done gossiping with their buddies at the counter.
Siete

Waterloo, Canada

#11 Sep 12, 2010
I want to have sex while getting a tan at Sun Tan City.
Gross Bed

United States

#12 Sep 13, 2010
I cancelled my membership when I looked up and saw a dried booger on the acrilyic on the top of the bed. When I told the girl at the front she acted like I was the one with the problem. It was gross!
agree

United States

#13 Sep 13, 2010
I haven't been there for a while because I got so sick and tired of the whole place period.
whatever

Whitney, TX

#14 Feb 19, 2012
i currently still have a membership i have had issues on not being explain the lotion sale properly and i ended up paying more for it than expected.. they were very nice and issued a credit to my account to correct it. and when i come in. they seen the correction on my account and made a note on my account to never try to upsell me because i am a hair dresser and get lotions on my own at wholesale prices anyways.. if more people would demand to have their account noted then less time would be spent in pitches at the counter on lotions
wow

Jersey City, NJ

#15 Feb 19, 2012
I go there and like it, since they added the other side I haven't had to wait.
I look at their lotions but they are marked up so high I go on E-Bay and buy the lotion for cheap. They sell lotions top of the line for $120, eBay $40!
hmm?

Chesapeake, OH

#16 Feb 19, 2012
I've never been there but I go to oasis by save a lot. I love it.. it's awesome I've went there for years!
nogood

United States

#17 Feb 19, 2012
Don't waste your time or money on sun tan city. There are much better places to tan.
yeah

Chesapeake, OH

#18 Feb 19, 2012
I like oasis also. it's really clean and I always tan good there.
road trip

Ashland, KY

#19 Feb 19, 2012
I agree. Sun Tan City is awful. The wait, the sales pitches, are annoying. Plus I'm not big on the workers there. Don't know, but a couple of times they're standing around gossiping or being inappropriate. I quit going there.
agreed.

Chesapeake, OH

#20 Feb 19, 2012
sun tan city's nasty.. do they even clean their beds? the girls there are brats and sit around and talk about drama

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