nTelos. You DON'T want to miss this!!!

Posted in the Ashland Forum

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Miss Lady

Staunton, VA

#1 Mar 28, 2010
*Free activation on nTelos pre-pay plans through March 31st!* Unlimited talk, text and pics as little as $40 a month!!!! Phones start out at only $20. One seriously Great deal!
Miss Lady

Staunton, VA

#2 Mar 28, 2010
Be sure to stop by and visit us in the Ashland Town Center Mall. Our store is across from Pac-Sun!!!
***We have the BEST DEALS and the BEST CUSTOMER SERVICE.
A joke

United States

#3 Mar 28, 2010
Ntelos has the worst customer service!! We were customers for many years with 5 phones and they treated us horrible. I couldn't wait for our contract to run out so we could "run" from them. They are so lacking on customer service and their manager is down right rude!!
Umm

Newell, PA

#4 Apr 1, 2010
I've been with ntelos for almost 4 yrs now. If the service was so bad why did u not find someone else after ur first contract expired. The longest contract they have is 2 yrs so you had a chance 2 yrs in to find another company. I haven't had any problems with them at all, anytime we've had an issue they have been very nice, helpful and efficient about getting it taken care of.
why

Chesapeake, OH

#5 Apr 1, 2010
they are great.
A joke

United States

#6 Apr 1, 2010
Are you the manager that I'm talking about? Terrible customer service!!
Umm

Newell, PA

#7 Apr 1, 2010
A joke wrote:
Are you the manager that I'm talking about? Terrible customer service!!
Nope, not a manager, just a stay at home mom. I have never had a problem with their customer service, but I assure you, if you give people attitude, manager or not, they will give it right back. It's that whole treat-others-how-you-wish-to-b e-treated philosphy.
Mike

Hodgenville, KY

#8 Apr 1, 2010
I was a customer with Ntelos and the service wasnt any good, customer service when you could get through to them was lousy and the phones crappy.
Shelly

Staunton, VA

#10 Apr 4, 2010
I've never had any problem with Ntelos. Anything I've ever needed help with the people at that store have always been very helpful, especially the dark haired girl or the more hefty fellow. I guess people can have bad experiences sometimes even at good locations. Regardless, my family saved money when we switched and that says something by itself alone!!!
A joke

United States

#11 Apr 4, 2010
I was treated rudely on several occasions and the only reason I stayed there for as long as I did was due to the fact we had five lines with 5 different contract dates. I am moving all phones as the contracts run out and cannot wait to be done with them. You better hope that nothing happens to your phone while under contract because they could care less if you have a working phone or not. Once you sign the contract all they care about is the money you owe them not if you are able to make a call. We were paying over $200 a month and they lost us doe to poor customer service at the town center location.
Umm

Newell, PA

#12 Apr 5, 2010
A joke wrote:
I was treated rudely on several occasions and the only reason I stayed there for as long as I did was due to the fact we had five lines with 5 different contract dates. I am moving all phones as the contracts run out and cannot wait to be done with them. You better hope that nothing happens to your phone while under contract because they could care less if you have a working phone or not. Once you sign the contract all they care about is the money you owe them not if you are able to make a call. We were paying over $200 a month and they lost us doe to poor customer service at the town center location.
Did you put insurance on your phone? It only costs like $5, if ur phones messes up then you just call nTelos, pay $50 and you have a brand new phone rather quickly.*We were told by an nTelos employee to tell the company that we lost our phone or they would want us to send it to them to be fixed.* I think $5/mth and $50 when u need a new phone is much better than paying 300-400 to just buy a new one.
Funny

Elizabethtown, KY

#14 Apr 19, 2010
People ge pissed and thinks the service sucks when they have to pay there bill. if yo u don't like them go somewhere else and screw them,

Since: Apr 10

Location hidden

#15 Apr 19, 2010
ummm they still cant beat boostmobile i get free texting free pic no romeing internet an all that for $53.00bux a month an thats with tax i had ntelos an they suck i alwas had alot of parbs with there service an let me tell ya the ppl down there in the store that works there are rude as hell to you.. an they let u stand in line for 20mins or longer an if ur looking at phones u might wait 30mins for them to come over to see if you need help thats bad service.....
tery

Ashland, KY

#16 Apr 19, 2010
Platinumtel is good too, i had boost and switched to platimuntel because of bad customer service with boost. also platniumtel is only 6 more dollars and you get 3G internet and its cdma, not slow idem that boost is on. i also get better signal where i live

Since: Apr 10

Location hidden

#17 Apr 19, 2010
tery wrote:
Platinumtel is good too, i had boost and switched to platimuntel because of bad customer service with boost. also platniumtel is only 6 more dollars and you get 3G internet and its cdma, not slow idem that boost is on. i also get better signal where i live
cool only prb i have with boost is the texting is kinda slow but other than that its been good i live n flatwoods an get real good signal
tery

Ashland, KY

#18 Apr 19, 2010
gaymaleflatwoodsky wrote:
<quoted text>
cool only prb i have with boost is the texting is kinda slow but other than that its been good i live n flatwoods an get real good signal
LOL yea thats IDEM network, i use to get txts 3 or 4 days later or in the middle of the nite waking me up. but yea boost is great too.
betterThanU

United States

#19 Apr 20, 2010
Shiiit, nTelos is for the lower class skanky ppl at my school. It's a social status statement. You have nTelos, you're either ugly, poor, or skanky 80% of the time.
QUIT BEING POOR AND GO TO AT&T. IPHONE BABBBBBYYY!!
Russell Parent

Ironton, OH

#20 Apr 20, 2010
NTELOS is great!!! Great employees and are always so helpful!!!
Hahahaha

Broken Arrow, OK

#21 Apr 21, 2010
betterThanU wrote:
Shiiit, nTelos is for the lower class skanky ppl at my school. It's a social status statement. You have nTelos, you're either ugly, poor, or skanky 80% of the time.
QUIT BEING POOR AND GO TO AT&T. IPHONE BABBBBBYYY!!
"IPhone"!!! Are you serious!?! That was sooooo yesterday!!! Hahahaha I would label you under POOR!!!!! Not to mention STUPID!!!!! But on the plus side, I got a good laugh out of your post!!!!
hillary

Columbus, OH

#22 Dec 16, 2010
All i know is some of the guys that work in there are HOT!!!

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