Kens Express Mart Has Rude Employess

Kens Express Mart Has Rude Employess

Posted in the Ashland Forum

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Fed Up

Ashland, KY

#1 Apr 21, 2012
Have you noticed how rude the employees at Ken's Express Mart have become. Most of them act like it kills them just to do a little work.I witnessed a very sad situation there just a little bit ago. A customer asked to use the phone and was told no she told the worker that was fine she would shop elsewhere. Instead of trying to remedy the situation the worker began arguing with the customer. Meanwhile the line was wrapping around the store and the worker goes to the back and starts talking to another worker about the arguement that she had just had with the customer. I think I agree with the other customer, I will be taking my business elsewhere as well. What makes this even worse is I let the little girl use my phone. She was calling the funeral home about a relatie who had just passed away. Ken's Express Mart should be ashamed:(
omg

Ashland, KY

#2 Apr 21, 2012
go elsewhere, then the line will be shorter for me
Chuckles

Chesapeake, OH

#3 Apr 21, 2012
Having worked at a conveience store I can tell you what the employee did by walking off was deffinetly wrong. However not letting the customer use the phone was right on. that is a business phone, for use of the store not the customers. We used to let people use the phone were I worked, but it got to the point every other person coming in wanted to use the FREE phone. We had a cordless phone and they would take it to the back of the store, outside, even to the rest room. Most of the time it was used to make drug deals, and oh they said it would just take a minute and be on it for as long as 30 mintutes or more. When you have to ask the customer to get off the phone so you can answer a incoming call, pretty bad. We had a pay phone just outside the door, but it always seem to be out of order, funny thing was it seem to work as soon as you dropped coins in it.It is one thing if is an emergency, but most just are to cheap to use the payphone or don't want their own cell showing up on their drug dealers caller ID.
Resco

Ashland, KY

#4 Apr 21, 2012
If Ken has instilled a "no phone" policy that is very much his right and the responsibility of his employees to enforce it. But I will say that if the customer only said they would take their business elsewhere, the employee should have simply ignored it, let them walk out the door, then tend to the next customer in line. I worked at Walmart for a period and if I was given a dime for everytime I had to bite my tongue over a customer comment I would be rich. However, any place can have rude employees and JR FoodMart has had its share over the years. I frequented the place while growing up and was once approached by an employee who told me not to be putting anything in my pockets while choosing a candy bar. Another time a cashier barked out for my party to hurry up, that we knew what all was in the store by now. And another time, after looking in the fridge units and not seeing it. I curiously asked if they carried bottles of Mr. Pibb. I was told that since I already looked they guess they dont have it. Ah well, turn turn turn.
junkie heaven

Ashland, KY

#5 Apr 21, 2012
this place is always crawling w/low lifes. CRAWL CRAWL. LOW LOW LOW!
Yep

Ashland, KY

#6 Apr 21, 2012
I understand that Ken has a no public phone policy. It would have been better for the employee to say that rather than stand there and argue. It really wouldn't kill Ken to let a customer use the phone though. I know that he shouldn't let everyone but when you are buying 50 dollars worth of gas he could let you make a phone call as long as you are polite about it.
Art Shumway

Ashland, KY

#7 Apr 22, 2012
That place is filthy nasty where they fix the food.I was in there one day and seen the woman putting food in the deli case for lunch.She was dumping mashed potatoes out and got some on her fingers and she just licked them off from her fingers and continued putting them in the case.Another time i saw a different woman fixing a steak and cheese sandwich she was putting onions and green peppers on it and some fell off onto the counter and she grabbed them and threw them in her mouth and ate them while she was fixing the sandwich.She had the bun laying directly on the counter that was crusted over and she wasnt even wearing gloves.I have seen them coming out of the restroom and handling money then fix food without washing their hands or wearing gloves.Foodfair on Blackburn is not much better. One of the women who works there was hacking and coughing into her hand then went to fix my food.I asked her what she was doing and she looked at me like I was stupid.I told her that she was nasty for doing that and I left.I dont think she even knew what I was talking about when I left.
Chuckles

Chesapeake, OH

#8 Apr 22, 2012
Art Shumway wrote:
That place is filthy nasty where they fix the food.I was in there one day and seen the woman putting food in the deli case for lunch.She was dumping mashed potatoes out and got some on her fingers and she just licked them off from her fingers and continued putting them in the case.Another time i saw a different woman fixing a steak and cheese sandwich she was putting onions and green peppers on it and some fell off onto the counter and she grabbed them and threw them in her mouth and ate them while she was fixing the sandwich.She had the bun laying directly on the counter that was crusted over and she wasnt even wearing gloves.I have seen them coming out of the restroom and handling money then fix food without washing their hands or wearing gloves.Foodfair on Blackburn is not much better. One of the women who works there was hacking and coughing into her hand then went to fix my food.I asked her what she was doing and she looked at me like I was stupid.I told her that she was nasty for doing that and I left.I dont think she even knew what I was talking about when I left.
This has what to do with using the store phone?
Nurse Ratchet

Ashland, KY

#9 Apr 23, 2012
Well if they are not doing anything they could load their gas pumps with reciept paper. I never get a reciept there. I try not to buy my gas there but sometimes you have too. My opinion is that no one there is smart enough to put it in or it is a way to beat the government out of money. I think they hire people under the table from up on welfare hill. They sure are rude and I think that's because they just don't want to work.
Agreed

Ashland, KY

#10 Apr 23, 2012
The place sucks for sure. No paper in the gas pumps,the bathroom is always out of order,they charge way too much for everything and forget asking to use the phone hahaha. It's a shame that its so convenient but I for one am gonna go out of way to avoid the place.
Shopper

Chesapeake, OH

#11 Apr 23, 2012
What gets me, is people will bitch and gripe about a place, then say-'I am never shopping here again'. And lo an behold if like 2 days later there they stand at the counter waiting for you to help them. No one makes you go there,and no place has customers where every shopper is happy. There will always be those you can't please. Its your right NOT to shop there,and quit complaining about it.
Nope

Ashland, KY

#12 Apr 23, 2012
Some people may return to Ken's to help him pad his pockets but this shopper will not be back. Whats it your business anyways who shops at Ken's or not? Does he sign your paycheck? If he does I feel for ya, he's a very hard to please boss and you must be very depressed since no matter what happens there its always the employees fault and never his.
Shopper

Chesapeake, OH

#13 Apr 23, 2012
Nope wrote:
Some people may return to Ken's to help him pad his pockets but this shopper will not be back. Whats it your business anyways who shops at Ken's or not? Does he sign your paycheck? If he does I feel for ya, he's a very hard to please boss and you must be very depressed since no matter what happens there its always the employees fault and never his.
No Babycakes. I work elsewhere, but the WHINE is always the same. Someone comes in and gets mad because of something they think they should expect-like using the phone-and then they want to play the "I'll shop elsewhere" card. And what is it any of YOUR business how I feel on the subject??? Besides you will be back, idiots like you always do....And I still won't let you use the phone! LOL
omg

Broken Arrow, OK

#14 Apr 23, 2012
Nurse Ratchet wrote:
Well if they are not doing anything they could load their gas pumps with reciept paper. I never get a reciept there. I try not to buy my gas there but sometimes you have too. My opinion is that no one there is smart enough to put it in or it is a way to beat the government out of money. I think they hire people under the table from up on welfare hill. They sure are rude and I think that's because they just don't want to work.
dont be such a hater
Sad

Ashland, KY

#15 May 2, 2012
Thats funny rude isn't even the right word for some of them workers in there. Lol. Poor Kenny don't have a chance to even run his own store since he has been brainwashed by those gossiping hens he has had working for him. Poor guy they really have him blinded. Renee is beyond rude, she is fake as hell not to mention loud and obnoxious. Eva she can do some good cooking but as far as taking care of a customer service you can forget that she don't have enough patients. Then you got Sandy who thinks she's above everyone haha that's pretty funny but I guess when your screwing your boss then you may feel high and mighty. Lmao. And poor Sue they talk about her like a dog when really she is pretty nice and tries hard they just want to entertain their pathetic self. I'm thinking they can't feel good unless they try to put someone else down. Also someone spoke of them eating the food while they cook that's not even the half of it. I've seen Renee eating food such as the turkey and ham while she is filling up the warming table just like getting potatoes on her fingers and eating it off. And also the chocolate cookies she fixes she will do the same with those as well. I've also seen her cooking and she will have something wet on her hands and she will just wipe them across her butt and go right along cooking. Anyway I'm sure when the time is right it will all turn around and bite them in the ass. Until then we will just have to watch the nastiness.
Sandy

Washington, DC

#16 May 2, 2012
Sad wrote:
Thats funny rude isn't even the right word for some of them workers in there. Lol. Poor Kenny don't have a chance to even run his own store since he has been brainwashed by those gossiping hens he has had working for him. Poor guy they really have him blinded. Renee is beyond rude, she is fake as hell not to mention loud and obnoxious. Eva she can do some good cooking but as far as taking care of a customer service you can forget that she don't have enough patients. Then you got Sandy who thinks she's above everyone haha that's pretty funny but I guess when your screwing your boss then you may feel high and mighty. Lmao. And poor Sue they talk about her like a dog when really she is pretty nice and tries hard they just want to entertain their pathetic self. I'm thinking they can't feel good unless they try to put someone else down. Also someone spoke of them eating the food while they cook that's not even the half of it. I've seen Renee eating food such as the turkey and ham while she is filling up the warming table just like getting potatoes on her fingers and eating it off. And also the chocolate cookies she fixes she will do the same with those as well. I've also seen her cooking and she will have something wet on her hands and she will just wipe them across her butt and go right along cooking. Anyway I'm sure when the time is right it will all turn around and bite them in the ass. Until then we will just have to watch the nastiness.
What a hater you are, Sad. Are you jealous because he's planting the pipe in me and not you? I should be thankful, i suppose, for being caught eating just the small scraps that fall to the floor, etc., instead of blowing my nose all over the warming table, which i also do occasionally.
Hey!! Why don't you come by during my next shift and i'll show you my version of projectile vomitting. Its a real show-stopper.
no it all

United States

#17 May 3, 2012
I agree they are all rude dumbasses who act like it kills them to do there jobs and if u ask for a reciept it kills them. They are very rude stupid people.....
here is a tip

Ashland, KY

#18 May 4, 2012
stay out of that place after dark, it is dangerous!
nice

Ashland, KY

#19 May 4, 2012
Never had a problem in the store, Very polite and fast. Observed some of the customers been rude.
customer

Ashland, KY

#20 May 4, 2012
The tall dude, dang he is hot. Sweet!

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