Tim Horton's on Winchester Ave.

Tim Horton's on Winchester Ave.

Posted in the Ashland Forum

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Unsatisfied

Ashland, KY

#1 May 22, 2012
The food may be decent, but their customer service sucks! The older lady there at lunch is always pissy, short and in a bad mood. You have to repeat your order to them 2-3 times because they don't pay attention the first time. All the employees act as if you're bothering them when you come in to order. Half the time they're behind the counter bitching about other co-workers and talking before they decide they're gonna come over and help you. I have worked in customer service for a long time and this place is awful. No crackers for the soup or napkins on drive-thru orders either. I just had to vent that out.
Cilk

Ashland, KY

#2 May 22, 2012
I used to get free stuff from the folks that worked the night drive-thru a few years back. Hit the place around 2am and would get the donuts that were going to be tossed.
Customer

Ironton, OH

#3 May 22, 2012
When I go there, drive thru, the employees are always very nice. They are younger.
Unsatisfied

Ashland, KY

#4 May 23, 2012
Their lunch time crew sucks at their jobs and there are at least 2 people there that are older. Besides, age has nothing to do with shitty customer service. Either you're good at your job or you're not. They don't like where they're at, go back to school and do something about it. I'll go to the other Tim Horton's from now on.
Been there

Ardsley, NY

#5 May 23, 2012
Unsatisfied wrote:
Their lunch time crew sucks at their jobs and there are at least 2 people there that are older. Besides, age has nothing to do with shitty customer service. Either you're good at your job or you're not. They don't like where they're at, go back to school and do something about it. I'll go to the other Tim Horton's from now on.
I just had lunch there and it was awesome. They were very courteous from the get go. Did you ever stop and think that maybe they are having a bad day or maybe you are just being overly picky. Maybe you weren't the most polite customer either. Couldn't make up your mind or change it a dozen times could have made the older lady irritable too. Your not perfect so don't expect someone else to
Be either. Dumb a$$
Unsatified

Ashland, KY

#6 May 23, 2012
Hey! Been there...It happens all the time (at least 5 or 6 times now, same people) when I go in there and I order the same thing every time, no crazy add ons or anything. Guess they're having a bad day, everyday. And guessing by your name calling I'll say you're about 12 and in desperate need of an ego boost of some kind. OR you're one of the shitty employees. Doesn't matter, I won't go back there anyway.
Maya

Ashland, KY

#7 May 23, 2012
Topix needs to be a banned (or deleted) website. All it is, is drama. The poster was talking about bad customer service and you proceed to call him/her names. I personally think they have crappy customer service as well.
duh

Saint Louis, MO

#8 May 23, 2012
Im sure the employees there are doing a happy dance!
Unsatified wrote:
Hey! Been there...It happens all the time (at least 5 or 6 times now, same people) when I go in there and I order the same thing every time, no crazy add ons or anything. Guess they're having a bad day, everyday. And guessing by your name calling I'll say you're about 12 and in desperate need of an ego boost of some kind. OR you're one of the shitty employees. Doesn't matter, I won't go back there anyway.
Been there

Ardsley, NY

#9 May 23, 2012
Unsatified wrote:
Hey! Been there...It happens all the time (at least 5 or 6 times now, same people) when I go in there and I order the same thing every time, no crazy add ons or anything. Guess they're having a bad day, everyday. And guessing by your name calling I'll say you're about 12 and in desperate need of an ego boost of some kind. OR you're one of the shitty employees. Doesn't matter, I won't go back there anyway.
My my! Strike a nerve did I! Maybe you are just s freaking rude customer and nothing or no one can make you happy. Shitty employee. NOT!!! I just happen to deal with the public and no matter what some peoria you just can't make happy, you for one. Idiot.
Been there

Ardsley, NY

#10 May 23, 2012
Maya wrote:
Topix needs to be a banned (or deleted) website. All it is, is drama. The poster was talking about bad customer service and you proceed to call him/her names. I personally think they have crappy customer service as well.
Hey maya: if you think it needs banned. Why are you on here. Lol
Santino

Whitney, TX

#11 May 24, 2012
I go there for our office like every day. I bring in 5 or 6 orders at a time. I've never once been treated badly. If they mess my order up they are very polite and nice when I bring it back in. I think it's a great place to eat.
Unsatisfied

Ashland, KY

#12 May 24, 2012
Been there wrote:
<quoted text>
My my! Strike a nerve did I! Maybe you are just s freaking rude customer and nothing or no one can make you happy. Shitty employee. NOT!!! I just happen to deal with the public and no matter what some peoria you just can't make happy, you for one. Idiot.
Maybe if you had a valid reply that didn't include name calling, you maybe someone to listen to. But as most people know, if you're going to do that it means you're an idiotic asshole with no intelligence whatsoever and name calling is all you've got as ammo. I work with the public and in customer service. I have for 15+ years and no matter what I throw on my happy face and do my job. And as someone who has to deal with the public I make sure not to be one of those asshole customers I hate. I made a post about a business that I thought had poor customer service and on several occasions. Period. Something people do all the time. I only make a complaint when I see it is valid. Clearly you have issues and I hope you get them taken care of. And in the mean time, please do not reproduce. There are enough morons in this world.
politix

Ashland, KY

#13 May 24, 2012
prices are too high
gross

Canfield, OH

#14 May 24, 2012
The young skinny guy who makes the food...I have seen him a couple of times touch his hair and clothes while making food with the same gloves on. Doesn't change them after touching his hair and dirty clothes. It's disgusting.
Been there

Ardsley, NY

#15 May 24, 2012
Unsatisfied wrote:
<quoted text>Maybe if you had a valid reply that didn't include name calling, you maybe someone to listen to. But as most people know, if you're going to do that it means you're an idiotic asshole with no intelligence whatsoever and name calling is all you've got as ammo. I work with the public and in customer service. I have for 15+ years and no matter what I throw on my happy face and do my job. And as someone who has to deal with the public I make sure not to be one of those asshole customers I hate. I made a post about a business that I thought had poor customer service and on several occasions. Period. Something people do all the time. I only make a complaint when I see it is valid. Clearly you have issues and I hope you get them taken care of. And in the mean time, please do not reproduce. There are enough morons in this world.
Bahahaha. And what's this you're saying bout name calling. Hypocrite. Roflmao
Unsatisfied

Ashland, KY

#16 May 24, 2012
Been there wrote:
<quoted text>
Bahahaha. And what's this you're saying bout name calling. Hypocrite. Roflmao
Only as retort. It didn't start that way from my side. Fight fire with fire. BTW...."peoria"? Were you trying to say "people"? No wonder you work in fast food. Looks like it's time for you to relieve your lunchtime co-workers. Get to it little man!
Been there

Ardsley, NY

#17 May 24, 2012
Unsatisfied wrote:
<quoted text>Only as retort. It didn't start that way from my side. Fight fire with fire. BTW...."peoria"? Were you trying to say "people"? No wonder you work in fast food. Looks like it's time for you to relieve your lunchtime co-workers. Get to it little man!
Lmao. Struck another nerve with the idiot. And to think, one of your inbreds might be working for ME. O my'
other

Ashland, KY

#18 May 25, 2012
do they drug test there?
Unsatisfied

Ashland, KY

#19 May 25, 2012
Been there wrote:
<quoted text>
Lmao. Struck another nerve with the idiot. And to think, one of your inbreds might be working for ME. O my'
Not possible. Thanks for confirming that you do work in fast food though.
Been there

Ardsley, NY

#20 May 25, 2012
Unsatisfied wrote:
<quoted text>Not possible. Thanks for confirming that you do work in fast food though.
Lol. Not. But thanks for confirming yours are inbred. Bawahahaha.

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