goodwill store
yep

Ashland, KY

#41 Oct 17, 2012
The Dressing Room, run by Federated Charities is in The Neighborhood at 2516 Carter Ave. that is the old Johnson's Dairy building. they don't charge for anything. Prices don't get better than that! U have to register at cares first (picture id, ss ccards and proof of income) then you can go to The Dressing Room and Community Kitchen.
ashland women

Ashland, KY

#42 Oct 17, 2012
I go in goodwell all the time. Dont like the changes they are makeing. Price are little high. But worker can not buy anything there. My cousin work there she work her but off. But they have fire 3or4 people. But one they got now are not to bad worker.
worker

Knox City, TX

#43 Oct 17, 2012
Let's see if a few things can be straightened out here. First, if you don't like the way our store operates then don't bother coming in. We do not have control on how the prices are calculated, or how the store is set up. If someone was a victim of a fire, all they need to do is go to the Red Cross and they will be issued a voucher for clothing, at no cost to the victim. If you have a problem with the way Goodwill operates it's business, stop whining on here and make contact with our Coporate Headquarters.
The employees here are not allowed to purchase anything from the store we work at, and the same goes at all the stores in our district.
Usually, the one's complaining of the prices are those who are sellers at the flea markets and it makes it difficut for them to turn a profit. As far as the person getting the so called discount at the Barboursville store, you probably just lowered the boom on those employees and put their jobs in jepordy.
We have to deal with rude customers on a daily basis. Why,.. because they can't have what they want and their way. I'm in no way defending the personalities of our workers, but they are hard workers. We have changed the way merchandise comes out to the floor. we have a pre-sort processor, pricing processors. We try to put the best possible items on the floor. This store just isn't for the poor. We have doctors, lawyers, city employees, hospital workers, nurses who shop there. We have a warehouse manager as well as the store manager. We use volunteers fron transitions halfway house. We give them the chance to learn a trade, hopefully to help them on the right course. We also give those who have to do community service a place to earns their time.
So, before you put us down, or bash us at the way we conduct business, take the time to get the full story. Like i said earlier, if you don't like the way we do business, then don't bother coming in.
what a joke

Ashland, KY

#44 Oct 18, 2012
worker wrote:
Let's see if a few things can be straightened out here. First, if you don't like the way our store operates then don't bother coming in. We do not have control on how the prices are calculated, or how the store is set up. If someone was a victim of a fire, all they need to do is go to the Red Cross and they will be issued a voucher for clothing, at no cost to the victim. If you have a problem with the way Goodwill operates it's business, stop whining on here and make contact with our Coporate Headquarters.
The employees here are not allowed to purchase anything from the store we work at, and the same goes at all the stores in our district.
Usually, the one's complaining of the prices are those who are sellers at the flea markets and it makes it difficut for them to turn a profit. As far as the person getting the so called discount at the Barboursville store, you probably just lowered the boom on those employees and put their jobs in jepordy.
We have to deal with rude customers on a daily basis. Why,.. because they can't have what they want and their way. I'm in no way defending the personalities of our workers, but they are hard workers. We have changed the way merchandise comes out to the floor. we have a pre-sort processor, pricing processors. We try to put the best possible items on the floor. This store just isn't for the poor. We have doctors, lawyers, city employees, hospital workers, nurses who shop there. We have a warehouse manager as well as the store manager. We use volunteers fron transitions halfway house. We give them the chance to learn a trade, hopefully to help them on the right course. We also give those who have to do community service a place to earns their time.
So, before you put us down, or bash us at the way we conduct business, take the time to get the full story. Like i said earlier, if you don't like the way we do business, then don't bother coming in.
if you was a real worker or a manager i doubt you would ever say dont bother coming in just to let you know that if no one came in then the worker wouldnt be working there and i am talking about the prices how can you say your helping people when just to give you a example i saw a end table for 40 bucks a piece and a couch for 80 and the day i was in there i saw a woman buy a old big screen projection tv for 200 i mean really dont you feel bad for taking poor peoples money like that and when defending your store and saying you dont have any control over the pricing then why not try to do something about it i would feel like a shitty person taking advantage of poor old people
te breeze

Ashland, KY

#45 Oct 18, 2012
worker wrote:
Let's see if a few things can be straightened out here. First, if you don't like the way our store operates then don't bother coming in. We do not have control on how the prices are calculated, or how the store is set up. If someone was a victim of a fire, all they need to do is go to the Red Cross and they will be issued a voucher for clothing, at no cost to the victim. If you have a problem with the way Goodwill operates it's business, stop whining on here and make contact with our Coporate Headquarters.
The employees here are not allowed to purchase anything from the store we work at, and the same goes at all the stores in our district.
Usually, the one's complaining of the prices are those who are sellers at the flea markets and it makes it difficut for them to turn a profit. As far as the person getting the so called discount at the Barboursville store, you probably just lowered the boom on those employees and put their jobs in jepordy.
We have to deal with rude customers on a daily basis. Why,.. because they can't have what they want and their way. I'm in no way defending the personalities of our workers, but they are hard workers. We have changed the way merchandise comes out to the floor. we have a pre-sort processor, pricing processors. We try to put the best possible items on the floor. This store just isn't for the poor. We have doctors, lawyers, city employees, hospital workers, nurses who shop there. We have a warehouse manager as well as the store manager. We use volunteers fron transitions halfway house. We give them the chance to learn a trade, hopefully to help them on the right course. We also give those who have to do community service a place to earns their time.
So, before you put us down, or bash us at the way we conduct business, take the time to get the full story. Like i said earlier, if you don't like the way we do business, then don't bother coming in.
I really hope you can see why everyone is so let down.This stuff is one hundred percent donated.I use to give away stuff to Goodwill but,no more.I have spoken with two ladies there before,and they said I hae not bought a thing from here in over a year.They have worked there a long time,so I know that employees do buy from there.I can get better deals at walmart and elder beerman ,so why bother?
shopper

Altavista, VA

#46 Oct 18, 2012
I know for a fact that all they have to do,to buy an item is say "it was on the sales floor for an hour" and it is theirs to buy! I have shopped at goodwill for years and know for a fact that is their policy. I quit going there the moment they started to change everything. And I know if you are a flea- marketer,that they now look the items up on a e-bay etc to see what it sales for and then they price it. It's been awhile but I bought some artwork back when that wasn't their policy and got a good deal! Now go in there and look at the artwork they get in and you see prices of $100-$200 and up. That is what you would pay retail in an art studio. I will shop for new items,and at a major retailer,pay full price and get a warranty. Believe me its worth it!
worker

Knox City, TX

#47 Oct 18, 2012
You know, a lot depends on the state and district each store is in. The KyOhVa district DOES NOT allow employees to buy from the store they work in. I guarantee you won't find any artwork at our store at $100 or $200 or higher. Shopping at a goodwill does not make you an expert of operations at any particular store. Each district has the right to amend it's policy regarding employee purchases. Any and all price changes come from the corporate offices, not the district offices. How the stores are operated in Pa or Va is not my concern. And like i said before, Goodwill isn't a store just for the poor. Goodwill is a retail business just like any other business. Everyone is so set on bashing Goodwill, which is an international company. They must be doing something right to grow like they do.
Yes, there are some people that have nothing better to do but to find fault with anything, not just Goodwill and it is apparent most are on here. Maybe the stores in your particular area are as you say they are. But here the "poor" spend just as much as the "richer" people and they seem to be satisfied with our store and pricing. we stay extremely busy everyday. I'm sorry if the stores in your city is like you say it is. I can't speak for your city's Goodwill, only for ours.
new policey

Ironton, OH

#48 Oct 18, 2012
when has it became rule u cannot buy from ur store i worked there and as long as it was on sales floor 1 hr you could buy
worker

Knox City, TX

#49 Oct 18, 2012
The new policy started within the last month.
Breeze

Saint Albans, WV

#50 Oct 19, 2012
You know the Ashland store was a good place to shop.but now it's just a big let down.i like to look for unique items.now it just looks like a bunch of old sweaters and over priced furniture junk .i realize it's not just for the poor,and saying its like any other retail store is not how I see it.a retail store has money in the stock they sell.goodwill is donated and used.
worker

Knox City, TX

#51 Oct 19, 2012
Now, meaning you were last here when? We pull old clothing every week, we put out over a thousand pieces of clothing a day. We must be doing something right. Our customer per day average has increased dramatically. The last couple of days we've had record sales. What most people fail to understand as far as the donations are concerned is that after pre processing and final processing only about 60% of what we have is worth putting out. A lot of the donations we get are from people who clean homes and storage units for salvage, they take the really good stuff then bring us what's left over. Yes, we do get our fair share of good donations, but there have been plenty of days we open a bag and find household garbage. One guy left us a tote of dirty oil. Not cans or jars of it, just poured into the tote and sealed. If you read the other post I wrote you'd see what the money Goodwill makes is used for. but also remember we have to pay utilities just like any other business along with city, state and federal taxes as well.
Also, if you would do a bit of research you'd find that the other places such as the Dressing Room (formerly Federated charities), Cares, and the community Kitchen recieves grants to operate as well as donations. They have fairs and carnivals in which they "sell" things to make money for their organizations. Their items, clothing and such may be "free" to those who need it but they also have to pay their bills too.
Please understand, I'm not trying to argue or berate your views or opinions. Everybody has different views and opinions. I work for goodwill. i know what the needs for our area is. I've lived and worked in Ashland nearly all my life. The employees can't make the corporate execs lower the prices. It helps to have our customers to write, call or do the surveys and let them how you feel. If they start losing their customers, maybe that will wake them up as to what needs to change.
As one writer on here asked, wouldn't I feel shitty selling something at the prices we do to them. the answer is simple. Yes I do. But I have to follow the guidelines or I will be fired. I'm 58, and at the age not many businesses will hire older people, so i need my job.
Ihearyou

Ashland, KY

#52 Oct 20, 2012
Worker, you sound like an ass kisser. Do you think that company cares about you ? There are plenty companies that prefer older people. Evidently you like to have a brown nose.
breeze

Ashland, KY

#54 Oct 20, 2012
go to consignment its much nicer and the prices are very good.thats what I do now.
worker

Wellington, TX

#55 Oct 20, 2012
Ihearyou wrote:
Worker, you sound like an ass kisser. Do you think that company cares about you ? There are plenty companies that prefer older people. Evidently you like to have a brown nose.
Wow,....what an original answer. Bet that took some time to think up. It's amazing how you can say anything on here about anything and then sitting back and reading some of the most moronic answers some can dream up. Of course companies don't care about their employees. You're just a number to them who can be replaced at the drop of a hat. But seriously, thank you for your mind bending comments. It does make for interesting reading.
what

Ironton, OH

#56 Oct 21, 2012
then you are going to a different goodwill.
Breeze

Saint Albans, WV

#57 Oct 21, 2012
Ok thought I would do a check in yesterday ,been told it had changed ,well,not much .i saw a jacket from Christopher banks and because it had a 60 dollar tag,(everyone knows they reduce them)the price was 35 dollars,I went to consignment and got great deals things I really love.
what

Ironton, OH

#58 Oct 22, 2012
35 bucks for a jacket at goodwill is just too much!
absolutely disgusted

Ironton, OH

#59 Oct 23, 2012
Well, at last a place to finally vent my disgust. Been thinking for months now, what the heck is going on here in this store? Been thinking Goodwill needs to change is name. I don't see any good will going on there anymore. I use to thank God i had a place I could buy shoes and clothes to wear. Now I curse the devil for corporate creed. How in the world can you justify putting a small used microwave for sale for forty dollars and the exact same brand and version costs forty-five at Walmart?? Shoes marked up to fifteen and twenty dollars! JC Penny and Sears sometimes have better sales than that! I myself and the people who go there oviously go there because they can't afford store prices, be it for clothing, shoes, or housewares. People donate with the intention of helping the financially disadvantaged, not to milk them. Wish there was someone to complain to that CARED and had the authority to change it.
Ihearyou

Ashland, KY

#60 Oct 23, 2012
To Worker:you are a moron to work there.I'm sure you can't hold down a manly job.
absolutely disgusted

Ironton, OH

#61 Oct 23, 2012
As far as the rudeness of the people who work there, it is true I have seen it and been the victim of it there on occasion. However, although I do not agree with it, I choose not to take it personally. People in general at any given time have different dispostions. I'm not shopping there for my due respect. I and others have a real need and reason for shopping there. I feel no need to attack the workers there. I believe they are only following what corporate dictates. Before now, I had always thought of Goodwill stores as providing a circular benefit. The people donating, the people buying, and the people receiving, all benefitting each other. Seems now, corporate greed has thrown a wrench into the beauty of the system and upset everyone. When a successful Net Flix chose to change their regulations and increase their prices the public started dropping them. When they reviewed projections for future financial loss, they chose not to put their corporation at risk, and reverted back to their original road of success. It's my hope that Goodwill Industries has set themselves up to lose, that which they appearently love so much. And that is MONEY!

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