Review: Adams Towing And Recovery

Review: Adams Towing And Recovery

Posted in the Asheville Forum

ERIC

Asheville, NC

#1 Apr 15, 2013
I am concerned and will report the deceptive practice to the AAA and BBB, Consumer protection ,newspapers, local papers in the comunnities experiences are usually told to only 1 person, but bad service is told to an average of 9 people. Do not rely on Carolina's AAA and most esp. their contracted towing/recovery service ADAMS TOWING - HOME OFFICE BELMONT ST. ,BURLINGTON Doug ADAMS, STAFF LIE, DO NOT HAVE ANY PAPERWORK WITH THEM LISTING COSTS, SERVICES , OR THAT ONLY METHOD OF PAYING IS CASH .
ApePeeD

Since: Mar 13

Location hidden

#2 Apr 19, 2013
Someone else bashing a towing company.

Praytell, which towing company *would* you recommend?
HAYES

Asheville, NC

#3 Sep 9, 2013
BEWARE ! DO NOT CALL THIS TOWING COMPANY FOR ANY REASON !! ARE BEING BLOCKED FROM AAA. HORRIBLE PEOPLE AND HORRIBLE SERVICE.
Tonight on 09/09/2013 I called my AAA to have my daughters Jeep Towed that I was riding in that had broke down in Weaverville NC on interstate 19/23 Hwy 26 heading into Asheville N.C. We pulled off the ramp because our Jeep was smoking and we were not familar with the area and drove to the nearest business that happened to be a car Lot. AAA spoke to the owner of the car lot we pulled over at to make sure as their policy that the place had not done any reapirs & there was no money owed to this place. The owner told them that they had not worked on the Jeep and we owned no money as we had just pulled off the interstate. This was around 5:00 pm as they were closing. AAA called your towing company to come a tow us to a safe area giving you the okay and a code that it was clear to pick up. I waited with the Jeep until the Driver arrived He was Rude and unfriendly and said we did not have to wait as we gave him the address where to tow the Jeep. He told us to go ahead in front of him and he would met us there. I had called my other daughter to come and pick me up.!10 min later I got a NASTY call from the Tow Truck Driver almost yelling at me that I had not gotten anything from AAA and he was called and told to Drop the Jeep and not tow it that I was stealing the Jeep!! He was Rude and hateful and acussing me of stealing a car off this lot where I broke down. I was called by Wendy Woolard, Human Resources/Office Manager, yelling at me stating they were not in the business of stealing cars and they were not towing my Jeep until in the morning when she could talk to the owner of the car lot to make sure I was not stealing the Jeep. I told her to call AAA that AAA had called them and they dispatched the RUDE driver and I was NOT stealing any car! She was the most un-professinol person I have ever dealt with and How dare her accuse me of stealing when she was told by AAA to pick up the Jeep! I had to go back to the Jeep and Called AAA back which are reporting Adams and your company ADAMS TOWING to the Better Business Bureu and filing a complaint againist your company out of Candler NC. They are taking you off their AAA and I will see to it that your business never acusses anyone of stealing again! How dare they not have done there paperwork correctly and listened to AAA about the break down, and being so RUDE and uncaring of our needs, accusing us of stealing. When I tryed to explain we had called AAA and I had pulled the Jeep off the interstate she just yelled stating they were not in the business of Stealing Cars!! I ask her what was I suppose to do I was standard and in need to be towed. She said I dont care what you do! I would have to wait till morning and she could talk to the owner to make sure I wasnt stealing the jeep! I again told her AAA had talked to the owner and I had as did she, have the ticket # givin them approval to tow the jeep. She agured still yelling I was stealing the Jeep and she was not having it towed. I called AAA so upset and they BlOCKED ADAMS from ever using AAA service again in or the surrounding area's. They said ADAMS was Dead wrong and had no right treating me and my daughter the way we were treated! I have filed a complaint with the Better Business Bureu and the small http://business.org as well as many others in your Candler area and Asheville area! My husband is in Law in Asheville NC as my whole family is in Law inforcement and I am appalled by the way I was talked to and treated by your Driver and supervior in Candler NC. AAA called another towing company and Thanks to them I made it home safe as did my Jeep that by the way was not a stolen car and was not owed money to the place it had broken down at. I will see to it that your company in Candler will not put anyone eles through what my daughter and I were put threw tonight !
The email of the caller [email protected]
HAYES

Asheville, NC

#4 Sep 9, 2013
BEWARE ! DO NOT CALL THIS TOWING COMPANY FOR ANY REASON !! ARE BEING BLOCKED FROM AAA. HORRIBLE PEOPLE AND HORRIBLE SERVICE.
Tonight on 09/09/2013 I called my AAA to have my daughters Jeep Towed that I was riding in that had broke down in Weaverville NC on interstate 19/23 Hwy 26 heading to Asheville N.C. We pulled off the ramp because our Jeep was smoking & we were not familar with the area and drove to the nearest business that happened to be a car Lot. AAA spoke to the owner of the car lot we pulled over at to make sure as their policy that the place had not done any reapirs & there was no money owed to this place. The owner told them that they had not worked on the Jeep and we owned no money as we had just pulled off the interstate. This was around 5:00 pm as they were closing. AAA called your towing company to come a tow us to a safe area giving you the okay and a code that it was clear to pick up. I waited with the Jeep until the Driver arrived He was Rude and unfriendly and said we did not have to wait as we gave him the address where to tow the Jeep. He told us to go ahead in front of him and he would met us there. I had called my other daughter to come and pick me up.!10 min later I got a NASTY call from the Tow Truck Driver almost yelling at me that I had not gotten anything from AAA and he was called and told to Drop the Jeep and not tow it that I was stealing the Jeep!! He was Rude and hateful and acussing me of stealing a car off this lot where I broke down. I was called by Wendy Woolard, Human Resources/Office Manager, yelling at me stating they were not in the business of stealing cars and they were not towing my Jeep until in the morning when she could talk to the owner of the car lot to make sure I was not stealing the Jeep. I told her to call AAA that AAA had called them and they dispatched the RUDE driver and I was NOT stealing any car! She was the most un-professinol person I have ever dealt with and How dare her accuse me of stealing when she was told by AAA to pick up the Jeep! I had to go back to the Jeep and Called AAA back which are reporting Adams and your company ADAMS TOWING to the Better Business Bureu and filing a complaint againist your company out of Candler NC. They are taking you off their AAA and I will see to it that your business never acusses anyone of stealing again! How dare they not have done there paperwork correctly and listened to AAA about the break down, and being so RUDE and uncaring of our needs, accusing us of stealing. When I tryed to explain we had called AAA and I had pulled the Jeep off the interstate she just yelled stating they were not in the business of Stealing Cars!! I ask her what was I suppose to do I was standard and in need to be towed. She said I dont care what you do! I would have to wait till morning and she could talk to the owner to make sure I wasnt stealing the jeep! I again told her AAA had talked to the owner and I had as did she, have the ticket # givin them approval to tow the jeep. She agured still yelling I was stealing the Jeep and she was not having it towed. I called AAA so upset and they BlOCKED ADAMS from ever using AAA service again in or the surrounding area's. They said ADAMS was Dead wrong and had no right treating me and my daughter the way we were treated! I have filed a complaint with the Better Business Bureu and the small http://business.org as well as many others in your Candler area and Asheville area! My husband is in Law in Asheville NC as my whole family is in Law inforcement and I am appalled by the way I was talked to and treated by your Driver and supervior in Candler NC. AAA called another towing company and Thanks to them I made it home safe as did my Jeep that by the way was not a stolen car and was not owed money to the place it had broken down at. I will see to it that your company in Candler will not put anyone eles through what my daughter and I were put threw tonight !
The email of the caller [email protected]
HAYES

Asheville, NC

#5 Sep 9, 2013
I have reported and will report the deceptive practice's of this company to the AAA and BBB, Consumer protection ,newspapers, local papers in the comunnities in order to protect others from their insane abuse and INCOMPETENT lack of Business and Customer Service and false accusations in the future!! AAA has Blocked your company from the Asheville and surrounding area's and the Law enforcement has also been notified of your employees actions.

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