Review: Worldwide Luggage & Gifts

Review: Worldwide Luggage & Gifts

Posted in the Ashburn Forum

CMO

Washington, DC

#1 Feb 20, 2013
My experience here was initially good, but turned negative quickly. I was looking for a nice laptop bag for my boyfriend. I came here in early January and poked around, eventually accepting the store owner's offer for help. He talked me into a $300 bag, even though I was concerned the laptop was too big for the bag. He said he would accept a return, so I was convinced to purchase it and we went to the counter to purchase the bag.
Upon getting home, the laptop fit, but not comfortably, and there was no room for anything else. The bag was never used, only taken out of the box to try it out. When I went back in early February to return the bag, the store owner refused to accept a return (with my receipt), saying the bag had been used. The tags were still on the bag and it had never been taken out of the house, just sitting in the box in my car until I was able to return it. He claims there was wear on the leather, and made no effort to listen to me or offer any alternatives. He just threw it back at me and said he wouldn't take it. I'm now stuck with a $300 bag that I can't use.
Moral of the story: If you choose to buy here, inspect the bag thoroughly before purchasing (I suspect the "damage" must have been on the leather before I bought it) and don't purchase the bag unless you are 100% confident you will keep it. I will never be going back.

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