Amtrak is it's own worst enemy. The coductors on board are told one story but as changes occur, those chanes are not past on to the rider. One example I endured was when the rear doors on a train car i was in , kept opening . This was a full train and with no place to go I was stuck in this car. They told us they would rearrange the cars at the next stop, putting our car at the end of they could lock out the car door. But this did not occur because they were already running late. Now the noise from the door opening any time it wanted was nerve racking and ruined a great train experine unable to sleep thru the noise and unable to find a conductor left me feeling like Garbage.The ride home on the local commuter was a much better experiance. Needless to say I have NOT ridden Amtrak since.