Review: Arlington VA Computer Repair

Review: Arlington VA Computer Repair

Posted in the Arlington Forum

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George

Silver Spring, MD

#1 Aug 1, 2008
These guys found the problem and fixed it right the first time for an amazingly affordable rate! Bravo!
Don

Silver Spring, MD

#2 Aug 5, 2008
Arlington Virginia Computer Repair was there when I needed them. I lost all my data on a crashed drive and the other places wanted $500 just to take a look!
Arlington Virginia Computer Repair recovered my data, scanned it for viruses and burned it to DVD all for less than half the price the other guys wanted just to take a look!
Bring your PC here first! There's no other shops around as far as I'm concerned.
Doubtful in DC

Alexandria, VA

#3 Aug 8, 2008
$500 to look at a crashed drive? What places wanted to charge that? This review sounds bogus to me. 133780081354LC
Don wrote:
Arlington Virginia Computer Repair was there when I needed them. I lost all my data on a crashed drive and the other places wanted $500 just to take a look!
Arlington Virginia Computer Repair recovered my data, scanned it for viruses and burned it to DVD all for less than half the price the other guys wanted just to take a look!
Bring your PC here first! There's no other shops around as far as I'm concerned.
Richard

Silver Spring, MD

#4 Aug 12, 2008
These guys are great. They replaced the hard drive on my favorite laptop quickly (and I didn't even know it could be done) which saved me literally thousands in not having to buy a new computer. A joy to deal with, a great local business.
Ron C

Silver Spring, MD

#5 Aug 12, 2008
Alex, is personable, honest and straightforward. It is so nice to deal directly with an individual who is extremely knowledgeable technically but who can also put things in simple terms. I have taken two laptops to him for repairs and modifications. On both occassions he stayed within his estimate and had my laptops ready for pickup at the time he promised. I was so pleased I have gone out of my way to refer others to him.
Dale V

Silver Spring, MD

#6 Aug 12, 2008
I've used this company a number of times, and they have always met my expectations. Very courteous, and excellent service. They do what they say, and in a timely manner. I highly recommend them, and plan on using them in the future whenever the need arises. Quality people and complete professional service. You can't go wrong.
Scott Sklar

Silver Spring, MD

#7 Aug 18, 2008
I was told to repair a monitor would cost me over $1300 and Arlington, Computer repair successfully provided a service significantly less, and then had a similar problem with an LCD monitor that no one would touch, and there again, they were on time, on budget, and worked like a charm. Five stars from this customer, Scott Sklar, The Stella Group, Ltd.
Tina

Silver Spring, MD

#8 Oct 9, 2008
Very friendly and fast service. Wish all businesses were this good. Four stars!
Aaron

Silver Spring, MD

#9 Oct 27, 2008
I took my machine to Best Buy and they charged me $100 to break my Windows installation so I could no longer log in. When I came in the only problem was a pop up window with ads.
Arlington VA Computer removed all the problems on my computer and called me once the job was done, only two days later!! Fast and friendly, I recommend them to others needing good computer service.
Pete Duncan

Silver Spring, MD

#10 Nov 4, 2008
My heart sunk when my hard drive started giving me errors and wouldn't work anymore. I called Arlington Computer Repair and Alex picked up. He walked me through how their data recoveries worked and made an appointment with me the same day.

Within two days I had all my data back! These guys are miracle workers. I have to say that because the other shops told me it was a lost cause.
Samantha P

Silver Spring, MD

#11 Nov 12, 2008
I was looking for a place that didn't treat me like a number, with real customer service.. and boy I found it! Arlington Computer helped me with personal service from real computer experts. They removed a really nasty virus from my laptop while preserving all my data and turned the job around in two days. Thanks guys!
Pull U in_Charge U

Greenwood, IN

#12 Feb 15, 2009
They pull you in by telling you a minimul charge, then the cost adds up and adds up and adds up. I had no choice but to pay since they had my PC already. They also had an attitude after they had the PC.
Arlington Computer

Silver Spring, MD

#13 Feb 20, 2009
Pull U in_Charge U wrote:
They pull you in by telling you a minimul charge, then the cost adds up and adds up and adds up. I had no choice but to pay since they had my PC already. They also had an attitude after they had the PC.
We're very sorry to hear you feel this way. We try to give every customer a free estimate on the phone if possible.
Our minimal charge is for our diagnostics in situations where a free estimate may not be possible. It is also credited against the first hour of labor if we can repair or recover the system, providing value to the customer.
We always explain what the charges will be before charging customers and provide advice (both verbal and written) during the pick up appointment.
We'll work even harder to the future to please every customer having read this feedback!
Judy P

Silver Spring, MD

#14 Apr 9, 2009
This shop helped me in so many ways I can't even begin to thank them enough. I had a computer that was very sick. Slow bootups, crashes occasionally and I didn't even know it, but my hard drive was failing!

Arlington Repair helped me diagnose the problem, preserved my data AND was able to make sure that they could repair my system and reload the data for me. Amazing service by the pros. I won't be going back to the Geek Squad ever again!
rparkfam2003

Arlington, VA

#15 May 13, 2009
Have taken three computers to them and was very pleased with the service. Quick. Resolved problems. Ready when promised. Charges were very fair. In addition, just today I had a question about online security and called for advice. Alex was specific and helpful, though this did not involve a charge or business for them. I recommend them regularly, and will take them my future computer problems with complete confidence.
Tom Edwards

Silver Spring, MD

#16 Jun 24, 2009
I called them not expecting much after having bad experiences with other shops. They surprised me with their courtesy and deep expertise. I was able to come in the same day and get my problem resolved within a reasonable amount of time for an affordable rate. I would come back again, but I hope I don't have another computer problem that makes me!
Ann G

Silver Spring, MD

#17 Jul 21, 2009
I have used several different computer repair places & am so glad I finally found this one! Both Alex & Thomas were outstanding. Quick repair for a difficult computer problem .Very friendly & professional. Since it is a home business, they are able to be very reasonable with their fees. They continued working until they solved it! Highly recommend them!
Veronique L

Silver Spring, MD

#18 Aug 11, 2009
Thank you Alex for recoering my files after my computer crashed.

Prompt, courteous, thorough and excellent service-

A fair price for an excellent job.

Veronique L
Washington, DC
August 2009
Got Ripped off

United States

#19 Feb 2, 2010
I have an old laptop that needed to be backed up to an external hard drive. It took him 2 hours ($200) just to put the material onto two dvd's then told me my brand new external drive was broke. The same hard drive I transferred all the information from the dvd's onto and have been using ever since flawlessly. Is this who you want working on your machine? I will never recommend anyone..
To Got Ripped off

Silver Spring, MD

#20 Feb 2, 2010
Clearly you have never done business with this merchant. Your review reeks of slander, a serious crime.
Are you their competition? Why are you trying to defame the character of a good business? You do know they could find you and sue you, right?
I don't think it's wise to write fake bad reviews. You should be more careful because businesses will defend their reputation with vigor.

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