Review: Discount Tools
Posted in the Apache Junction Forum
#1 Oct 28, 2013
Worst experience ever. If you have gray hair and if you are disabled as I am, this husband/wife bait and switch team will go after your wallet.
After getting a solid quote and looking at a tire for my grandsonís scooter, I left the wheel and tire. When I told the owner that his price was twice the Internet, he was honest and said he couldn't compete. He offered $50 for a tire,$25 for install. The price was $24 greater then if I ordered but he was nice (and professional) and I could have in a few hours instead of a few days.
When I went to pick-up, Bryan wasn't there and the price went up to $100 plus tax. When I told the clerk the over $25 discrepancy, she flew into a rage, implying I was out to steal from them! She was very rude, condescending and intimidating which seems how they run this scam.....pay her or pay the rath!
I left stating I would be back Friday when Bryan would supposedly return. The lady came running out yelling "FINE,FINE...I WILL GIVE IT TO YOU FOR $75 AND LOOSE MONEY!" I was getting terrible chest pains and sent my wife in to pay as I couldn't move. When the head mechanic came out and put the tire in the back of my truck he said he would kick my a** if I ever came back.(I guess he saw I was using a walker as well as a scooter as well as being immobilized with chest pains and got brave)
Now,$25 isn't worth getting worked-up over, but it's the idea! I had been ripped off by Discount Tools and their head mechanic Corey. When I Called for info, I asked about Corey and was assured he was fired and I was assured they had changed the way they did business. I am stupid....I WILL DRIVE THE EXTRA 30 MILES RATHER THEN EVER USE DISCOUNT TOOLS!
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