Romas Restaurant in Jacksonville- Bad...
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petty

United States

#22 Feb 3, 2011
Where are the slanderous comments? I do not see them from the people you are accusing of such. The person who is accusing the poster of being a potty mouth must have too much time on their hands. If you do not like what your friend is posting on facebook then you should delete them as your friend. You sound like a chatty prude.
End It

Birmingham, AL

#23 Feb 3, 2011
I think it is time for EVERYBODY to stop...If you had a "Bad" experience learn from it and move on. Posting it on a public forum and causing all of this is ridiculous!!! There is always two sides to a story. The "Owner" apologized in the 5th posting and it should have stopped there. He is aware of the situation and you obvious have some not so good friends that would copy your FB postings and post them on here, since you have such high "privacy" settings.So take a step back and take a second look at your life & leave everyone else alone. Roma's will go on just like they have for the last 40 years with or without you but after all of this I would be ashamed to show my face in there again without apologizing to them now. End It !! Move On !! Grow Up !!! Get a Life !!!
Very Sad Situation

Oxford, AL

#24 Feb 3, 2011
End It wrote:
I think it is time for EVERYBODY to stop...If you had a "Bad" experience learn from it and move on. Posting it on a public forum and causing all of this is ridiculous!!! There is always two sides to a story. The "Owner" apologized in the 5th posting and it should have stopped there. He is aware of the situation and you obvious have some not so good friends that would copy your FB postings and post them on here, since you have such high "privacy" settings.So take a step back and take a second look at your life & leave everyone else alone. Roma's will go on just like they have for the last 40 years with or without you but after all of this I would be ashamed to show my face in there again without apologizing to them now. End It !! Move On !! Grow Up !!! Get a Life !!!
However one sided this comment ...the operative word here is EVERYONE. Roma's will continue to thrive with it's customer base...nothing lost. Best wishes to them.
JCS

Wellington, AL

#25 Feb 5, 2011
This Topic was making sense until someone added a little PEPPER to the mix! Either way, Romas lost our business as well. People do have the right to voice their opinion on a PUBLIC forum when it concerns a PUBLIC business. The couple stayed on the Topic and other people took it somewhere else.
Collidge perfesser

Fremont, CA

#26 Feb 6, 2011
i luv dem dere stakes at romers, dey be so gud, dey say dere ghetti is out uf dis werld but haint tryed it.
Libel and Slander

Oxford, AL

#27 Feb 10, 2011
Two of the most commonly misused and misunderstood legal terms are libel and slander. Both terms involve defamation of a person's character, but they are different forms of defamation of character. Legally, there is an important distinction between the two terms, because libel damages are usually assumed, but in the case of slander, the plaintiff must usually prove special damages.
1.Understand the definition of defamation of character. Defamation of character is the communication of false information stated as a fact which brings harm to an individual or an entity, such as a business, group or government. For it to be defamation, the statement must be delivered in speech or in writing to at least one person other than the victim.
2. Learn when to use the term slander. Slander is used when the defamation of character is spoken. This can be person to person or a person speaking to many people.
3. Say the term libel when referring to the written defamation of someone's character. Libel is the defamation of an individual's or an entity's character which is published in a written medium, such as a newspaper. However, any written communication can be libelous as long as it's transmitted to a third party.
4. Use the libel term when the defamation of character comes from audible media. Now, most courts consider defamation of character made during a radio or television broadcast to also be libel, even though the defamation was spoken.
5. Know the absolute defense against libel and slander. There are a number of possible defenses against libel and slander, but the only one which is an absolute defense is truth. If the statement is true, it cannot be considered libel or slander.
Amazed

Anniston, AL

#28 Feb 11, 2011
I have read this post from beginning to end and i am just floored. I am from Jacksonville and attended high school with both Jack and Betsey. They have from what I have known been nice people. With that said what if had been you that was treated like this? I understand that Jacksonville a small close knit community but right is right and wrong is wrong no matter how you spin it. I am sure that the people that posted this were merely exercising their right of free speech, but the people that joined in are the problem. How do you justify taking someone's private facebook account to blast somebody for what they say and being employeed by CCBOE. Come on people. How could you risk that ladies career because you don't agree with what she said. Bottom line if she spoke to the customer like that she was wrong. Those people work hard for their money and it is their right to receive professional services when they pay for it. At the end of the day Romas is a business and should be conducted as such. No, Romas may not be affected by the post, but they need to know that how people are treated counts. I hate that so many feelings have been hurt just by these citizens envoking their constitutional rights. I would like to commend Jack for coming on and defending ,in a very professional manner, his business. People will also remember that about this whole ordeal. As for talking about the problems that his sister has had. Nobody is perfect and everybody makes mistakes. So many people are so quick to cast stones and they themselves live in glass houses. So what she made some mistakes she did what she had to do to correct them. That is no reflection on her family as a whole that was a personal struggle that I pray she conquers it. All in all people sometimes you have to take the good with the bad. Although this was a blemish on Romas record I am sure it will be used to improve on their already thriving business.
SamToo_But Not Sam

Anniston, AL

#29 Feb 11, 2011
You guys go read what you are saying to and about each other. Once that is done,ask yourselves this:
Am I behaving in a good, Christian-like manner?
Would I say the same things face-to-face, or is it the feeling of distance and anonymity that emboldens such talk?
Lifes too short

United States

#30 Apr 13, 2011
Had a few bad experiences but thats life everything is a big circle you win sometimes and you lose but we wake up everyday by the very grace of god and thats what really counts and nothing else really matters besides i am quiet sure u have all dropped an egg shell n ur bowl while beating your eggs so why stress the little stuff because nobody really cares we live in a world of people who pretend to care because the truth is we have too many problems of our own to worry about others even friends give bad advice just to agree with us so maybe its better not to bother people with a freaking hair people die with cancer everyday volunteer your time with something that really matters not with mindless nonsense _i dont care about your problems i got my own if i said i did i'd be lying much like your friends they got their own problems and your salad ain't one of them
pat

United States

#31 Apr 21, 2011
Good lord people! Like you've never made a mistake or had a bad day before, get over it already.
NO WAY

United States

#32 Apr 22, 2011
No way I will eat there.
Lifes too short

United States

#33 Apr 24, 2011
Well don't no one really cares. So why waste your time telling what you won't do just like the saying goes what you won't do someone else will. And I find that to be a fact. Get over yourself already!!! Its kinda sad .....really it is . And don't burn your turkey one of your guest may talk about you. What goes around comes around. Also a fact.
information

Anniston, AL

#34 Jun 26, 2011
Just to let everyone know, when someone says something slanderous, or writes down a libelous comment, the burden of proof lies with the person that says or writes down that comment. In other words, if you say it or write it, you need to have solid, reputable evidence that it is true. If you cannot prove it, you will be the one paying out your hard earned money.
I know

Douglasville, GA

#35 Jul 6, 2011
You people are all crazy!!!
.. :/

Anniston, AL

#36 Jul 8, 2011
Ridiculous wrote:
Lost Appetie,
apparently you have problems...This is not how the story goes,If you have been eating there for 21 years then you would understand that things happen.These people do there best to satisfy each and every customer. Take note, that there is more than the daughter there that has black hair. Also, I am sure you are so perfect in everything, that it makes it easier to judge others. You have done an AWESOME job at trashing Romas.

I believe the husband was the one that made a scene in the restaurant then got mad because his friend stated "he has never had a problem there". Then the wife decided to call back for the hundredth time, because she wanted to make sure she had the last word.

You people must be very shallow. Mistakes are made daily, but I do not see others trashing them personally on public forums. Get a life and get out of theirs!! You sound like a stalker on facebook and the other forums to know so much about the daughter and her life!! I believe you got your money back for the salad!! Romas has been in business for 38yrs plus, and I promise it is not due to you coming in at all!! It is because the people who own it are caring and understanding!! You did them a favor by saying you will never comeback...I am so sure the BLACK hair was strategically placed so you could get your feathers ruffled, I am sure this was a SHADY plan by the daughter...WHATEVER!! YOU MAKE ME LAUGH!!
Actually.. The management there is pretty shitty. I've been forced to go there a few times by family and with friends families and they get orders wrong and mis charge ALOT.
Remains the same

Manassas, VA

#37 Aug 16, 2011
information wrote:
Just to let everyone know, when someone says something slanderous, or writes down a libelous comment, the burden of proof lies with the person that says or writes down that comment. In other words, if you say it or write it, you need to have solid, reputable evidence that it is true. If you cannot prove it, you will be the one paying out your hard earned money.
WRONG.....burden of proof is with the plantiff. Google it. Not a problem when it's the truth.
slate grey

United States

#38 Dec 14, 2011
All you people need to get over yourselves. For the people who took up for the business putting hair in the salad and think that was perfectly ok, I hope you all choke on someone's greasy hair ASAP. For the people who found the hair in their salad, you were the customer and the customer is always right.
MrE

Monroe, NC

#39 Jun 6, 2013
I pass by Romas every day on my way to work, but after reading this ive decided to never stop in and eat there. Its not the fact that a customer found hair in his salad because if we're all being honest, who hasn't found something in their food from time to time. I won't give Romas my business because of how the owner accused the customer of trying to get something free because of it. Good business owners correct customer's problems, but what ive seen from this business owner in this thread is accusations and threats. That leads me to believe that IF i were to spend my money there and there just happened to be an issue with my order it would be probable that i would be accused and threatened rather than taken care properly.

Also, the fact that the owner has threatened to silence a customers first amendment right to free speech makes his original apology empty.

Never tried Romas food, but from reading how the owner handled this he has guaranteed that i never will.
No longer supports Romas

Monroe, NC

#40 Jun 6, 2013
Imagine how much business romas would have gotten had the owner come to the defense of the complaining customer. People would say "wow, this business owner has some serious integrity". Going on the offense and allowing other customers to attack another customer tells me that this owner cares more about his business' appearance than he does about what actually makes his business grow (the consumer). And i know its family, but the REAL problem seems to be the owners daughter. If it were my store the only responsibility id give her after an incident like the one described would be mopping and sweeping, she obviously doesnt need to be dealing with customers of any kind with an abrasive attitude like that. The owner is way out of line on this one, and i can no longer support his restaurant.

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