AT&T's U-verse stages duel with Brigh...

AT&T's U-verse stages duel with Bright House cable

There are 131 comments on the Orlando Sentinel story from Dec 15, 2008, titled AT&T's U-verse stages duel with Bright House cable. In it, Orlando Sentinel reports that:

Starting today, many Central Floridians have a new option for their TV and high-speed Internet called U-verse. The AT&T service is the first real threat to Central Florida's largest pay-TV provider, Bright ...

Join the discussion below, or Read more at Orlando Sentinel.

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#1 Dec 15, 2008
Dear Ms. Brady, Mr Craven and the CEO, Mr. F,

You are not afraid of Uverse? Oh, please be notified the moment this is available in the Belle Isle area of south Orlando, I will be dumping you and your leading??? services. Ms. Bracy, how can you say you've been competing for years. That's a lie, you've had a monopoly for years in Orlando. THANK YOU AT&T FOR PUSHING BRIGHT HOUSE OUT! It couldn't happen to a more smug, consumer unfriendly company in the NATION!

I will be switching for the NFL Network and for Fox Sports Florida. I'm guessing AT&T has the entire Fox Sports Network that Bright House so desparately needs.



#2 Dec 15, 2008

Orlando, FL

#3 Dec 15, 2008
I hope brighthouse loses millions and millions, a rich evil and greedy cable company, my cable bill is 150 a month which inludes internet but still way too much,

“American Against Fascism”

Since: Apr 08

Central Florida

#4 Dec 15, 2008
Welcome Competition

Oviedo, FL

#5 Dec 15, 2008
Lesser of two evils here... AT&T has a NOTORIOUSLY poor customer service record.
But perhaps their presence in the market will finally force Bright House to get the NFL Network and Fox Sports Florida.
Bright House takes their customers for granted here in Central Florida... they think we are idiots and don't know that they provide Fox Sports Florida on a BASIC CABLE tier in Tampa - yet refuse to do the same for customers here.
They also need to work on that crappy DVR software, get some more HD Channels (Including Golf Channel HD), and stop running those stupid asterisk ads.

United States

#6 Dec 15, 2008
Well its nice to see all the SUCKERS! dont fall for that att crap. they have the worst customer service out there. anyone have them for internet services will know what I mean. They will offer a lower price but wait one year and watch your rates go through the roof. you fall victim to att dont say you were not warned. att su cks

Orlando, FL

#7 Dec 15, 2008
What a bummer; not available in Dr Phillips....yet.

Don't worry BHN, you'll get dumped as soon as it is.

Lexington, KY

#8 Dec 15, 2008
u-verse's customer support is much better than DSL, U-verse all the support techs are U.S. based and typically the techs will come on same day as your call.

It will be nice to have ATT back in cable in the Florida area. I had them back before comcast took over in Jacksonville and loved the service. And had the old bellsouth wireless cable in the late 90's.
Mike in O-Town

Maitland, FL

#9 Dec 15, 2008
Finally, some competition for Darkhouse. Couldn't have come at a better time. Maybe now the execs at BH will get off their butts and get the FSN and NFL Network deals done.

Also, where are those 50 new HD channels that BH promised us by the end of the year. So far, I think they've only added about 6-8 new HD channels since the beginning of the year.

I'll be checking out U-Verse without a doubt.

Windermere, FL

#10 Dec 15, 2008
The grass is always greener...

Do some research online about U-verse and you'll see people have just as many issues with their service. I'm not saying Dim House is a lot better, but just be aware that it is a lateral move, at best.

The best part of all this is the competition. I doubt we'd have all the extra HD channels (including USA and Sci-Fi this month) if Dim House's hand wasn't forced a little.

Still, if it came to Kissimmee, I'd probably change just for the NFL Network and FSN. Get with it Dims!

Winter Park, FL

#11 Dec 15, 2008
Brighthouse provides terrible serivce. It sounds like now we have an option through AT&T. Thank goodness!
Gloom and Doom

Silver Spring, MD

#13 Dec 15, 2008
Go Brighthouse

Sanford, FL

#15 Dec 15, 2008
The reason that their is no price difference in the other areas where both companies are is called "price fixing" and it's been done for years.
It is good that there is competition but I don't see either company actually making their costs competitive. They know that 90% of consumers are a captured audience and will pay through the nose for whatever entertainment venue that is put out.

Hialeah, FL

#16 Dec 15, 2008
You think Bright House is bad? You haven't experienced Comcast yet........

Monthly 12 hour outages are only the beginning with those guys.

Jacksonville, FL

#17 Dec 15, 2008
I'm wondering why anyone is still even sticking with Brighthouse when DirectTV has FREE HD DVR's AND FSN Florida???!!??
fed up

Palm Coast, FL

#18 Dec 15, 2008
They are both monoply's and will fix the prices so the consumers don't get a break or savings. Other parts of the world get better, cheaper and faster internet then what they rip us off for here in the US. Untill the local governments start doing their job and get out of bed with these big money grubbing company's we citizens will continue to get ripped off!

Kissimmee, FL

#19 Dec 15, 2008
The new GUI on BH is awful!! If my favorite channels are on the new system and they offer those DVR features along with NFL, me and my $180 a month are switching!!

Pensacola, FL

#20 Dec 15, 2008
"We are proud of how we provide our services, and we have been competing for years. We are confident in our ability to continue to be the leader," she said.

Yeah, right. Dimhouse ought to be running scared. Their record of service and reliability leaves a lot to be desired.

Pensacola, FL

#21 Dec 15, 2008
King Whiteeeee wrote:
...why are there armed guards and bullet proof glass at your service centers???
To keep the CSRs from attacking the customers.

Altamonte Springs, FL

#22 Dec 15, 2008
"U-verse bundles of Internet service and TV range from $77 a month to $164 a month, while similar Bright House bundles range from $99 to $125. Some of U-verse's monthly packages and fees will increase in February."

Any word on how much, Etan? No one wants to switch and get burned.

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