Review: Benjamin Moore Paints

Review: Benjamin Moore Paints

Posted in the Alpharetta Forum

Mary

Cumming, GA

#1 Jan 29, 2013
The location is now:
530 Lake Center Parkway
Cumming, GA 30040
Terrible

Lawrenceville, GA

#2 Jun 12, 2013
Horrible experience. DO NOT do business with this company. The store also goes by "The Perfect Hue' or "Forsyth Design" as they offer other services as well. The service we unfortunately hired them to do was granite.. Yes, they lay granite. Their website theperfecthue.com describes the additional services they offer. Dean, whom manages the store,(his father in law owns it) is SO unprofessional. He was supposed to install our granite on a Tuesday and never showed up (after we put down a deposit) nor did he call us or return our calls for an entire week. The following Tuesday he shows up.. three hours late. He measured the granite wrong therefore had it cut wrong (twice), drilled the holes for the fixtures with the wrong tools and in the incorrect spot of the slabs, and placed the sinks incorrectly per the current industry standards. There were several other mistakes he made but the one BIG mistake he made was calling my husband (and I quote), a f***ing p*ssy. This was because my husband asked that he not return due to his poor communication and lack of knowledge in installing granite. We simply didn't trust his work after the roller coaster we'd been on. We offered to give all granite back with a full refund. Dean made several other inappropriate jabs that I won't continue to repeat. These people are unprofessional, irresponsible, and poor communicators. I mean, their business owners and resorted to name calling... Pathetic!

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