Review: Benz Connection

[Hold on to your checkbook]

Benz connection is a local repair shop in a small community. We were very excited about having the ability to have our Mercedes serviced locally. What we weren't prepared for was our experience with this facility. It was the worst experience I have had with a repair facility in over 40 years of driving. They have turned price gouging into a science. They completed work that was not authorized. They marked up the cost of OEM replacement parts by SIXTY PERCENT!(60%) Unbelievable business tactics.....

[jjb]

good

[BENZ CONNECTION]

Not even close to the truth ! I gave Jeff Jelinek (aka-Frugal coach) a quote on oct. 22 2009 when he brought in his car for check engine light and water in shifter ,the car was in limp mode and hardly ran , also i had a customer here that liked the car and made Jeff an offer on the car as well ,Jeff denied the offer , he came back on his own free will on nov. 02 2009 to fix his car .! His car was fixed to what was signed on two quote sheets and four repair orders , and three credit card slips , it wasnt untill the final bill where Jeff tried to get his bill reduced because he found something on the internet cheaper , well Jeff had from oct 22 to Nov 3 to check internet but did not and had no complants untill the final bill . To prove the parts discount i called the dealer myself and ask how much were these parts , and i was $952.36 cheaper just on the first 5 iteams on the repair order. Jeff didnt want to hear that ,cause it is the truth , i have all the proof here in my office and would have no problem with explaining the truth , instead of lies like the post from Frugal coach . Im Eric and im here to serve gig harbor and the surounding areas for your complete auto repair and service needs . Thank you for taking the time to read.I guess three customers like Jeff in 8 years is pretty good ! I guess the point im making is if there is a problem with something or someone , talk face to face , cause leaving messages like Jeffs with no proof , and chargeback your credit card ,(attempted credit card fraud), says what kind of man he is !