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American Airlines, Mexicana waive change fees for Mexico flight...

Full story: Chicago Tribune

Multiple airlines are waiving change fees for passengers flying through Mexico because of an outbreak of swine flu but have not canceled flights.

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laurae

Nottingham, UK

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#1
Apr 27, 2009
 
hi im due to fly june 24th to mexico with my boyfriend, does anyone know if it is safe bcoz of this swine flu? x
BCL

Boca Raton, FL

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#2
Apr 27, 2009
 
I don't get it. Why are the airlines retroactively increasing their fairs because of this? I don't see the connection other than it is a way to make more money.
Poor Dear
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#3
Apr 27, 2009
 

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BCL wrote:
I don't get it. Why are the airlines retroactively increasing their fairs because of this? I don't see the connection other than it is a way to make more money.
Please have someone with a shred of intelligence to explain the article to you. This isn't about a carnival, it's fares.
helloswanzy

AOL

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#4
Apr 28, 2009
 
laurae wrote:
hi im due to fly june 24th to mexico with my boyfriend, does anyone know if it is safe bcoz of this swine flu? x
There are cuerrently more confirmed cases in N.Y.C. than in mexico! The weather in mexico will decrease the the virus's ability to spread i'm going May 20th and have no plans to cancel.Don't rely on the media to make you feel safe ! check the cdc site for regular unhyped updates...(sit on it a week or so.
Julie

Brooklyn, NY

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#5
May 2, 2009
 
BCL wrote:
I don't get it. Why are the airlines retroactively increasing their fairs because of this? I don't see the connection other than it is a way to make more money.
I agree!!!! they are trying to charge me 150 for rescheduling flight. My flight is on 5/10, around the cover. It's an outbreak. They need to waive the fee!!!!! I am so pissed abouut Mexicana's BAD customer service
Female Driver

AOL

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#6
May 2, 2009
 

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laurae wrote:
hi im due to fly june 24th to mexico with my boyfriend, does anyone know if it is safe bcoz of this swine flu? x
Vice president George Biden said to not fly to Mexico and stay out of enclosed places so I don't think it's safe to fly or ride in buses yet.
Terri

Middletown, DE

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#7
May 2, 2009
 
I can't agree more! Mexicana airlines customer service is the WORST! I just tried to cancel a trip from LA to Cancun on May 17th and was told that I would then have one year from date of purchase date to use tickets, but will have to pay $150.00 per ticket ($300.00) to reactivate the ticket. ALL OTHER AIRLINES ARE WAIVING FEES ! I am getting ready to send a VERY nasty email to their customer service. If anybody else is flying Mexicana ,you should do the same,there is strength in numbers...This is their email address:
customerservicemx@mexicana.com .mx
JJ Wilson eats Sagen poop

Newport News, VA

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#8
May 2, 2009
 

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Female Driver wrote:
<quoted text>Vice president George Biden said to not fly to Mexico and stay out of enclosed places so I don't think it's safe to fly or ride in buses yet.
George's name is Joe Biden. I'd put my family on a plane in a minute.
Female Driver

AOL

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#9
May 3, 2009
 

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JJ Wilson eats Sagen poop wrote:
<quoted text>
George's name is Joe Biden. I'd put my family on a plane in a minute.
You can't do that. You're supposed to check in at least an hour before your flight.
jen15

Los Angeles, CA

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#10
May 4, 2009
 

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We're in the same boat. We're scheduled to travel to Puerto Vallarta on May 14th. Mexicana is the only airline that isn't waiving their rebooking fees, nor refunding tickets. They're Mexicana airlines for god sake! They run the highest risk of spreading the darn virus. Yet, their not being as accomodating as everyone else. Not to mention, their customer service people are extremely rude. I've already sent in a complaint. Doubt anything will come of it.
Minister de Turismo

United States

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#11
May 4, 2009
 
Julie wrote:
<quoted text>
I agree!!!! they are trying to charge me 150 for rescheduling flight. My flight is on 5/10, around the cover. It's an outbreak. They need to waive the fee!!!!! I am so **** abouut Mexicana's BAD customer service
Callate ya pendeja loca.
Pinche jodona, quedate pues en Brooklyn.
MARK

Dallas, TX

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#12
May 4, 2009
 
laurae wrote:
hi im due to fly june 24th to mexico with my boyfriend, does anyone know if it is safe bcoz of this swine flu? x
I WOULD PLAY IT SAFE AND WORK WITH THE AIRLINE TO ALLOW YOU TO TRAVEL IN AT LEAST 6 MONTHS, I HEARD FROM A LOCAL DOCTOR IN MEXICO THAT THE REASON NYC HAS SUCH A BREAKOUT IS DUE TO THE LARGE MEXICAN POPULATION WHICH WORK IN THE RESTAURANTS AND TRAVEL BACK IN FORTH ON THE MEXICAN CARRIER "MEXICANA"
Rob

Billancourt, France

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#13
May 6, 2009
 
Julie wrote:
<quoted text>
I agree!!!! they are trying to charge me 150 for rescheduling flight. My flight is on 5/10, around the cover. It's an outbreak. They need to waive the fee!!!!! I am so pissed abouut Mexicana's BAD customer service
Mexicana have just extended the fee waiver dates.
Passengers booked on domestic flights and who are scheduled to travel between April 24 and May 10, 2009 will not be subject to ticket change fees.
http://www.mexicana.com/cs/Satellite...
Obama 09

AOL

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#14
May 7, 2009
 

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laurae wrote:
hi im due to fly june 24th to mexico with my boyfriend, does anyone know if it is safe bcoz of this swine flu? x
You are more likely to be killed in a crime involving a firearm purchased at a gun show loophold than to catch the swine flu.
FLU LESS

Fort Worth, TX

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#15
May 8, 2009
 
People from Mexico got it really bad because they already live in the most polluted city.
If you go on vacation just wash your hands and be careful.
It is just like any other flu.
There are only a few cases in the rest of the country.
The Always Amazing Al

United States

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#16
May 9, 2009
 
FLU LESS wrote:
People from Mexico got it really bad because they already live in the most polluted city.
If you go on vacation just wash your hands and be careful.
It is just like any other flu.
There are only a few cases in the rest of the country.
jesus...
Ivy

Fontana, CA

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#17
May 11, 2009
 
I cancel my flight to arrive to the city of mexico on april 12, 2009 because of the swine flu that is going around in Mexico City. I called today customer service to reinstate my flight and I am being told that I need to pay an additional $366. because the flight that I bought was an internet transaction and supposelly they don't have access to the same screen where I bought my ticket wich is mexicana.com , I paid at the time that I booked my flight $373.46 was told that they were waiving the fee of $150. but I was never told that in order for me to book my flight again would cost me the double the amount of what I paid. I have check the internet and the flight are costing $446. so how can they turn aroung and try to make me pay an additional amount of $366. in order for me to use my money that I had allready paid. how can they say for me to pay extra since the person next to me will pay $446. and I'm looking to pay almost $820 in total for the same flight. I rather pay the additional $150. for cancelling than to pay double my ticked. IT'S A TOTAL RIP OFF. what mexicana is doing. and I don't know what to do, but I'm going to call the papers here in california the spanish channels to see if I can comment on that. even if I have to pay for air or adds to let people know that mexicana airlines are a total rip off.
Terri wrote:
I can't agree more! Mexicana airlines customer service is the WORST! I just tried to cancel a trip from LA to Cancun on May 17th and was told that I would then have one year from date of purchase date to use tickets, but will have to pay $150.00 per ticket ($300.00) to reactivate the ticket. ALL OTHER AIRLINES ARE WAIVING FEES ! I am getting ready to send a VERY nasty email to their customer service. If anybody else is flying Mexicana ,you should do the same,there is strength in numbers...This is their email address:
customerservicemx@mexicana.com .mx
Ivy

Fontana, CA

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#18
May 11, 2009
 
Y tu idiota que estas comentando se ve que tu no tienes dinero para viajar por eso es que hablas porque dios te hiso el favor de darte hocico porque no lo dudo que seas mexicana y una ilegal en este mi pais y la envidia te come!!!!!!
Minister de Turismo wrote:
<quoted text>
Callate ya pendeja loca.
Pinche jodona, quedate pues en Brooklyn.
Minister de Turismo

United States

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#19
May 11, 2009
 
Ivy wrote:
Y tu idiota que estas comentando se ve que tu no tienes dinero para viajar por eso es que hablas porque dios te hiso el favor de darte hocico porque no lo dudo que seas mexicana y una ilegal en este mi pais y la envidia te come!!!!!!
<quoted text>
Que tu Dios te lo mete un el culo, puto.
Sabes nada mendigo ignorante.
Pancho Pantera

United States

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#20
May 11, 2009
 
Ivy wrote:
Y tu idiota que estas comentando se ve que tu no tienes dinero para viajar por eso es que hablas porque dios te hiso el favor de darte hocico porque no lo dudo que seas mexicana y una ilegal en este mi pais y la envidia te come!!!!!!
<quoted text>
Oye gringa; jour espaneesh is muy feo, jou know; oggley. My eyebols hab de beeg pain huen I read jour caca pocha.
Estay een jour estupido California, flaca. EEn Sonora we doan need jour flabby teeties.
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