YES THAT IS A good thing that they are doing i was in alamogordo from oct 11 until nov 2 , i took sick with a cold andf i do mean a bad cold i went to the vet center i was inform that they could look at me because i was from there, i guest if i had one hand cut off i still would have been sent back ou t the door im 100% i came in me elecvt wheel chair from the comfort inn by bus i had to go to the hosp- before i could be waiting on there need eo be some changes made i dont think a vet should never be turn down NEVER