Posted in the Adrian Forum


Cortez, CO

#1 Jan 23, 2008
We recently returned this socalled heater edenpure by name. It was over 400.00 and came as a used piece of crap. from Adrian 105.5 sand creek hwy.
They are advertised all over the tv and all claims are grossly false except the cat sitting on the heater .Will NOT heat a room as advertised. Takes a lot of electricity WILL NOT PAY FOR ITSELF AND THERE IS NOT A MONEY BACK GUARANTEE. " you pay a15% fee to return it. NEARLY ONE HUNDRED DOLLARS PLUS 35.00 FREIGHT.
I wish we had NEVER seen this junk add in the magazine. Don From Colorado
Stuart from Littleton

Englewood, CO

#2 Feb 28, 2008
I have the same problem. These folks are crooks. I'm trying to get the charge reversed on my visa, but yet no success. I wish I had never bought this junk.

Orlando, FL

#3 Nov 25, 2008
My parents got one and it has done everything that it said it would... They have a cat that actually sleeps on the thing and there electricity bill has actually dropped by 50%. Does it heat the entire house? No not at all, but what ever room it's in it heats it up amazingly.

They did have problems witht the first one and the company paid for return shipping and got them a new one back almost immediately. they had an excellent experience so far.

We are getting one December 1st and will write back with any comments positive or negative about the customer service/product.
Mike from Tennessee

Nashville, TN

#4 Feb 12, 2009
same problem, 15% re-stock fee is a joke, the heater is crap, anyone who says differently is smoking crack or afraid of the owner of the company. There is actually a website that tells of what a crook he is, turns out this company has over 20 names, all the same company.
Unhappy customer

Harrisburg, PA

#5 Mar 20, 2009
This affordable heat from Suntwin is the worse investment ever. We paid $499.00 for a heater and it does not blow out warm air. It must be a generic knock off of an edenpure. NEVER BUY SUNTWIN....BAD

United States

#6 Apr 9, 2009
The edenpure heater is great

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