Bigmac

Maryville, TN

#6817 May 8, 2013
Hey everybody, I have an RJP and 1 on 1 on the 15th. Anyone got any advice on what I should expect. I'm currently an A/V installer and field project lead with my current company. I have about a year and a half experience running cabling and setting up pc's and routers. They finally called me for the interview after almost a month after takin the test so I want to make sure I'm prepared for this interview. Any advice would be helpful. Also I'm in Knoxville, TN. If that helps.
Milwaukee PT

Waukesha, WI

#6819 May 8, 2013
Kenny wrote:
I have 3 years exp, all customer service, 4 semesters of college and being started at 390/wk or about $10/hr. This is crazy low, help. also anyone know of your training pay being different for the actual job?
Congrats on your enlistment, training pay is actual pay rate based on 40 hours, after training will have opportunity to make overtime, extra 10 hours equal another $150 added to base.

Your start is either $389 (zone B bottom of start wages) or $392.50 (zone C, six month credit) please Google search "wage scale 6 wire tech" for PDF file showing wages with pay increases.

While not receiving much or anything for work credit you will receive automatically pay raises every six months till Max level reached (about four years vs five in other district :-))
Paid training with OJT for six months after classroom, paid from start of day to end of day including drive time during shift, provided truck, gas, tools, iPad, iPhone all for company business only.
Free weight loss thru physical challenges of pole climbing and working in attics.
Increased knowledge (education) on safety, wiring, customer skills, time management, troubleshooting, and limits of what you can control and what is beyond your control in outside plant, internet connection speeds, equipment failures, record management, etc.

The very best to you, Kenny

Looking for updates on those in training or completed training if your still checking this site, please share.
HopefulPremTech

Cerritos, CA

#6820 May 8, 2013
Bigmac wrote:
Hey everybody, I have an RJP and 1 on 1 on the 15th. Anyone got any advice on what I should expect. I'm currently an A/V installer and field project lead with my current company. I have about a year and a half experience running cabling and setting up pc's and routers. They finally called me for the interview after almost a month after takin the test so I want to make sure I'm prepared for this interview. Any advice would be helpful. Also I'm in Knoxville, TN. If that helps.
Come dressed in business attire, no tennies, no jeans, wear slacks, dress shoes & tie.

Your going to spend about an hour listening to a manager explain different aspects of working for the company including a short video and after all of that they will ask if you are still interested in the position.

For those who stay (most if not all stay) they will take you into a seperate room 1 by 1 and ask you a series of 4 questions (same for everyone) and your responses determines your interview score, if your dont score high enouugh as a whole or score 1 (lowest) on any of the 4 questions your are discqualified and wont be offered a postion. Contrary to what others have stated the manager can deem you unqualified for the position and therefore eliminate your chances of being called for hire.

The 4 questions are:

1. Describe a time when you had to deal with an angry customer and how did you handle it.

2 Tell me about a time when you had to overcome a challenge. Can be anything, if you need more clarification or examples of what they are looking for just ask them, they will help.

3. Tell me about a time when you had to demonstrate or explan something to someone. Could be an idea, piece of machinery, etc...

4. Tell me what qualifications, skills, Training you have that prepares you for the uverse postion.(TIP: a large part of your answer should focus on your ability to provide excellent customer service)

Hope this helps.
Stephen

United States

#6821 May 9, 2013
MRCJ wrote:
Well I just got hired as an AT&T premises tech and they started me at $16.50/hour or 663/ a week. Top pay is $800/ week. Im sorry to here the sad stories from you guys, but for me it seems like a very good opportunity and the pay is fine with me. My dad also has worked for AT&T for 30 years and it making $30/hour so im going to roll with this company and stick it out.$16.50/ hour starting out isnt bad for me, especially considering my other job was paying me 11.25, wish me luck, and sorry to here about you guys low pay =(
Im in california by the way, and they did say that premises tech is a union based job.
What type of work experience do you have? I live in ca as well and have my test coming up next week. Im getting mixed reviews from all over and you were the only ca post that has me more excited. Thank you for your response
Harp

Ponchatoula, LA

#6823 May 11, 2013
so I went a qualified on the TMTF II today so what's next for me to expect?
HopeFullPremtech

Concord, CA

#6824 May 11, 2013
Harp wrote:
so I went a qualified on the TMTF II today so what's next for me to expect?
Lots of info on this in this forum, just go back a few months and look through the conversations and that will give you all the info you need.
Harp

Ponchatoula, LA

#6825 May 11, 2013
HopeFullPremtech wrote:
<quoted text>
Lots of info on this in this forum, just go back a few months and look through the conversations and that will give you all the info you need.
I've read so much my head hurts and seems stuff changes by the minute s I'm looking for new hires with fresh info thank you.

Since: Apr 13

Covington, LA

#6826 May 11, 2013
Harp wrote:
<quoted text>
I've read so much my head hurts and seems stuff changes by the minute s I'm looking for new hires with fresh info thank you.
Next step is to wait fir them to calk yu for the rjp/ interview
Milwaukee PT

Waukesha, WI

#6827 May 12, 2013
Harp wrote:
<quoted text>
I've read so much my head hurts and seems stuff changes by the minute s I'm looking for new hires with fresh info thank you.
:
This might not be the right job for you....training each week receive several books, READ assigned sections, discuss, test, repeat. Lots and lots of reading. When on the job in the field will have continuing education by updates, about 100 pages a month (more reading).
In addition the hiring process, the training, and job has not changed much in the past three years, more work with little or no pay increases, best part is FREE weight loss and auto pay (step) increases every six months till Max pay is reached then just your 2.5-3 % each year.
New hires posting is always something to look forward to, but at your stage of the hiring process again has not changed since this began in Oct 2007, pick a page.(Recommend 275) and start reading all your questions and answers are there.
Rancho

Rancho Cucamonga, CA

#6828 May 12, 2013
It would be nice to hear someone post about getting hired on in Riverside as OSP or splicing tech. Tested March 6th (and passed)in Orange County and still haven't heard anything. Also applied as a Prem Tech in Corona and it automatically said my test was completed so figured they just used my test from the other date. But still waiting.....
revs

Berkeley, CA

#6829 May 12, 2013
Same here, I tested March 19, passed and have not heard anything from the. I'm in Bay Area CA
Galt76

Boynton Beach, FL

#6830 May 13, 2013
Offered position as wire tech/field ops. Originally position applied for was between $9.xx to $17.xx per hour. Position offered starts at $17.63... Why at top of range? I'm confused. Not complaining. Just wondering. Does TMFT-II test result push you into different job/pay scale?

I'm in south Florida....
San Diego Tech

El Cajon, CA

#6831 May 13, 2013
Got this on Feb. 22 and have heard nothing.

"You will be placed in a pool with other applicants who have qualified on this assessment. If you are identified as the most qualified for a future position, an AT&T Staffing Manager will be in contact with you."

Has anyone in SAN DIEGO heard anything?
HopefulPremTech

West Covina, CA

#6832 May 13, 2013
San Diego Tech wrote:
Got this on Feb. 22 and have heard nothing.
"You will be placed in a pool with other applicants who have qualified on this assessment. If you are identified as the most qualified for a future position, an AT&T Staffing Manager will be in contact with you."
Has anyone in SAN DIEGO heard anything?
Got the same message on Feb 13 and I'm still waiting too. I'm in Los Angeles County so were in the same boat.

Since: Apr 13

Location hidden

#6834 May 14, 2013
Galt76 wrote:
Offered position as wire tech/field ops. Originally position applied for was between $9.xx to $17.xx per hour. Position offered starts at $17.63... Why at top of range? I'm confused. Not complaining. Just wondering. Does TMFT-II test result push you into different job/pay scale?
I'm in south Florida....
That's pretty cool, do you have previous experience or a 4 year degree?
Milwaukee PT

Waukesha, WI

#6836 May 14, 2013
From my post Jan 5, 2012

In the midwest region we are CWA union.We climb poles, hang NIDs, and run the jumpers in the cross boxes, this results in higher pay than regions where the PT is not responsible for that work.
Intro to what to expect at school
Week 1: Physical: climb, climb, climb. Firt 6 feet, then 12 feet, final 18 feet and manuever around the pole left and right. Carry and climb ladders up to 70 lbs. There are I believe 7 pass/fail tests in this week alone. This is for many the hardest week.
Week 2: Safety...I dont like spiders and snakes and that isn't what it takes to...remember that song. This is about the dangers you may be exposed to in additional to first aid and CPR classes plus defensive driving. Both are pass/fail.
Week 3: Observation...you go to a garage and spend the week riding with techs and observing. This is your chance to see what is expected and if this what YOU want to do for employment. No p/f
Week 4: Exterior wiring, how to use basic hand and power tool, hanging drops from poles, hanging the NIDs, punch down blocks, stripping wire, etc.
Week 5: Interior wiring, using mock up homes how to read a work order, fish wire thru a wall, install coax and cat 5 wiring, installing and testing ends on cables, hook up equipment. Friday is test day given 2.5 hours to do a complete job that must be neat and work. Failure is being escorted out the building.
Week 6: Product Demo Week: Learn the internet and Uverse TV package and give an up to 1 hour ORAL presentation of product and remote control operations. This is pass /fail
Week 7: Voice over internet (new phone service, iNID, and web based training. Read alot, take a test after each section. Must pass test, good news not pass/fail you can redo any section you have problems with.
Week 8,9 Supervised Rides: Placed with a senior tech you dispatch and do the work under their guidance. This is a hit or miss, I was fortunate to have some great guys who took an interest in my success, some of my classmates said they were with guys who just sat in the truck and told them to go do their best.

In addition this was from page 275 of the RJP http://m.youtube.com/#/watch...
Galt76

Boynton Beach, FL

#6837 May 14, 2013
Atlanta Wire Tech wrote:
<quoted text>
That's pretty cool, do you have previous experience or a 4 year degree?
My only experience is in doing home network/modem installs. Work for self. Never with a company. Work comes from word of mouth. So nothing verifiable or on resume. No degree. No network+. But next poster made a point: prem techs down here now do outside home, poles, cross boxes, etc. That's probably why other guys in other regions making different $. I'm looking forward to it...

Since: May 13

North Charleston, SC

#6838 May 14, 2013
Bama08 wrote:
Pole climbing has been a blast. I was sent to North Carolina for class and will be here for 2 more weeks. It has been fun and the instructors are here to help you. They aren't looking to fail you only you can fail yourself. The best tip is take your time. It's not a race, if heights are a issue for you focus on the pole and your work. You won't go anywhere if your locked into the system right. I even tested it to give myself some peace of mind. I recommend everyone do that just so you develop trust in your equipment. The instructors did the same and told us we would be safe but for me, i needed to do it myself. Next week I have safety then VoIP / Inid I believe. If anyone has questions let me know :)
Hey man after your RJP how long does it take to hear back from them.

Since: Apr 13

Covington, LA

#6839 May 14, 2013
Kenny wrote:
I have 3 years exp, all customer service, 4 semesters of college and being started at 390/wk or about $10/hr. This is crazy low, help. also anyone know of your training pay being different for the actual job?
Thats strange I have no semester in college two previous coustomer service jobs and was started at $552/wk and I'm live in mew orleans louisiana

Since: Apr 13

Covington, LA

#6840 May 14, 2013
Does anyone here know if training always starts the Monday following the orientation or does it vary?

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