instant tax service fraud

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Since: Feb 11

United States

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#1
Feb 2, 2011
 
I went to instant tax service expecting to receive an Ral loan in one day or less only to find out that i was not approved for the RAL days later.I was told by the representative that i will be charged 259.00 to do my taxes again to find out that i have been charged 629.00.I didnt approve that fee from them but somehow they get all of my state return and going to take the rest out when my federal come.That is crazy the representative at the store downloaded one of my w2 forms and told me that I cant get my paper work from him until i submit my original w2 form.Okay I submitted my original w2 form but the fee was not on the form.I called my insight card and spoke to a representative who told me that i was being charged 629.95 and it has nothing to do with them I can file a dispute once they take there funds out.Is there any one i can talk to because this is crazy they are taking all my hard earn money I have 5 children and a grandchild I need all my money.I called the corporate office from instant tax service who told me they have nothing to do with the fees I have to call the store.Now if I cant get help from them who can I get help from Instant tax service is a scam they are a fraud they cheat innocent hard working people out of there money and it is wrong im going to call a lawyer or someone who can tell me what can i do about this... I have no leads at all any help please email me at rhotonnecollins@hotmail.com
beware dont go to instant tax on north ave and lockwood in chicago there are scamming people
Mrs

Chula Vista, CA

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#2
Feb 4, 2011
 
Call the corporate office man the same happened to me they charged 900 n said three it took alot of footwork though u have to act on it n continue to bother them I had to have my lawyer call him
JL from Chgo

Harvey, IL

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#3
Feb 5, 2011
 
I agree with the last post and think that you should run this overcharging fraud up the chain of command at this scamming company. Keep all of your correspondence (and their responses) in writing.

You might want to notify the Attorney General of Illinois (Lisa Madigan) of this scam at:
http://www.illinoisattorneygeneral.gov/about/...

You can also notify the "What's Your Problem?" column at the Chicago Tribune via e-mail at yourproblem@tribune.com or write to:
-- What's Your Problem
-- Chicago Tribune
-- 435 N. Michigan Ave.
-- Chicago, IL 60611
http://www.chicagotribune.com/business/proble...

Let this good person's bad experience be a lesson to everyone!
Harry

Crete, IL

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#4
Feb 6, 2011
 

Judged:

1

go back with a bomb strap on your body and tell them give you your money or else you will blow them all up.
asheli

United States

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#5
Mar 26, 2011
 

Judged:

1

There is no corporate. When you call to complain you are complaing withing their franchise and it goes no where. No one evr got approved for a loan
bart

Tucker, GA

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#6
Nov 25, 2011
 
You should avoid Instant Tax Service at all costs.
Trice

Mechanicsville, VA

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#7
Jan 2, 2012
 
I went to instant tax cause i needed extra money for the holiday. They say everyone is approved. ok i got approved for $100.00. He did not give me any paperwork or showed me anything. So when i go back Thursday with my last check stub they tell me all fees an an preparation fees come up to $600+. wtf. I told them im not signing nothing an i was going to call the irs or somebody cause they running a scam. It was atleast 300 people that were there an nobody new what th real scam was now someone tell me what do i do from here. At the time he gave me the check he did not show or have me to sign anything but tell me i must have that $100 by the end of business day
mz viv

United States

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#8
Jan 27, 2012
 
This place is so awful I recommend them to NO One not even the dead
Toya

United States

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#9
Jan 27, 2012
 
They are full of S*** something is going happen yall will be punish God has the last word instant tax service is the devil taking our money some body help shut them down!!!
TeeJay

Rock Hill, SC

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#10
Jan 31, 2012
 
I also was scammed by Instant Tax Service in Rock Hill, SC. I went in for the "holiday load", only received $100. Then I was told that I had just committed to them filing my taxes for me. Which is not what I wanted; I usually do them myself for free!
I thought that I could just pay back the loan and file elsewhere. I was never given any paper work and I asked several times, "How much is your fee"?. No one could answer my question, and told me I had to wait.

RAL was not approved. I was not given the option to do Direct Deposit. My check was supposed to be in on the 27th. I received it on the 30th.

A WHOPPING $889 was taking from my refund! Never in my life, have I paid almost $1000 to get my taxes done! I have called "Corporate" and was told there was nothing they could do; they are individually owned and they do not have set prices! Had I known this, I would have never went there! I thought they were a reputable business.

I feel very violated and disrespected by this company. I will continue to persue my money; $889 is too much to just ignore!
JunitaG

Charlotte, NC

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#11
Jan 31, 2012
 
Hey TEEJAY, I am from Lancaster, SC and I received my refund from them yesterday. They charged me 788.95 and the girl couldnt even explained all of these charges to me. How can there be differnet fee amounts for the same forms? I am so mad I dont know what to do. I have contacted the WSOC news and corporate well an 800 number and they just let the phone ring and ring. We are closer to each other and went to the same office I think you and I should get together and do something about this.
Kasandra Rayson

Grapevine, TX

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#12
Feb 2, 2012
 
I went to instant tax service I was suppose to get a refund of 3782.00 and I only received 3115.50 that means they took 666.50 out of my refund. This is teriible I was told that they only would take out 150.00 dollars because if I had known that they would have taken that much out of my check I would have walk out the same way I walked in. I wish there is some way I could do something about this matter it is a learning experience and I hope and pray and have open someone eyes.
Kasandra Rayson

Grapevine, TX

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#13
Feb 2, 2012
 
instant tax service has cheated so many people even me out of 666.50 its ashame but God is over everything and they will soon be shut down u just cant lie, cheat or steal and think it's ok.
A Ross

United States

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#14
Feb 3, 2012
 
I didn't even receive a loan from instant tax and they filed my taxes I suppose to get them Monday if I don't I will probably be on the news
Dee

Richmond, VA

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#15
Feb 6, 2012
 
Trice wrote:
I went to instant tax cause i needed extra money for the holiday. They say everyone is approved. ok i got approved for $100.00. He did not give me any paperwork or showed me anything. So when i go back Thursday with my last check stub they tell me all fees an an preparation fees come up to $600+. wtf. I told them im not signing nothing an i was going to call the irs or somebody cause they running a scam. It was atleast 300 people that were there an nobody new what th real scam was now someone tell me what do i do from here. At the time he gave me the check he did not show or have me to sign anything but tell me i must have that $100 by the end of business day
I feel your pain, I went to apply for a xmas loan and I was approve for $200, I took my w2 form to them when I went to pick my check up..It wasnt for the same amount that they had quoted me on my previous paperwork. They had charge me $684 to process
my return and then once the check was cut they deducted the $200 loan. My expected return was 5,307 they quoted when I went to get the loan $200 loan that after fees and everything is taking out that my return would be 4,779 when went to pick up check it was only 4,440 said they had forgot to deduct the $200 from the loan. then ask for the mananger no manger. The tax payer told me I could use the phone to call James who suppose to be the so call manager. While using the phone, peoples person info was in my view social sercurity numbers and all on the computer and on folders. They have been really getting over on people. How do they even have your check printed with knowing or seeing the actual w2? I need a lawyer because they owe me money.
Dee

Richmond, VA

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#16
Feb 6, 2012
 
I will be calling 12 on Your Side to investigate these people.
Kierra Kelly

United States

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#17
Feb 6, 2012
 
The salting just happened to me in in Columbia school and they were showing the commercial making ppl. Think they could get a 1000 dollar but once u got to the store it was 50-100 wtf so I let em do but they told me 200-400 was the around about cost so when they peinted the paper it was more than that so I'm like o hell No then the lady was like I'll give u this 25 dollar coupon to make a long store shirt I never went back I just got the last W-2 today and went to Jackson Hewitt to get the 1500 they call me and tell me I was denied bc my primary taxes were already file wtf so immaterial be at they door when they open the morning with the IRS on the phone that fraud and identity theft I don't know how much they charged me he'll they don't even have my W-2 so how they do that shit but I'm bout to get an admendment and I ain't Pyongyang them shit
Nikki

Winder, GA

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#18
Feb 16, 2012
 
Join the others that was scammed thru them, me being one of them

https://www.facebook.com/pages/Instant-Tax-Se... #!/pages/Instant-Tax-Service-F raud/247462315335740
AprilD in Charlotte

Kannapolis, NC

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#19
Feb 22, 2012
 
I went to get the "Christmas loan" which was $50.00 and also was not told what the fees were. They filed my taxes and I am now out $1200.00 for getting my taxes done and the "loan" fees. I have called the local office, I have sent emails to the corporate franchise office, I have called the 800 number because the local number never answers. I have already advised them if my money doesn't get refunded then I am filing a claim in small claims court, which is what CMPD advised everybody that was standing in line waiting for their money to do. I am sick of getting the run around. I was contacted by Tax Resolution, whoever that is and advised that I would hear something back in 7 to 10 days, but guess what it has been 3 weeks now. There needs to be a class action suit brought against them.
BRANDI

Forney, TX

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#20
Mar 13, 2012
 
What can we do about this problem? I have been charged over $ 700. They didnt tell me how much I would be charged. No paperwork either. What can i do?

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