Yeah, the latter is expensive and that just exactly what the State of Hawaii did. No, they did not simply make digital images, they transcribed all the data into a database.<quoted text>
Re: "Hawaii digitized all the records, including backfiles. One of the reasons was to prevent clerical errors every time a BC was ordered."
Do you mean "digitizing" as in making digital images. Or, do you mean digitizing as in making all the words digital text? If the former, well sure. But the latter is expensive. And if all they did was make a digital image, then a clerk still would have to look at that image to determine whether or not it has the word HONOLULU on it (which of course it does).
No a clerk does not have to do anything but push a button once the correct record is located. This was described years ago.
Hawaii digitized all the records, including backfiles. One of the reasons was to prevent clerical errors every time a BC was ordered.
It may take a while for me to find the account of the digitizing project, but that is how they did it. It was expensive, but Hawaii is now reaping the benefits of efficiency. Their database is entirely digital, thanks to forward thinking bureaucrats.