I-PASS user takes on tollway over err...

I-PASS user takes on tollway over erroneous 30-cent charge

There are 194 comments on the Chicago Tribune story from Dec 4, 2008, titled I-PASS user takes on tollway over erroneous 30-cent charge. In it, Chicago Tribune reports that:

As government spends gazillions of our dollars, let's never forget that such incredible sums start out as tiny nickels and dimes.

Join the discussion below, or Read more at Chicago Tribune.

Jen

Chicago, IL

#22 Dec 5, 2008
Not only do they erroneously charge your I-Pass, but God forbid you don't realize there aren't any funds on your I-Pass. Recently, our company work van received a fine for $27, yep folks,$27 stinking dollars. No, the $27 were the amount for the tolls. The fine was $750. We only use the I-Pass to avoid what I like to call the "extortion lanes". It's like the mob. You don't pay up front, you pay twice on the back end. Blago must go!
CICEROKID

Seattle, WA

#23 Dec 5, 2008
Outstanding article John! Very informative and entertaining!! WOW unreal...I mean what a horrible government we have on all levels..this story is truly indicative of the nightmare we live with everday in this country...My God is it sad and just plain awful!!
CICEROKID

Seattle, WA

#24 Dec 5, 2008
Priscilla wrote:
Really, OMG, this woman needs to take a chill pill. How much time is being wasted because of this paltry 30 cents! Give me my time back, please, John Kass. This is robbery.
I Soooo disagree!!! it is the principle!! She should fight! If we all took your attitude they will really SCREW us even worse!!
Elmo

State College, PA

#25 Dec 5, 2008
No system is infallible.
I'm not about to bet the house on this, but I'd be surprised if there weren't some figures on the error rate somewhere in the bowels of the manufacturer's records -- unless they've been purged. My guess is that the error rate is low, but not zero and that there are times when transponder A is recorded as transponder B. That being the case, the trollway people should be willing to err on the side of believing the person who says they weren't there.
I Stepped in What

Chicago, IL

#26 Dec 5, 2008
Ok so as an IL driver the I Pass has saved me a lot of drive time. The Governor's name at every toll area that cost the taxpayer USD36,000 a piece, not so crazy about. I hate how the thing can track me and keep waiting for the day when they start mailing out speeding tickets against driving time from booth to booth. The big issue is the on line banking where money is being removed from an account automatically. I haven't looked at my I Pass account in years but will do so today. However unlike the story for .30 cents why pull my hair out trying to talk to Springfield.
mike t

Winfield, IL

#27 Dec 5, 2008
I am an infrequent I-pass user, so I was really unaware(ok, I was stupid, you got me) of any problems with the system. I went through five toll-booths during one trip, and it only registered in two, even though the transponder was in the same place in the vehicle. Thirty days later, got the ticket, and if I wanted to contest it I had to go appear in a town 45 minutes north of me. Who is going to take a day off work to fight over $63?? They have a license to steal. I am really starting to hate this state, I hope all these SCUMBAG government workers rot in H&@#!!
Carolyn Meece

AOL

#28 Dec 5, 2008
Priscilla wrote:
Really, OMG, this woman needs to take a chill pill. How much time is being wasted because of this paltry 30 cents! Give me my time back, please, John Kass. This is robbery.
Even though it was on $.30 I have to admire Diane Hamernick for the principle of everything. Some of us have been shaken down and "Emotional Blackmail" used for illegal charges involving the criminal activity, etc. of others. That if we do not pay such and such they have to turn us over to someone else and even though they do not have any proff they feel they can bluff and come out smelling like a rose.

People should be outraged how taxpayers have been illegally taken advantage of. It appears that nothing ever gets done unless the media has the guts to get involved.

What we have constantly seen is "Pete and Repeat" and the ole "Shell Game". Corruption from one end to the other and bullies think they can do whatever they want. That unless one has something recorded that it will be their word against their target's and they can do and say whatever they want. The corrupt also feel they can throw out evidence in the victim/target's favor and present a false case.

I also feel the state should send my money back to me in which they illegally confisgated during a period of three years from my Illinois Income tax Refunds.
Hmm

Chicago, IL

#29 Dec 5, 2008
I know someone who received a ticket for supposedly blowing through the iPass lane without a transponder. They sent her a picture to show her running the lane. The problem was that the picture was of a young man on a Harley, with her license plate number, and she is a woman in her 60's who drives a car. She eventually got the ticket revoked.
wrecksracer

Redford, MI

#30 Dec 5, 2008
Bret Favre wrote:
Speed = Distance traveled divided by length of time. The IPass gives the State proof of your location at two points in time, so they can do the simple math that it takes to figure your speed. Soon, we will not only have to fear receiving fines for missed tolls in the mail, but have to worry about speeding tickets as well.
A month ago, I got fine notices for tolls that they say I missed in 2005!! How can anybody be expected to prove where they were 3 years after the fact?
I had the same thing happen to me. A bunch of tolls from 2 years ago! There is no way I could prove whether I was even on the highway those days.
Tim

Chicago, IL

#31 Dec 5, 2008
IPass Sux wrote:
I don't use an I-Pass. And I never will. Everyone I talk to that has an I-Pass has been screwed over with erroneous charges. The tollway authority also sells your personal information that you use to sign up for an I-Pass.
I'm no defender of the tollway, but:

a) I'm a nearly seven-year I-PASS user and have never been hit with erroneous charges.

b) The Tollway Authority does not sell personal information of account holders. I don't know what evidence you have that they do.
Pondering

United States

#32 Dec 5, 2008
Yes- there is so many things wrong with this story on so many levels. Good for this lady for sticking it to them.

“Be the Hunter, not the Prey”

Since: Sep 07

Wilmington, IL

#33 Dec 5, 2008
Just an FYI. Oklahoma already does distance/time calculations on the Will Rogers Turnpike and issues tickets at the tollbooths. The police only pull over drivers for unsafe driving, not for speeding. Impossible to argue when they have all the data to calculate your average speed for the trip. Expect to see more of this across the country. If you read your I-PASS agreement, you agree to abide by all traffic laws of the state of Illinois so that probably will give them the right to track your speed with the I-PASS data. And, as they informed everyone a couple years ago, that is how they determine the times to put on the fancy signs. By tracking the times it takes I-PASS users to get from point to point.
Joseph

Copenhagen, Denmark

#34 Dec 5, 2008
Here's a thought. Why not simplify your life, reduce your impact on the environment, and take the metra or some other transportation to work. No more worries about I-PASS and I am sure you will save thousands in the long run.
Thomas

Oklahoma City, OK

#35 Dec 5, 2008
I'll do you one better, I have not lived in Illinois for over a year, I cancelled my Ipass transponder which I still have with me. I still receive toll charges every couple of months. Then I got a $25 dollar penalty for having a negative balance. I've tried arguing with these nitwits and nuckleheads at the tollway authority. It doesn't matter what kind of proof you have, they aren't interested. Just pay up you dead beat!
Mary Keener

United States

#36 Dec 5, 2008
A million thanks for your "investigative" reporting. We need more and more of that. Oh yes!
Blagojevichdacro ok

Palatine, IL

#37 Dec 5, 2008
She could've told the clerk to pull up the toll way picture that day and show her, her car going threw the toll way that day.
What a joke this Bloggarbge is..........
Chris

Omaha, NE

#38 Dec 5, 2008
My biggest issue with the toll ways now is they don not post the amount you are paying by using the IPASS. How hard can it be to just post the signs like the used to on the IPASS lanes for the fee total. I like to know how much I am paying for something when I am charged.
DJC

United States

#39 Dec 5, 2008
Living in another state continues to get more attractive.
Chris

Omaha, NE

#40 Dec 5, 2008
Ken in the Burbs wrote:
Just an FYI. Oklahoma already does distance/time calculations on the Will Rogers Turnpike and issues tickets at the tollbooths. The police only pull over drivers for unsafe driving, not for speeding. Impossible to argue when they have all the data to calculate your average speed for the trip. Expect to see more of this across the country. If you read your I-PASS agreement, you agree to abide by all traffic laws of the state of Illinois so that probably will give them the right to track your speed with the I-PASS data. And, as they informed everyone a couple years ago, that is how they determine the times to put on the fancy signs. By tracking the times it takes I-PASS users to get from point to point.
This is true but if you live in Chicago it doesnt apply because there is no way that with the constant traffic you would ever be deemed speeding.
jjrg7

Raleigh, NC

#41 Dec 5, 2008
Makes me want to go on line more regularly and check that Ipass account. I would be mad if I were this woman as well. She has a good point. How many of us are being gouged unknowingly and how come its so much of a hassle to get the money back. The state should pay this woman and woory about how to get the money back from Indiana.

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