NEVER work for WESTERN EXPRESS, INC.!!!!

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Trudger

Frazier Park, CA

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#1
Apr 18, 2012
 
Ok, I started working for Western Express June 3rd, 2011. The company has had its ups and downs (more downs than ups,) and issues like any other trucking company out there. However, I have stuck with them now for over 10 months hoping things would get better. They have only gotten progressively worse.

If you call a recruiter at Western Express, you will be told about how you can get all the miles you want, about 2500-3000 per week (is what I was told when I called last year)...however, I've only broken 3000 miles in a week only about 4 or 5 times in 10 months!!! The average seems to be about 1200-2000 depending on the way the runs come together.

Now, I'm a hard worker and like to run 3-5 weeks out mostly. When I'm gone I expect to be paid well for the time I'm away from family. Well, the excuses are tremendous here, everything from slow freight to no freight to "Nashville" is being too picky about the freight. It keeps you SITTING. Oh, and your layover? You as a professional driver are only worth $35.00 per day! Now...there IS a quarterly bonus you can earn 1 cent per mile x 3 different types of bonuses. 1st one is averaging 2500 miles a week or more...most drivers can forget that one! The second one is your service bonus, and the third your fuel bonus. Oh...did I forget to mention that the company and its owners are so greedy that they'll try everything under the sun to make sure you don't get those bonuses? Yup! I just found out that since I pulled a groin muscle last quarter (and kept working, didn't go on worker's comp), I was diqualified!!! My family needed that bonus so bad with the crappy loads they've been giving lately.

Also...the CSR and planners don't do their job very well. For example...the load I was needed an appointment reschedule due to the late time of the evening it was picked up. I waited all day...waited...and finally called the customer myself...all in about 2 minutes I had an appointment! Well, CSR didn't like the way I did their job for her so she re-set my appointment for way early in the a.m. I had this load set to t-call in the yard because the appointment was set for Friday at 10 a.m. She changed it for 7 a.m. Thursday!(tomorrow!) Now I have to sit on this crap load and deliver it without being able to head out on my next one!!

Oh...and the company STEALS money from each and every driver to under the weekly "driver services" $2.50 FEE each week. Yes, the company CHARGES you for use of the pre-pass/ez pass and the transflow. Those are COMPANY expenses...not employee expenses. Now if we were contractors that would be one thing, but we are not. Oh...and D.O.T., due to the company's POOR safety rating, has forbidden the use of pre-pass! Yet...we are still charged each and every week!!!

In a nut shell, my family has faced eviction a few times, has had to go to food banks, is always wondering what the next week will bring, has been having marital issues, and has had daddy away for several weeks at a time...but without much to show for it, except on a few occasions where its a decent week.

Ever since the founder or owner passed away, the ones who have taken the reigns have run this company into the ground! They are the most greedy sob's I've ever heard of. Oh, and Don't believe those cool looking recruiting ads you see in the trucking publications...you know "Roll with the Black and the White!" They are holding orientation most weeks, due to the fact the company wants bodies in the trucks, regardless of whether they have the freight or not. That's right...new drivers each week means sharing your miles. Instead of 2500-3000 miles...about 1200-2000 each. LOW pay, regardless of years of experience.

RUN RUN as fast as you can...work for Western Express and your ass will be in the frying pan!!!
Robert

Lancaster, CA

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#2
Apr 23, 2012
 

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SOUNDS LIKE CRST.
roadhog

United States

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#3
Jul 2, 2012
 

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Ahhhh yes the oh so lovely company bashers gotta love'em!
1st. Western is just like any other company out there and thats to make MONEY!
2nd. If you cant handle the stresses of the industry then why don't you quit? I'm sure mcds has a spot they would love to give ya!
I worked for western myself and i "NEVER" had a hard time getting 3000 miles a week.. Heck some weeks id have to tell'em i don't have the hours and would have to turn them away.. Bottom line is, is trucking isn't for everyone and yes western has problems but their just like every other company out there.
If every driver had his/her way they would be paid 1.00 a mile, weekends off, brand new truck, and only good runs... Trucking is what you make of it, yes it is hard at times and yes your away from family and friends. But thats TRUCKING!
southerntrucker4 8

Roanoke, VA

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#4
Aug 17, 2012
 

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I agree with the comments regarding western Express. I will take my comments much further. I was a OTR Flat bed Driver for them for three years. I already had 3 years of OTR experience when i started. At first I made a descent living but as time went on i began to sit in truck stops across America for as much as 4 and 5 days sometimes before i ever got a load. They actually one time forgot about me. Then one day the owner decided that drivers was making to much money. He stated that " drivers did not do anything, The truck did all the work. All we did was sit there and turn the steering wheel as we went down the road each day" Then he stated that driver wages was the biggest expense that the company had and something had to be about it. HE DID! he cut all of our pay if we made over 35 cent a mile. He cut 2 cent off any run we took over 1500 miles. he cut and cut until i actually made a check for a full seven days work for 1.00 and another week I earned 7,00 dollars and this is for a full seven day work week. In nashville where he was, he had a select group of drivers that walked around wearing these very expensive nice jackets on them so all the new recruits could see them. On the back of the jacket it would state that " i run 2500.00 every week for a year" this is how they claimed they earned the jackets. It was all a dern bunch of bullshit. I Almost never saw any 2500 miles or even close to it. I got cell phone calls in the middle of the night asking me to do special favors for someone. We will not talk about the main computer in nashville sometimes going wild and having you running after you had no more hours to drive and you had to go into the terminal and fix your log book to what was on the computer. If you want to be screwed almost constantly, this is the company for you. Greed is being nice to the stuff i have seen done. They was so bad that i called the social security board and asked them how much would i make if i signed up for social security? When you can make more on social security than you can working for a truck company you are in real trouble. they forced me onto social security. STAY AWAY FROM THIS COMPANY. YOU ARE WASTING YOUR TIME AND EXPERIENCE. YOU ARE UNAPPRECIATED, AND NOTHING MORE THAN A STEERING WHEEL TURNER AS THE OWNER USED TO SAY. IF THE OWNER IS PASSED AWAY, HE JUST GOT WHAT WAS LONG OVER DUE FOR WHAT HE DID TO A LOT OF OLDER DRIVERS WHEN HE DECIDED TO FORCE AS MANY OF US OUT AS HE COULD. He wanted to hire cheaper labor and he did. A so called new flatbed driver started at 30 cent a mile and if he took a load over 1500 miles, it dropped to 28 cent. He thought he was really doing something until i would tell them about what he was supposed to really be making. The things that owner did to me as a driver made me take a long look at the driving industry.
southerntrucker4 8

Roanoke, VA

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#5
Aug 17, 2012
 

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roadhog wrote:
Ahhhh yes the oh so lovely company bashers gotta love'em!
1st. Western is just like any other company out there and thats to make MONEY!
2nd. If you cant handle the stresses of the industry then why don't you quit? I'm sure mcds has a spot they would love to give ya!
I worked for western myself and i "NEVER" had a hard time getting 3000 miles a week.. Heck some weeks id have to tell'em i don't have the hours and would have to turn them away.. Bottom line is, is trucking isn't for everyone and yes western has problems but their just like every other company out there.
If every driver had his/her way they would be paid 1.00 a mile, weekends off, brand new truck, and only good runs... Trucking is what you make of it, yes it is hard at times and yes your away from family and friends. But thats TRUCKING!
If you ever got 3000 miles in that manner you had God as your Driver's manager. I ran just as hard as you ever will or did and if you ever got even close to 3000 miles a week, i should have also. It dern sure was not because i did not do the work. I Heard about drivers getting the miles you state, but it was a select few and it was for show and tell and that is what you are doing right now "show and tell" You dern right i am on Western's case. I was just as dern good a driver as you are and maybe better in those times and i never saw most of the time half what you are claiming you got. I have no doubt that you got the miles you claim. Some one had to for western to put it in those adds. Very few drivers as time went on saw the fleet average miles a week. You could ask the driver's manager why you had not gotten even 2000 miles or why you were sitting in a truck stop for days on end and you would get a pile so high that you could drown in it.
Trucker85

El Dorado, KS

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#6
Oct 17, 2012
 

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Look I dont care I need a job So I am going to try out western if its that bad I want to see osha reports because its slander and fraud to do any of that so I want to see reports or shut the door and move on I am tired of hearing both sides and I am tired of hearing about "they forgot me" or "I did this" thats one out of 300 so stop
Unknown15

United States

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#7
May 6, 2013
 

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Man Western is a terrible company.There losing drivers every week and there getting over on pay.I worked for Western for 6 months and was promised those same miles 2500-3000 a week.Plus there flat bed training sucks.So for all you guys who talking you never had a problem at Western I dont want to hear it.Because if Western cant keep a drivers that shows they aint s*** .
roadhoguradumazz

United States

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#8
May 10, 2013
 

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To the comment made by roadhog. I can tell by your reply that your a rookie that has only been with theses big companies because NO that's not trucking. I have over 15 years experience and have hauled everything from milk to live chickens including an experience of my own at Western Express. They will cheat you from your mileage to your pay and reimbursements. So "rookie"why don't you keep you're mouth shut unless you know what your talking about because it just shows your ignorance and inexperience. Dumazz
Johnny

Holden, MA

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#9
Jul 14, 2013
 

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All trucking companies are the same. They all gave the same hiring criteria. Its not the trucking companies trying to screw you out of money and miles. Lets face the facts here. Its a very competitive business and soooooo. Many trucking companies out there. That even these best trucking companies are doing the same just to keep in the industry. Now I'm not going to sit here and say things don't happen . But we all must know as professionals that when one company charges a rate there's a billion more offering less to do the same job. Its the name of the game. Its corporate America.
Johnny

Holden, MA

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#10
Jul 14, 2013
 
Johnny wrote:
All trucking companies are the same. They all gave the same hiring criteria. Its not the trucking companies trying to screw you out of money and miles. Lets face the facts here. Its a very competitive business and soooooo. Many trucking companies out there. That even these best trucking companies are doing the same just to keep in the industry. Now I'm not going to sit here and say things don't happen . But we all must know as professionals that when one company charges a rate there's a billion more offering less to do the same job. Its the name of the game. Its corporate America.
... That's truck driving
HIVPOSITIVE

South Windsor, CT

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#11
Jul 15, 2013
 
Drivers with most companies are paid zip code to zip code not miles by the week
Debbie Napier

Mount Vernon, KY

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#12
Jul 24, 2013
 

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Western Exspress is the most low down dog commpanies that ever could be of the trucking jobs,My son drives for them and he was pulled over in richmndad gave a citation for wrong tags on wrong truck, He had no idea of what was up with it, He called dispatch and was told he had to take care of it, He had a court date in richmoned on 07/152013 and they routed him away from ky, he called the richmond court house and expained what happened so they reset his court to 07/22/2013 and they routed him to New York and Washington, DC,He called them and told dispatch that he couldnt miss another court day and they prommised him that he would be in richmond on the 21st so he could go to court didnt happen, He received a letter from D,M,V telling him if there wasnt something sent to thier offce showing it was taken care of or he would loose his class A C,D,L it would cost him $40 to get hem back, it isnt his fault that the wrong tags was on a company truck
chadderbox

Mohrsville, PA

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#13
Jul 29, 2013
 

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there is nothing good to say about western express uneducated. co full of lies and bad raps stay away
hoss

Marshall, NC

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#14
Aug 8, 2013
 

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I came back otr after 6.5 years wrencing and towing trucks so I had no "recent" experience they gave me a shot and so far its working average is 2500 miles a week I keep an eye on my pay (lesson from experience) if their is ever a discrepancy I call and they straighten it out (even little old ladies in payroll make mistakes). Ive gotten everything I was promised. I think its all on the driver if your gonna complain about short hauls nyc no hometime broken equipment etc you should stay home
Give them a chance theyll fix the truck ask questions get answers do your job ie pretrip check your permit book and you get a decent check
Ramblin Man

Brentwood, CA

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#15
Aug 14, 2013
 
Robert wrote:
SOUNDS LIKE CRST.
Yes it does Robert & I've been with CRST now for 7 months. End of September my contract will be done & goodbye permantily to crst. This company is a joke & they keep your ass broke. I hate teaming.
josh

Dunstable, MA

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#16
Aug 16, 2013
 

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Sounds to me like everyone complaining is a rookie. For any company to screw you over at every turn usually means that you have not done things the way they want them done (hence the saying make friends with your dispatcher) if you don't get along with your dispatcher your never going to get the miles or the loads you want that is the problem with all the rookies they think they should get paid more than seasoned drivers that's not the way it works.
Holt

Milledgeville, GA

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#17
Aug 21, 2013
 

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Comments from roadhog above are BS. I gave western 3 month. Tried to make the best of everything.
They realy will rip you a new ass.
STAY AWAY!
Mike

Opelika, AL

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#18
Aug 30, 2013
 

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You never want to work for this company if you want to make money. I almost lost everything working for these people and you are treated like a dog.
anonymous

Lansing, MI

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#19
Sep 6, 2013
 
Trudger wrote:
Ok, I started working for Western Express June 3rd, 2011. The company has had its ups and downs (more downs than ups,) and issues like any other trucking company out there. However, I have stuck with them now for over 10 months hoping things would get better. They have only gotten progressively worse.
If you call a recruiter at Western Express, you will be told about how you can get all the miles you want, about 2500-3000 per week (is what I was told when I called last year)...however, I've only broken 3000 miles in a week only about 4 or 5 times in 10 months!!! The average seems to be about 1200-2000 depending on the way the runs come together.
Now, I'm a hard worker and like to run 3-5 weeks out mostly. When I'm gone I expect to be paid well for the time I'm away from family. Well, the excuses are tremendous here, everything from slow freight to no freight to "Nashville" is being too picky about the freight. It keeps you SITTING. Oh, and your layover? You as a professional driver are only worth $35.00 per day! Now...there IS a quarterly bonus you can earn 1 cent per mile x 3 different types of bonuses. 1st one is averaging 2500 miles a week or more...most drivers can forget that one! The second one is your service bonus, and the third your fuel bonus. Oh...did I forget to mention that the company and its owners are so greedy that they'll try everything under the sun to make sure you don't get those bonuses? Yup! I just found out that since I pulled a groin muscle last quarter (and kept working, didn't go on worker's comp), I was diqualified!!! My family needed that bonus so bad with the crappy loads they've been giving lately.
Also...the CSR and planners don't do their job very well. For example...the load I was needed an appointment reschedule due to the late time of the evening it was picked up. I waited all day...waited...and finally called the customer myself...all in about 2 minutes I had an appointment! Well, CSR didn't like the way I did their job for her so she re-set my appointment for way early in the a.m. I had this load set to t-call in the yard because the appointment was set for Friday at 10 a.m. She changed it for 7 a.m. Thursday!(tomorrow!) Now I have to sit on this crap load and deliver it without being able to head out on my next one!!
Oh...and the company STEALS money from each and every driver to under the weekly "driver services" $2.50 FEE each week. Yes, the company CHARGES you for use of the pre-pass/ez pass and the transflow. Those are COMPANY expenses...not employee expenses. Now if we were contractors that would be one thing, but we are not. Oh...and D.O.T., due to the company's POOR safety rating, has forbidden the use of pre-pass! Yet...we are still charged each and every week!!!
In a nut shell, my family has faced eviction a few times, has had to go to food banks, is always wondering what the next week will bring, has been having marital issues, and has had daddy away for several weeks at a time...but without much to show for it, except on a few occasions where its a decent week.
Ever since the founder or owner passed away, the ones who have taken the reigns have run this company into the ground! They are the most greedy sob's I've ever heard of. Oh, and Don't believe those cool looking recruiting ads you see in the trucking publications...you know "Roll with the Black and the White!" They are holding orientation most weeks, due to the fact the company wants bodies in the trucks, regardless of whether they have the freight or not. That's right...new drivers each week means sharing your miles. Instead of 2500-3000 miles...about 1200-2000 each. LOW pay, regardless of years of experience.
RUN RUN as fast as you can...work for Western Express and your ass will be in the frying pan!!!
are u sure your not talking about EQUITY transportation?
anonymous

Lansing, MI

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#20
Sep 6, 2013
 
Are you sure your not talking about equity transportation? Thats a big stay away co.

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