Getting a Job at UPS

Getting a Job at UPS

There are 539 comments on the Associated Content story from Oct 13, 2006, titled Getting a Job at UPS. In it, Associated Content reports that:

The United Parcel Service, or UPS, is a great place to work. It could be tough to get a job at UPS, though, but once you're in, you've got it made until you retire, with a great health plan, stock purchasing ...

Join the discussion below, or Read more at Associated Content.

Deez EnYouTees

Salt Lake City, UT

#29 Dec 19, 2006
UPS is without a doubt the worst company that I have ever worked for in my life. UPS isnt looking for employees, they are looking for mindless drones. Their union driven work atmosphere fosters an environment of laziness and extreme politics. It's amazing to see first hand the ignorant mindset of the average "UPS'er" who thanks his lucky stars that he's a part of a union, not realizing that it's the union that creates many of the ridiculous and outdated policies which directly impact every job in a negative way. It's akin to tipping the hooker that just gave you AIDS. Unions performed a valid function in your grandpa's era, but they are no longer needed. Combine that with UPS' inane work procedures and you have yourself a HELLHOLE. Thankfully I just left UPS and their half-dead work force; graduation beckons in less than two years.
Seth G

United States

#30 Dec 20, 2006
I started off working for UPS 3 years ago as a Union Employee. Over the last 3 years, UPS has paid towards my college to allowing me to work towards my degree in Human Resources Management. I now am a hiring supervisor in Human Resources. I normally hire for the positions that "Deez EnYouTees" most likely worked as, and what I started as, a package handler. I hire for these positions, because the job has to be done, but at the same time I hire knowing that we are a company that promotes internally. I hope everyone working or looking to work for UPS looks at it from that same perspective. You do start at a job that may not take a ton of smarts, but everyone has the opportunity to move up into many incredible positions.
Anyone that calls the UPS driver "Lazy" obviously does not understand what they do. The UPS driver is one of the hardest working individuals in the workforce. Everyday they are combining Customer Service, with time management, troubleshooting, business development, Safety, and a ton of things that I have not even mentioned.
The fact that this workforce is a union workforce definitely can make my job in management difficult at times. I respect the fact that the union is there ensuring that employees have a respectable compensation package, making sure they are being treated fairly, and a lot of other things. I definitely realize that the Union can also accomodate alot of lazy employees, as it definitely does. This is for sure a negative aspect.
UPS is a company that can give anyone opportunity. I would encourage anyone that would label UPS as a "dead work force" to take some more time to look into the amazing things that UPS has brought to the world "sychronizing the world of global commerce".
I respect the company that I work for, and I hope to continue working for. I take pride in the fact that we give more back to the community than almost any other company out there. I respect the fact that we are an American founded company that was founded in Seattle Washington in 1907. Not everyone is a fit for UPS, I guarantee that someone could find a lot easier job to work.
Another thing that I respect is how UPS has managed to take a Union workforce with rising wage expenses, benefits expenses, etc., and continued to be the most dominant shipping company in the world.
So again, I encourage everyone to look into the benefits UPS can offer, pay they can offer, and opportunities they can offer. What can Brown do For You?
Deez EnYouTees

Salt Lake City, UT

#31 Dec 20, 2006
Interesting perspective and I appreciate your comments. I must admit that there are aspects of UPS that I admire as well. In my situation I found that the negatives of the job that I was performing far outweighed the positives.

In order to achieve success, in any field, requires hard work and perseverance. It doesn’t matter whether you lift boxes for a living or are a trial lawyer. My main point, which I might not have portrayed as concisely as I wanted to in my original post goes far beyond finding "a lot easier job to work". It has to do with the repressive atmosphere that exists at UPS. I found it to be too frustrating working at a place that in essence had no control over its own workforce. This was due to the fact that the Union at UPS holds too much power. UPS supervisors' hands are tied as far as taking action against lazy employees. While I found this to be a point of contention amongst supervisors I also found that a good number of sups found it just as easy to keep their mouths shut and continue with the status quo. Very frustrating.

Anyway, I'm glad to be gone, and wouldn’t recommend this job to anyone interested in working in an innovative free market style atmosphere. If you’re looking for a job that rewards "time at job" rather than "work performed", then UPS might just be a good fit.
Deez EnYouTees

Salt Lake City, UT

#32 Dec 21, 2006
BTW, I said "half-dead work force", not "dead work force" as you had quoted me as saying. The half dead portion consists of the lazy employees your union protects, by your own admission.
they dont care

AOL

#33 Jan 6, 2007
AFTER A 35 YEAR CAREER AT UPS I CAN ASSURE YOU THAT THERE ARE NO EASY JOBS OR LAZY WORKERS. ARBITRATERS TYPICALLY SETTLE "FIRED EMPLOYEES" ATTEMPT TO WIN THEIR EMPLOYMENT BACK AFTER COMPANY ATTEMPTS TO STALL AND STARVE THE "FIRED WORKER". THE SPEED AND ABILITY OF JUST THE AVERAGE TEAMSTER AT UPS IS LIKE BASIC TRAINING IN THE MARINE CORPS DURING WWII. MANAGEMENT MAKES STUPID DECISIONS AND THEN BLAMES THE DRIVER FOR FAILURE TO COMPLETE THE JOB. THANK GOD THERE IS A UNION TO PROTECT THE WORKERS OR NO ONE WOULD WORK THERE!!!! HOW WOULD YOU FEEL IF YOU WERE CURSED AT DAILY WITH THE KNOWLEDGE YOU WERE PUTTING IN A 12 HR DAY IN 95 DEGREE HEAT WITH NO A/C OR 5 DEGREE DAYS WITH NO HEAT. MOST DRIVERS SKIP MOST OF THEIR LUNCH TO KEEP THE MONKEY OF THEIR BACK. THE FMLA WAS THE ONLY SALVATION AS UPS FIRED THOUSANDS OVER THE YEARS IF YOU GOT SICK!!! TEAMSTERS ARE TOO BUSY WITH INFIGHTING TO ACTUALLY BE PROACTIVE FOR THE MEMBER.
they dont care

AOL

#34 Jan 6, 2007
DRIVERS HAVE TO WORK TIL AGE 57 NOW IN ORDER TO RETIRE. I WOULD LIKE TO SEE HOW MANY MANAGEMENT PERSONEL COULD HANDLE A 150 LB PACKAGE. ESPECIALLY UP 3 FLIGHTS OF STAIRS. HIGHEST INJURY RATE IN THE INDUSTRY AND THEN ATTEMPT TO THREATEN THE EMPLOYEE FOR GETTING INJURED. PROMOTION FROM WITHIN TRULY MEANS BROWN NOSING OR PAYOLLA TO THE BOSS. UPS WILL DIE FROM ITS MACHIAVELLIAN MEANS. WHEN THEY WAKE UP AND ENTER THE 21ST CENTURY THEY MAY HAVE HAPPY EMPLOYEES BUT AS LONG AS THE MANAGERS OWN THE COMPANY,THE WORKERS WILL SUFFER. PART TIME WAGES FOR FULL TIME WORK CAUSED 1 STRIKE. THE NEXT WILL BE TO LOWER THE RETIREMENT AGE. BACKS, KNEES, ANKLES, SHOULDERS CAN ONLY DO SO MUCH...AND THE FUMES FROM THE ANTIQUATED TRUCKS CAN KILL EVEN THE TOUGHEST OVER TIME. COME UP THE YEARS UPS, EVEN DALE JARRETT WON'T DRIVE THE TRUCK FOR A REASON!!!!!
ELT

Montgomery, AL

#35 Jan 9, 2007
Anyone know how much a customer service manager makes to start or an operational supervisor?
Burnt out

Victorville, CA

#36 Jan 11, 2007
i have been at UPS for 11 years. Started driving 6 years ago. I feel used up. I have put in excess of 50 hrs per week since i have been driving. I have a few weeks over 60hrs. Yes its against DOT but im working as directed. Its no uncommon to do a 10.5 hrs route that pays 8 hrs on paper be 2 hrs in the hole then get sent back out to help someone that cant even do the job. 8am-10pm isnt my idea of the American dream. Well after 11 years of that my knee's blown back is out and now i am a repeat injury offender and they are trying to can me.

Well i know i will never go hungry...just order Omaha Steaks. We are required to leave them at your do no questions asked.

GG UPS
Pat

Champlin, MN

#37 Jan 13, 2007
ups could be a great place to work. as an ex-supervisor, I planned on retiring there. until I realized that ups was not as loyal to their employees as they proclaim. yes-the pay and benefits were good. but ups expected management to be like robots. sell the latest flavor of the month-whatever it was. beat the crap out of your employees-even the good ones. work 70 hour weeks and weekends if they say. take your vacations and personal days when they say. From 1999 til about 2004 UPS Minnesota fired at least 20-30 fulltime management people, mostly because of petty things-things most managers did but didn't get caught. There is such amazing pressure to produce and unrealistic expectations that when a manager takes 1 short cut-he's gone. Did the company promote that many bad people? Shame on UPS. Those firings were just notches on the District Manager's wall. Their belief is that every teamster is screwing the company. Produce their ludicrous numbers, or you're a piece of crap. They do not value people. I wish the teamsters could hear how staff managers at UPS talk about them behind closed doors. You can give every ounce of your being to that company-you can make it your whole way of life-they will dump you in a heartbeat. Anyone who works there-NEVER believe you're safe. Watch your back. Trust noone. Keep your personal life away from there. There are other companies out there who pay well and truly do value people.
Pat

Champlin, MN

#38 Jan 13, 2007
That's your first problem. You separate mgmt and the union. One reason most people got promoted was because they were the best workers. I was a preload and driver sup for years and on any given day, week, month or year could smoke any one of my employees. Now that we've both puffed our chest, let me get to the point. Most front line mgmt at UPS are good people. They are prostituted to a good pay check and are out there executing marching orders that trickle down from corporate. It's the corporate culture-it's bloody I know. The best advice I can give to anyone who works there is cover your ass. If you're sick, stay home, if you're injured report it, if your kid's sick, take him to the doctor. They may not like it, but tough. The company is not more important that your own well being or your family's. If you don't cover your butt, they will play dumb in the future and act like they never did anything wrong. I'm fighting that battle right now. I have severe carpal tunnel even as a supervisor. I sorted my tail off because we never had enough help. I didn't report it trying to be a good partner. Guess what-now they're trying to stick it up my butt. Watch yourself..
they dont care wrote:
DRIVERS HAVE TO WORK TIL AGE 57 NOW IN ORDER TO RETIRE. I WOULD LIKE TO SEE HOW MANY MANAGEMENT PERSONEL COULD HANDLE A 150 LB PACKAGE. ESPECIALLY UP 3 FLIGHTS OF STAIRS. HIGHEST INJURY RATE IN THE INDUSTRY AND THEN ATTEMPT TO THREATEN THE EMPLOYEE FOR GETTING INJURED. PROMOTION FROM WITHIN TRULY MEANS BROWN NOSING OR PAYOLLA TO THE BOSS. UPS WILL DIE FROM ITS MACHIAVELLIAN MEANS. WHEN THEY WAKE UP AND ENTER THE 21ST CENTURY THEY MAY HAVE HAPPY EMPLOYEES BUT AS LONG AS THE MANAGERS OWN THE COMPANY,THE WORKERS WILL SUFFER. PART TIME WAGES FOR FULL TIME WORK CAUSED 1 STRIKE. THE NEXT WILL BE TO LOWER THE RETIREMENT AGE. BACKS, KNEES, ANKLES, SHOULDERS CAN ONLY DO SO MUCH...AND THE FUMES FROM THE ANTIQUATED TRUCKS CAN KILL EVEN THE TOUGHEST OVER TIME. COME UP THE YEARS UPS, EVEN DALE JARRETT WON'T DRIVE THE TRUCK FOR A REASON!!!!!
Bob

Montgomery, AL

#39 Jan 17, 2007
You should try serving 20 plus years in the military. You get all that plus crappy pay, deployments, and eroding benefits. At least they are paying you a decent wage and have great benefits. There are a lot of companies who will treat you like crap and won't give you a reach around!
quittingUPSer

Rossiter, PA

#40 Jan 18, 2007
Seth G wrote:
UPS is a company that was founded almost 100 years ago. One of the best things about UPS is their promotion from with in policy. Everyone starts at the bottom, but before UPS would look off the street to fill a position, they will look internally. If you work for UPS, you will not be working a dead end job. There is a new contract that is going to go into place that, it will pay the UPS driver $28.05 per hour after 30 months driving. On a 40 hr work weak that is $58,ooo per year. That is before overtime. You add in the benefits, figured to be worth $50,000, you now have a position requiring no college education that could have a total compensation worth $130,ooo per year if you are working 50 hr work weeks. Sure, you will work hard. UPS has high expectations, they will push you. UPS, a great place to be.
As a 5 year employee of UPS, I have made the decision to leave the company. The tactics that management uses to step around seniority are disrespectful and shameful. I have come to realize that the people whom they want to advance move up the ladder, and those of us who they would rather see working part time for around 15,000-20,000/yr go nowhere. As an inside worker I many times over experienced people with much less seniority working over me and doing easier jobs. As a part-time driver I have experienced the same yet again, and found that there are many loopholes which they can use to keep you from getting work, and from getting anywhere within the company.
Matt

Kansas City, KS

#41 Jan 20, 2007
bill joe wrote:
ups is a great place to work.. where else can u come out of high school and gross 70 thousand a year????? and the part time benefits are great.. andit is very hard to get kicked to the curb with the teamsters union the power is in the people.. and yes it is hard work but what u expect.. u earn what u make... there are no threats at ups there are things called grievence forms u can fill out and upper mang. do not like these.. a union member has twice as much job security as your "boss".
Teamsters just protects dog #uckers like you,
pinkpantherjac

Port Carbon, PA

#42 Jan 23, 2007
My husband works for ups freight (formerly Overnite transportation co) and we were told it would get better. It sucks all the time. The management sucks and seniority is a joke. Everything is left up to "manager's discretion", which means nothing gets done about favoritism or work loads. At least we had our decent benefits.....HAD. Now we have Aetna and it sucks. I had a baby and had to pay 15% of the cost. Our deductible was 1500.00 per year and 15% of all services, etc. They claim they are trying to promote wellness. Why should we be punished for having a baby? And the dental. Don't even get me started. I recently got a dental implant which the Aetna customer service reps told me would be covered at 80%, only to be slammed with a "claim not approved, service is not covered" letter and an 1800.00 bill. Now I have two steps remaining until the tooth is complete and have no idea how to pay for it. Aetna sent me an email stating that they are just implementing the plan that ups chose and "please not that benefits given over the phone are not a guarantee of payment" and to call the number on my card if I have further questions. Are these idiots for real? Obviously they don't know crap and who are we supposed to call for accurate benefits information. God knows you can't just look in the benefits directory for an easy answer. They are so vague and usually use phrases like "unless prior authorization" or something stupid to come back later and deny payment. I hope my husband would leave ups and get another job, he has wasted 7 years at a company where things do change, but not for the better.
Pat

Champlin, MN

#43 Jan 28, 2007
pinkpantherjac wrote:
My husband works for ups freight (formerly Overnite transportation co) and we were told it would get better. It sucks all the time. The management sucks and seniority is a joke. Everything is left up to "manager's discretion", which means nothing gets done about favoritism or work loads. At least we had our decent benefits.....HAD. Now we have Aetna and it sucks. I had a baby and had to pay 15% of the cost. Our deductible was 1500.00 per year and 15% of all services, etc. They claim they are trying to promote wellness. Why should we be punished for having a baby? And the dental. Don't even get me started. I recently got a dental implant which the Aetna customer service reps told me would be covered at 80%, only to be slammed with a "claim not approved, service is not covered" letter and an 1800.00 bill. Now I have two steps remaining until the tooth is complete and have no idea how to pay for it. Aetna sent me an email stating that they are just implementing the plan that ups chose and "please not that benefits given over the phone are not a guarantee of payment" and to call the number on my card if I have further questions. Are these idiots for real? Obviously they don't know crap and who are we supposed to call for accurate benefits information. God knows you can't just look in the benefits directory for an easy answer. They are so vague and usually use phrases like "unless prior authorization" or something stupid to come back later and deny payment. I hope my husband would leave ups and get another job, he has wasted 7 years at a company where things do change, but not for the better.
Welcome to the Brown Army! They will squeeze and screw every person there in the area of benefits if they can save a dime. They will double talk you til you're dead. Do people out there realize that in 1995 UPS tried to implement self directed work teams? That was a joke. EVERYTHING UPS does is strategic and with an alterior motive to only benefit themselves. Employees were going to get to direct themselves, have their own meetings, their own PCM's, train each other-basically have a lot less of the management harassment they are notorious for. What do you think was coming down the pike in 1997? A new contract vote. Those idiots thought they could win teamsters over for a good contract vote if they gave the impression they were trying to be an employee friendly company. What a joke. AFter several months of trying to implement these "teams",UPS brass realized that they didn't have the balls to turn over control of "their" precious company to employees. They quickly called an end tothese teams and put the supervisors back in place that they had displaced when they tried these teams.I was a driver supervisor at the time in Mpls. I will never forget the first day back to work after the 1997 strike. UPS brass was determined to make the teamsters pay for having the audacity to strike. The exact words from my Division Manager about the drivers was "they are just fucking drivers!" Also people should know that in the mid 1990's there was legislation being fought for to force big companies like UPS to implement 'ergonomic standards' for labor jobs. This would have cost UPS a lot of money and created a lot of accountability that they wanted no part of. Instead they used their might and power with the government to gain a reprieve by saying they would implement CHSP. That's Comprehensive Health and Safety. All CHSP was a way to make appear, on paper, that a "safety" process was in place. Anyone there knows safety was and is a JOKE. Just another example of UPS implementing something to benefit themselves financially. CHSP is a sham. They fake their way through OSHA safety and other safety audits to give the impression they are practicing safety. As soon as those teams are gone, everyone wipes their brow, forgets about it and gets back to pounding on the employees for production. Stay tuned!
Pat

Champlin, MN

#44 Jan 28, 2007
Welcome to the Brown Army! They will squeeze and screw every person there in the area of benefits if they can save a dime. They will double talk you til you're dead. Do people out there realize that in 1995 UPS tried to implement self directed work teams? That was a joke. EVERYTHING UPS does is strategic and with an alterior motive to only benefit themselves. Employees were going to get to direct themselves, have their own meetings, their own PCM's, train each other-basically have a lot less of the management harassment they are notorious for. What do you think was coming down the pike in 1997? A new contract vote. Those idiots thought they could win teamsters over for a good contract vote if they gave the impression they were trying to be an employee friendly company. What a joke. AFter several months of trying to implement these "teams", the UPS brass realized that they didn't have the balls to turn over any control of "their" precious company to employees. They quickly called an end to implementing these teams and put the supervisors back in place that they had displaced when they tried these teams. It was business as usual. I was a driver supervisor at the time in Mpls. I will never forget the first day back to work after the 1997 strike. UPS brass was determined to make the teamsters pay for having the audacity to strike. The exact words from my Division Manager about the drivers was "they are just fucking drivers!" Also people should know that in the mid 1990's there was legislation being fought for to force big companies like UPS to implement 'ergonomic standards' for labor jobs. This would have cost UPS a lot of money and created a lot of accountability that they wanted no part of. Instead they used their might and power with the government to gain a reprieve by saying they would implement CHSP. For those unfamiliar with this, that's Comprehensive Health and Safety. All CHSP was a way to make appear, on paper, that a "safety" process was in place. Anyone there knows safety was and is a JOKE. Just another example of UPS implementing something to benefit themselves financially. CHSP is a sham. They spend a lot of time and money to fake their way through OSHA safety and other safety audits to give the impression they are practicing safety. As soon as those teams are gone, everyone wipes their brow, forgets about it and gets back to pounding on the employees for production. Stay tuned!
Seth

Minneapolis, MN

#45 Jan 31, 2007
Pat,

What are some positive aspects of your time at UPS? On the negative points, from your experience, what are some simple things that you feel that management could do to improve these problems? Appreciate any insight.
Pat

Champlin, MN

#46 Feb 6, 2007
Seth wrote:
Pat,
What are some positive aspects of your time at UPS? On the negative points, from your experience, what are some simple things that you feel that management could do to improve these problems? Appreciate any insight.
UPS is a great company. Very good with a dollar. But I think everything becomes too personal. Inside the brown walls, every operation is like its own small town. And people run small towns. Managers take personally "numbers" that are not necessarily good when they happen in their own operation. And often, sometimes out of fear of their own job, they go after the people they feel do not produce. This is what sours people. If everyone, from the top down, could just take a step back every day, and realize there will be good days and bad. The company is doing well. It always has, and is positioned to for a long time to come. Treat people with respect and compassion rather than intimidation. Tell people they do a good job. Reward people for a good job. Don't just rely on paper reports to run the business. Don't be vindictive. If someone's hurt, don't try and persuade them they are OK and not to report it properly. Don't manage under the philosophy that if 1 person is missing, the operation is doomed for the day. Give people time off occasionally. Don't force people to give to United Way against their will to make an internal quota. Relax, you only have one life-enjoy it. Appreciate what you have and don't take work so seriously that it consumes you. Work hard, but leave it there. There is a world outside the brown walls. Some of the positive aspects were a good income and benefits, a pride in being identified for a long time with the best, being a stockowner, comraderie, and giving all I had every day I came to work.
Lifes too short

Austin, TX

#47 Feb 8, 2007
Benjamin C Calcote wrote:
I would love to work with UPS
Well Benjamin, I can tell right away you're management material. Good Luck
John

Regina, Canada

#48 Feb 23, 2007
Can anyone tell me what I have to do to get on with UPS. I applyed over a year ago and no response, any secrets you can help me out with? Yhank you

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