Dollar General faces new lawsuit

A Montgomery law firm has filed a joint lawsuit in federal court, alleging that Dollar General stores intentionally misclassified its store managers as executives to avoid paying them overtime. Full Story
frazzled

AOL

#164 Jun 30, 2008
just an update....manager was fired,co-manager stepped in (word is she turned him in for stuff she was doing) she took over ALL scheduling..so everyones hours were chopped...orders are piling up in the back room due to nobody scheduled to stock it. 95% of the staff is ready to walk we have called to complain but apparently it dosnt work. We were told if we didnt clock out for a min. 30 min. break every day we would be cut to 5 hours a day. The last week of the old manager i got 40 hours...the week after he left i got 25.
Thats normal for everyone. I was about 3 weeks shy of making the requirements of being full time..the 25 hours killed it.
I am in the process of finding a new job. I dont think i can stick with DG if this "stand in" manager stays around much longer.
lucky

Prestonsburg, KY

#165 Jul 9, 2008
I worked for d g for four years the best thing about that job was the ins. I got hurt on the job and had two surgery's and I can't do the thing's I used to do so they fired me I worked freight a many a day by myself I was asst. manager the manager would take credit for a lot of thing's she didn't do because she wasn't their a lot of the time she would tell everyone she worked 80 hours a week so if you think you will
have a job with d g don't count on it.It's the worse job I've ever had.
nirvana72789

Carrollton, TX

#166 Jul 30, 2008
Rebecca wrote:
I have worked for Dollar General for almost two years. I Will graduate in March with a Associates degree in Business Management and Accounting, I have seen men move up to assistant managers with no education before me. I get my list of work done sometimes two pages, and have never missed a day I also request only my classes off. I was also told I should be demoted from a key holder back to a cashier because I am going to school. I can't work monday-thursday until 3:30 and can work all day friday-Sunday how fair is that. One of the men that stepped over me with less training time took an extendd absense though.
yeah i know what u mean. ive been working @ dg since the beginning of april and then this one guy started working after me and hes now manager after being late and being a lazy bum. ever since i got there i have been busting my ass to pick up his and another new guy's slack. and what do i get out of it? a fucked up back, achy feet w/ blisters, and some sore and badly chipped finger nails.
achstheatre

Glade Valley, NC

#167 Aug 6, 2008
I am personally glad to hear about Dollar General being sued. I worked there for a little over a year and my dad took sick, he had colon cancer which had spread and is now in his liver. when i asked for some evenings off the manager said that i didn't need time off to spend with dad and it didn't matter if he was sick or not. I was pissed and called the DM but he never returned my Voicemail and i had to quit to go with dad down to Duke for his surgery. Dollar General then turned around and cheated me 50 cents an hour on my last pay check. I would not recommend anyone or anything to work for Dollar General EVER again. Ashe County, NC
sassy

Uvalde, TX

#168 Sep 1, 2008
Instead of putting the managers down as to the cleaning and organizing of the stores, listen to the issues at hand. There is not enough payroll hours to clean, stock, rearrange, and keep someone like you happy. The goal of this company is to maintain a clean, organized store that provides a shopping experience for its customers. However, when you operate on less payroll hours than the store is open, you have to sacrifice something. I have ran a store for two years with this company and have one of cleanist stores in the district, however I have had to sacrifice my teams morale and integrity to suffice this company. On top of the new planograms, planners, holiday sets, cleaning pogs and the new paperwork regimen we have recently had a reduction in hours. If we go over the payroll even slightly we risk a write up and possible termination. We work to provide a life for our families and at what cost? Yes, we can find other jobs, but when you have very little choices because you don't speak the language required, or because the job market is minimal or even because you don't have the degree needed to find something better, than you can only take what you can find.

As for the cleanliness, although we can clean and clean, it is a constant process especially after we have to clean up after customers who have very little respect for the cleanliness themselves. The adults in the stores are at time worse than the children. They pick up an item and drop it and leave it there. They open a product and use it and expect not to have to pay for it. They allow their children to run the store as if it were a playground. They watch and help their children destroy certain areas of the store and do not clean up after them or themselves. So as for the accountability part, where is it for the customers? Help us keep it clean and maybe you can shop in a store that is uncluttered and organized. It will be a low morale store until the work ethic of Dollar General changes, but atleast you will be able to shop without running into a toy.

It's a tough company to work for and unless you have experienced it yourself, I would really reconsider your "Idea"!
nan any where but here

Kitty Hawk, NC

#169 Sep 12, 2008
Anybody here go to the bank off the clock and have their schedules changed on a daily basis I ask you is this the proper way to run a billion dollar corp?
AL DG

Dothan, AL

#170 Sep 18, 2008
DG Assistant mgr wrote:
They're gonna have another lawsuit on their hands with the decisions they are making to write up all store employees with basket size discrepancies. Not everyone with a lower basket size is stealing or sliding mdse. My store is in a small town in a low income area and you can't make people buy more than they want just because you need a bigger basket size. There is so much to say about this BS that I would need several days to write it all down. Please post and let me and everyone else know if you are having problems with getting write ups for basket size. I'm sort of taking an informal poll about how seriously each district takes basket size differences.
i work in a town that has 7 (yes 7) DGs in the one town & they are talking about building another one. i'm currently a 3rd key & honestly, have no plans on moving any higher until they stop with the list of things we are supposed to write people up for. one of my duties is to help the mgr with keeping up with the transaction log...this GIANT poster that keeps track of over/short, avg sec,# of cust, basket size, & now voids. and then they want it to be highlighted. we have a ton of paperwork as it is & now they want us to color as well. my mgr & i were looking at the log the other day & noticed that the main people who were under on basket size were the 3 of us (mgr, asst, & myself)...we run mainly backup for the cashier, so yes, we are going to have tiny baskets. i asked the manager if i could write her up since she was constantly under. She has taken it upon herself to only write the cashiers up when & if things look really fishy, like high avg sec & small basket & things that really send up major red flags...she told me that if she wrote people up the way corporate wanted her to, she wouldnt have a crew.

And having read a good number of these posts, i've come to realize that it all boils down to the quality of leadership in your district. my store has a good management crew (i wouldnt have taken keys if i couldnt work with the other managers). Our DM is a former store manager, so he knows what goes on in the stores & how the company does expect managers to be superman/woman & get things set & keep the store clean & get the truck out as soon as it comes in. He understands, so when he comes in, he's a bit more understanding than some of the DMs i've seen in the company in the past. He does hold us to a certain standard, though, & we do try to maintain that level. We drop everything we're doing at 4 so that we can work on recovery (much as i'd rather be setting a planner or throwing the stock-that's technically recovering). But our customers appreciate the clean store, & that makes them more likely to shop our store rather than the one less than 5 miles down the road.

**and as a side note, my assistant manager asked if i had heard anything about a suit against the company based on men getting paid more than women...if anyone has any information on the lawsuit, could you please let me know? pixie_trix@hotmail.com i barely make over min. wage (well, what it will be next year {2009}) & know for a fact that they've hired in a couple of guys at more than what i make...
Wondering a lot of things

Sullivan, MO

#171 Sep 19, 2008
These writeups on basket size are really irritating me. My basket size is not an issue, because as a key, I don't work the register as much. I usually don't have a problem personally. But they are picking on one of the cashiers terribly, telling him that he needs to be more assertive so as to get the basket size up. People here do not have a lot of money, and they mostly come in and get what they need, and not a lot extra. It is incredibly unfair to blame the cashiers for the fact that people are not buying as much. Blame the economy. What are we supposed to do? Threaten the customers until they fill their baskets? It's nuts.
I do have some other questions and since I've read some of the posts from warehouse workers, I am getting more of a clue of the whys of some things. I guess they have quotas to reach. That explains why we are getting tons of freight that we don't need and half of it is crushed under heavier stuff. We are going to have a ton of damages at the end of the year. Most of it comes off the truck damaged.
Then too, the carts are so heavy that we can hardly move them. I weigh 115 lbs and the assistant manager weighs less than I do, but we are expected to push these carts that have an excess of 600 lbs on them. Both of us have had on the job injuries to our backs and shoulders. I guess DG doesn't mind paying out workmens' comp. But I know that I am sick and tired of being in pain. I have come to the conclusion that the managers running the warehouses need to start being held responsible for the medical bills, since they don't mind loading those carts too heavy and so high that they won't fit through the door. I realize there's a shortage of rolltainers. So they maybe need to buy a few more rolltainers. It would probably be cheaper than the medical bills. And I know that I'm tired of laying awake at night with the pain. How many of the rest of you are experiencing the same things?
nebraska man

Lincoln, NE

#172 Sep 21, 2008
hey i know what you mean about the basket size thing shit we are located right next to a trailer park and we get little kids coming in there all the time to just buy $1 stuff what are we suppose to do look at the kids and tell them get out you are makeing my basket size small "no" i don't think so and i don't like to be getting blamed for a small basket size when i'm running the store for a day all i have is one other person there and all i do is stock and recorer all day and come up and help when the cashier needs help and the day comes up and my basket size is low well let see all i did is just help on register of course my basket is low but no it don't matter to them you are low and you are going to get wrote up for it "thats crap"
45ACP

Montgomery, AL

#173 Sep 23, 2008
nebraska man wrote:
hey i know what you mean about the basket size thing shit we are located right next to a trailer park and we get little kids coming in there all the time to just buy $1 stuff what are we suppose to do look at the kids and tell them get out you are makeing my basket size small "no" i don't think so and i don't like to be getting blamed for a small basket size when i'm running the store for a day all i have is one other person there and all i do is stock and recorer all day and come up and help when the cashier needs help and the day comes up and my basket size is low well let see all i did is just help on register of course my basket is low but no it don't matter to them you are low and you are going to get wrote up for it "thats crap"
IT'S TIME YOU PEOPLE FOUND ANOTHER THREAD......QUIT YOUR BITCHING,AND MOVE ON..IF YOU DO NOT LIKE YOUR DAMN JOB QUIT...IT'S NOT LIKE YOU MANAGERS ARE IN HIGH DEMAND..STOP COMPLAING DO A BETTER JOB
Wondering a lot of things

Sullivan, MO

#174 Sep 24, 2008
That's why it took us eight months to get a manager.
tamcon

Greenbrier, AR

#175 Sep 29, 2008
I know a store that has a new manager every month. No one stays. And I know another store that has had the same manager for years and her and her asst. and third key (especially the 3rd key) have ripped the store off so bad and on one ever realizes it even when the inventory is so bad and customers have called the hotline to report them. Thats life at DG.
tamcon

Greenbrier, AR

#176 Sep 29, 2008
Oh, one more thing, the 3rd key has so much in her basement it looks like DG in her basement. She sells things at yard sales and then customers take it back to DG for exchanges for things they really need. Quite a scheme isn't it. Maybe others will get ideas from this. Wouldn't it be funny if a whole bunch of employees decided to do the same thing.
virginia

Norfolk, VA

#177 Oct 9, 2008
I started with DG as an assistant mngr. I worked in a very high volume store for one year before being railroaded into another store as a manager. My new store was 6-7 huge trucks behind and had few staff members. I spent a whole year doing it DG's way until it about killed me... 60-80 hours a week, no air conditioning, minimal heat, and a store that had been previously rodant infested. I busted my butt to get that store in shape, can't count the days I worked open to close or the weeks I worked 7 days ... or the 30day straight stretches I pulled, With no compensation I might ad. I had an awesome crew who worked their tails off too. The hours got less and less and the work became more and more...My health was failing and i'm not an old person, I'm not afraid of hard work or long hours. At the end I was running three other stores as well as mine ,and sometimes I would work two stores in one day... at the demand of my DM ,because He had noonelse.You know you don't mind doin someone a favor if your not the only one who is expected to do the favor. I was good enough to be an asst mngr,a store mngr,I ran the Alpha program in my area from start to finish,but in the end my time,my health ,and my sanity was worth nothing to the company. I didn't get to take my last weeks vacation because there was no coverage for my store and after i left they refused to pay me my vacation (that I earned the year before) saying your vacation pay is a benefit not owed to you.What kind of crap is that.I ran a high,high volume store with 400-600 customers a day on minimal hrs and labor,I spent more time Throwing freight than I ever spent in the office. You're being held responsible for a million dollar business in every way possible,but It stinks that the company has no security or security measures in place for theft,employee safety etc... Just how much do you think you're worth to this company? My store was in a crack neighborhood,gangs etc and the employees had to close later and later (do to DG's new hours) with absoltely no safety measures in place and the company was well aware of the danger we faced. They couldn't/wouldn't spend the money even most of my crew had devoted 12-19 yrs to this company.When a company doesn't care for your health or safety ,what does that say? com'on people ! those of you who have had a good experience "hats off to you" but for the rest of us let me tell you ,we way outweight/out number you ...We had good people in the District but the people are only as good as the company behind them... Answer this question: Why is it that most DG managers end up with health problems,on disability etc... research it.. it's true. I replaced a store manager who lost her health to DG.
fred

Bristol, TN

#178 Oct 9, 2008
Wow, they just sent out a voice mail yesterday saying that no managers are to work in other stores unless it is approved by regional manager. It was a very stern warning that store managers are to work only in their own store. I usually don't work over 50 hours a week and have no problems keeping up. Matter of fact I am ahead of schedule. It gets hard at times you just have to compensate for the work ahead of you. Main problem now is all the christmas that has been sent to the stores.
susie q

Kennett, MO

#179 Oct 12, 2008
Anna wrote:
I am new to the forum having just stumbled across it and just felt the need to say, I am a cashier at a Harlan Kentucky store(0073) and I am very proud and happy with my job. I was shocked to read the things going on at other stores. I have a great manager who is very devoted to our store and I consider her a friend and we have a very close crew, but there is no doubt in my mind if she came in and caught us treating our customers like I have read on here, she would fire us on the spot.We have had countless people comment on how nice and clean our store is.We all take pride in our store and how we treat our customers.
you do know you can get fired for posting about DG on forums??
tamcon

United States

#180 Oct 14, 2008
who the heck cares????????? You can tell everything you know about DG and they must not read this forum because nothing is ever done. What a company if you can even call it that
frazzled

AOL

#181 Oct 15, 2008
just to let you know..new manager started..she is tough but gets the job done..lets folks know when they do a good job. has broke up the clic that hung out in the office and holds the leads to the same rules that stock/cashiers have to follow. even customers have noticed the difference...she had to cut some hours but has gotten rid of the nonworkers. its alot better.
tamcon

United States

#182 Oct 15, 2008
Hey frazzled, wish I knew which store you were talking about. I have yet to see any higher ups do anything about the two stores I know about. The district manager is not capable of figuring out what goes on. She is blind to what goes on in two of her stores that I know about. One can only guess what goes on in her other stores.
JAXMYNE

United States

#183 Oct 19, 2008
Rebecca wrote:
I have worked for Dollar General for almost two years. I Will graduate in March with a Associates degree in Business Management and Accounting, I have seen men move up to assistant managers with no education before me. I get my list of work done sometimes two pages, and have never missed a day I also request only my classes off. I was also told I should be demoted from a key holder back to a cashier because I am going to school. I can't work monday-thursday until 3:30 and can work all day friday-Sunday how fair is that. One of the men that stepped over me with less training time took an extendd absense though.
I am going through this same situation today, it hasn't gotten any better and they need to be stopped.

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