Mervyns stores face squeeze

Jul 23, 2008 Read more: Vallejo Times-Herald 57
Despite reports that Mervyns LLC is floundering, a spokesman for the low-end department store said Tuesday there are no plans one way or the other for the Vallejo location. Read more
Citizen

San Francisco, CA

#21 Jul 24, 2008
This is sad, Mervyn's used to have great stuff for the kids back to school clothes at reasonable prices. Now, the Vallejo store looks like it got dropped in from Compton, with crap EVERYWHERE! I couldn't believe the last time I went in there about 18 months ago. I couldn't walk through the racks because there were clothes all over the floor and the styles were horrible. I know that stores cater to their areas, but not everyone in Vallejo dresses like they are from the 'hood. I walked out and haven't been back since. If you go over the Kohl's and even Target, those stores are neat and tidy, good prices and at Christmas last year, the staff at Target practically tripped over themselves to help me find something. It could have been a sign of a worsening economy, but if that's what it takes to get store clerks to actually look at you, much less help you, I'll take it. The Mervyn's staff was surly and just didn't care what their store looked like. Sad. Pretty big drop from about 20 years ago.

Since: Mar 08

Vallejo

#22 Jul 24, 2008
I love "Mexican Macy's"!!!

“Judge Much?”

Since: Apr 08

Vallejo

#23 Jul 24, 2008
There is no doubt the store is filthy and more disorganized than my closet. I did however talk to an employee on her way out the door at what would not be a normal scheduled work shift change in retail, I was just curious. She was being sent home (early in the day, when most retail are busy straightening, and getting ready for the lunch shoppers, etc) because not enough customers were shopping. You cut staff, or try to reach crazy labor percentages and this is what you get. Management and general corporate mandates more than likely caused the downfall, they have dug a grave that they will not be able to climb out of. When you can't find something because of the condition of the store and you can't find an employee to help, my guess is you want the merchadise out the door, any way it goes. Shoplifters paradise.

Since: Mar 08

United States

#24 Jul 24, 2008
Mervyns is having a real tough time because of their over paid employees. For many years, management has agrreed to pay its employees well above the minimum wage that other clothing stores do. They offer benefits that they cannot afford, and a retirement plan that will fold under the weight of it's massive numbers of retirees. I think Mervyn's should declare bankruptcy. They can hire everyone back at a reduced rate, with little or no benefits. Management would then have the money to give themselves a heafty 42% pay raise, and who will then retire and leave the ruins once known as Mervyns in the hands of its employees and small time stockholders to deal with. This should work, right?

Since: Feb 08

Vallejo, CA

#25 Jul 24, 2008
GEE wrote:
It is certainly a sad day for Mervyn's when one has to consider it's humble beginnings in San Lorenzo and everyone shopped at this man's store to make it the success it became. It was the store to get your kids outfitted for school and it had long lines to proof it. As the chain grew and was sold it became a garbage store. I would not be surprised to open the paper one of these days and find out that the chain will no longer be around.
The Vallejo store is a disgrace, with it's merchandise offering as well as the overall looks, both inside and out.
Despite cries that we need to spruce up Sonoma Blvd. and "no Wal-Mart" here as this building will not fit our vision, nobody seems to mind that this store has not been remodeled and looks like from the 70's, if you can remember those days. To hear that there are no plans for the Vallejo store one way or the other is sad indeed.
I've often wondered why - besides the location and being in Vallejo – this of all stores has never been refaced with the new bright blue logo, it still has the pooh brown boring “Mervyns” just like that store we used to shop at in the 70’s and 80’s as you mentioned.
Vallejo Parent of 3

Vallejo, CA

#26 Jul 24, 2008
Mothman...love your sea turtle picture.

As far as Mervyns goes....it could leave town and I really wouldn't care. I do not shop there and I will not go there again. It never has what is advertised in stock...the store is a disgrace...the people are rude and unhelpful. I can't believe it is still open. I haven't found that the Concord store is much better, except it is kept cleaner.
I shop at Kohl's in town...Macys when I need something special...SunValley for all else. I think the city council should demand Mervyn's clean up their store or close it period.

Since: Feb 08

Vallejo, CA

#27 Jul 24, 2008
above wrote:
Vallejo at its best,,,,,, VALLEJO IS SAD PERIOD! What a trash hole Vallejo is and has been for the past 20 years. Drive around and take a look at there parks only a couple of them are decent. Has anyone ever drove by City Park ,, WOW what a slum,, bumbs, Drug dealers, every form of low life you can expect.
They should burn Vallejo Down and start over,,, maybe all the crap will go away, start with the Crest!
Haven’t been in the area lately have you…. While there are a few people sitting in the shade in the afternoon City Park is pretty clean and I walk through it each day with my dog. The area is far from being a slum! People are not shoot and killed on our streets.
Sarah Kirley

Pleasanton, CA

#28 Jul 24, 2008
above wrote:
Vallejo at its best,,,,,, VALLEJO IS SAD PERIOD! What a trash hole Vallejo is and has been for the past 20 years. Drive around and take a look at there parks only a couple of them are decent. Has anyone ever drove by City Park ,, WOW what a slum,, bumbs, Drug dealers, every form of low life you can expect.
They should burn Vallejo Down and start over,,, maybe all the crap will go away, start with the Crest!
That's a nice way to talk about someone's town and neighborhood. Thanks a lot. If you are not part of the solution, you are part of the problem.
GEE

Pleasanton, CA

#29 Jul 24, 2008
Moejeau wrote:
<quoted text>
I've often wondered why - besides the location and being in Vallejo – this of all stores has never been refaced with the new bright blue logo, it still has the pooh brown boring “Mervyns” just like that store we used to shop at in the 70’s and 80’s as you mentioned.
Thanks for touching on that issue. The renovation of a store is a corporate decision, and by the looks of it, it was decided that Vallejoans will shop there no matter how unappealing the building and it's contents are. NOT!

However the quality of the staff being hired and trained to a certain acceptable standard is store managements problem. The corporate buyer is responsible for the merchandise and how to present it to the public. I am not even touching on the quality of these goods.
Instead of offering customer service and cash registers by individual departments, the trend is to lump the registers together to one or two per floor. How much customer service can a well trained clerk give when there is a line waiting to be checked out? Theft, by customers and staff, is a huge problem when a store is left in disarray and chaos like the one in Vallejo.
All this lumped together makes for a nasty shopping experience. I also wonder why no other Mervyn's store in close proximity is allowed to present itself like this.

Before I am being dissed with nasty comments, I was a store trainer, customer service/loss manager, department manager, and lowly clerk for about 2 years with the whopping hourly wage of $2.75, from the 70's to mid 90's for I.Magnin, Liberty House, and Macy's.
In addition to those 20+ years, I should be able to get a degree for life experience!

Since: Feb 08

Vallejo, CA

#30 Jul 24, 2008
GEE wrote:
<quoted text>
Thanks for touching on that issue. The renovation of a store is a corporate decision, and by the looks of it, it was decided that Vallejoans will shop there no matter how unappealing the building and it's contents are. NOT!
However the quality of the staff being hired and trained to a certain acceptable standard is store managements problem. The corporate buyer is responsible for the merchandise and how to present it to the public. I am not even touching on the quality of these goods.
Instead of offering customer service and cash registers by individual departments, the trend is to lump the registers together to one or two per floor. How much customer service can a well trained clerk give when there is a line waiting to be checked out? Theft, by customers and staff, is a huge problem when a store is left in disarray and chaos like the one in Vallejo.
All this lumped together makes for a nasty shopping experience. I also wonder why no other Mervyn's store in close proximity is allowed to present itself like this.
Before I am being dissed with nasty comments, I was a store trainer, customer service/loss manager, department manager, and lowly clerk for about 2 years with the whopping hourly wage of $2.75, from the 70's to mid 90's for I.Magnin, Liberty House, and Macy's.
In addition to those 20+ years, I should be able to get a degree for life experience!
Liberty House in Oakland? My mother was the Visual Merchandiser way back and closed the store out – back in the day!
GEE

Pleasanton, CA

#31 Jul 24, 2008
Moejeau wrote:
<quoted text>
Liberty House in Oakland? My mother was the Visual Merchandiser way back and closed the store out – back in the day!
Small world indeed. No, just had contact with the buying offices in Oakland. I was in SF, Hayward, San Mateo, and Concord. A pity for the company to move back to Hawaii. Closing out the stores was very sad as we were one big family and treated each other as such.
Greetings to your Mom!

Since: Jun 08

Oakland, CA

#32 Jul 24, 2008
Native Vallejoan wrote:
I love "Mexican Macy's"!!!
Have you ever been in Macys when the announcements go out in Spanish?

We were at the mall/Macys and for the 30 minutes or so we were inside, all we heard was Spanish.

Has anyone shopped at Longs on Sonoma Blvd lately?
They have plans to close the Sonoma store soon. It just keeps getting better.

Since: Feb 08

Vallejo, CA

#33 Jul 24, 2008
GEE wrote:
<quoted text>
Small world indeed. No, just had contact with the buying offices in Oakland. I was in SF, Hayward, San Mateo, and Concord. A pity for the company to move back to Hawaii. Closing out the stores was very sad as we were one big family and treated each other as such.
Greetings to your Mom!
Does the name Jackie Webber ring a bell? Just curious....
GEE

Pleasanton, CA

#34 Jul 24, 2008
Moejeau wrote:
<quoted text>
Does the name Jackie Webber ring a bell? Just curious....
If Jackie ever worked for a longer period in Hayward I hear a faint ringing. LOL!
This Lady I have in mind had a great sense of humor, dark hair and wore those jeans really well! She worked with a super gay guy that moved on and she was on her own for some time. Wow, that was 25 years ago!...
GEE

Pleasanton, CA

#35 Jul 24, 2008
Sam Kursham wrote:
<quoted text>
Have you ever been in Macys when the announcements go out in Spanish?
We were at the mall/Macys and for the 30 minutes or so we were inside, all we heard was Spanish.
Has anyone shopped at Longs on Sonoma Blvd lately?
They have plans to close the Sonoma store soon. It just keeps getting better.
Yes, I heard the announcements also. I do not aggree with that, but that would be a different hot topic.
Also, I did not hear anything prior to the Hallmark store in the Target Center closing. Now if you want a card or trinket for whatever occasion, besides getting it at a supermarket, you have to travel to Napa or Fairfield to shop at a Hallmark.
I love the Benicia Bay Company for special things, but would prefer to shop Vallejo.
The Good Day Cafe also seems to be open again, but I have not heard if it has the same owners as before the fire. Has anyone tried them lately?

I am ashamed to say that I have never had the opportunity to shop @ Longs on Sonoma Blvd. The whole area seems just tired and neglected. An exception is the funky architecture of the Taco Bell on the corner on Redwood and Sonoma.
That whole block would make a perfect Mall, from Sereno to Redwood. But there are many who probably feel we do not need that!

Since: Jun 08

Oakland, CA

#36 Jul 24, 2008
GEE wrote:
<quoted text>
Yes, I heard the announcements also. I do not aggree with that, but that would be a different hot topic.
Also, I did not hear anything prior to the Hallmark store in the Target Center closing. Now if you want a card or trinket for whatever occasion, besides getting it at a supermarket, you have to travel to Napa or Fairfield to shop at a Hallmark.
I love the Benicia Bay Company for special things, but would prefer to shop Vallejo.
The Good Day Cafe also seems to be open again, but I have not heard if it has the same owners as before the fire. Has anyone tried them lately?
I am ashamed to say that I have never had the opportunity to shop @ Longs on Sonoma Blvd. The whole area seems just tired and neglected. An exception is the funky architecture of the Taco Bell on the corner on Redwood and Sonoma.
That whole block would make a perfect Mall, from Sereno to Redwood. But there are many who probably feel we do not need that!
the old Good Day location is owner run. The hotel owner runs it. We have not eaten there, so no reports.

Since: Feb 08

Vallejo, CA

#37 Jul 24, 2008
GEE wrote:
<quoted text>
If Jackie ever worked for a longer period in Hayward I hear a faint ringing. LOL!
This Lady I have in mind had a great sense of humor, dark hair and wore those jeans really well! She worked with a super gay guy that moved on and she was on her own for some time. Wow, that was 25 years ago!...
Could very well be the same person, she happens to be my aunt, now living in Italy...

“The Lord has truly blessed me.”

Since: Jul 08

Lafayette, California

#38 Jul 24, 2008
I saw one of my aquaintances who works at Mervyns and asked her about the news. She said that they were told it was all a lie and blown out of proportion by the media. They were told that nothing is wrong, everything is AOK...Yeah, right. By the way. Mervyns California in Pinole has a great selection with merchandise Vallejo does not have. From first hand experience.
GEE

Pleasanton, CA

#39 Jul 24, 2008
I had plenty of time today to think back and I am certain we are talking about the same person.
Most clerks took their 15 minute break before 3:00 pm, so Bea, Jackie and myself would meet @ about 3:15 and share our break time in the cafe on the third floor, have a great cup of Kona coffee, and discuss the going ons of the day, until we were paged! Sometimes our break extended far beyond the 15 minutes, especially when Wendy Kurosaki, the assistant store manager, joined us.
One always carried the store manual as well as a pad and pen around, just in case official business had to be discussed, LOL!
BTW, the visual merchandising staff were the only staff besides the dock workers that were allowed to wear jeans in those days. Much envied of course.
Should you be in contact with your aunt, please forward greetings from a member of the Liberty House Family.

“Judge Much?”

Since: Apr 08

Vallejo

#40 Jul 25, 2008
I shop at the Long's out there, fairly frequently.
Also as my Mom banks out that way and "Raley's has better meat" I ferry her that direction fairly frequently. While I prefer Kohls (very much prefer) I do go into Mervyn's and root around for things from time to time. Shopping for me is kind of like a game. Rules: It must be on sale. It has to be something I need or will need in the next season.(Since everything I own, including clothes are still in Illinois, I had to spend a more on clothes than I have in years) My 3/4 length down coat has not been real handy, nor have either pair of my snow boots. And it has to be something that I don't have to try on for fit because I, in general, don't really like shopping for clothes. I had to get duplicates for all household items, too. You know, 2 plates, 2 glasses, microwave, coffee maker..... so I have hunted through all of the stores for the best bargains on fairly decent merchandise. I would actually miss both of the stores, but hey, thats just me. I don't want to spend the gas on what is actually a hunting trip for really good bargains on things that are simply fill-ins for things I already have. Exceptions: Music, books.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Retail Discussions

Title Updated Last By Comments
News U.S. corporations pressure two states accused o... 48 min Reverend Alan 806
News eBay Names Three Executives to Key Leadership P... 23 hr Philip Cohen 3
News More than 1,000 pack Westbury school to oppose ... Sat blacksky410 2
News Corporate Greed Profile: Lowes CEO, Robert A. N... (Nov '09) Apr 15 lowes spec 108
News a Forever 21 expands plus-size, men, girls line... Apr 15 Vib_Ram 5
News Lancaster toddler drowns in backyard pool (Mar '08) Apr 15 Adjex 4
News Asheville Outlets announces 4 new stores Apr 15 paul jarvis 1
More from around the web