Colorado VA Hospital Falsified Wait Times

May 5, 2014 Full story: Free Republic 10

A Veterans Affairs hospital in Colorado falsified the wait times faced by thousands of its patients-the second VA facility to be found cooking its books in what has become a national scandal- USA Today reports: Clerks at the Department of Veterans Affairs clinic in Fort Collins were instructed last year how to falsify appointment records so it ... (more)

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Ace Judson

Denver, CO

#1 May 6, 2014
I'm a 100 percent disabled veteran. I'm supposed to be seen every six months. I've been waiting for a year to see my care provider at the Missoula , Montana clinic. My medications are up dated by the clerk at the front desk, not my care provider. I injured my shoulder back I October of 2013. I still couldn't get in to see my care provider, I ended up going to the emergency room at Marcus Daly hospital in Hamilton, Montana. I was instructed to follow up with my care provider as soon as possible. I was told when I called that I couldn't be seen until my next appointment in June. Signed by Wayne Junson.
The Mad Man

Long Beach, CA

#2 May 6, 2014
Best advise is to write to hospital director or patient advocate call. As 100% you should take priority in your health care. Call your congressman if no help. They are usually pretty good about this. Keep names, dates and response to your questions. You are entitled to proper care from your primary care doctor and this is the person who needs to take responsibility. Take action, there is no reason why you or any other veteran should wait for proper care.
Viet Nam Veteran

Chillicothe, OH

#3 May 6, 2014
No veteran should have to wait, even for a minute. Give our veterans a health care card that can be used ANYWHERE AND EVERYWHERE so they find the care they need WHEn the need it. Besides the qualtity of care will be 1000% better than the VA every thought about.
Viet Nam Veteran

Chillicothe, OH

#4 May 6, 2014
Ace Judson wrote:
My medications are up dated by the clerk at the front desk, not my care provider.
What medical school did the clerk attend? I've seen Physicians go to jail for approving Prescriptions without ever seeing the patient.
The Mad Man

Long Beach, CA

#5 May 7, 2014
Viet Nam Veteran wrote:
<quoted text>What medical school did the clerk attend? I've seen Physicians go to jail for approving Prescriptions without ever seeing the patient.
I would imagine you are not familiar with the VA system. The clerk did not write or renew the prescription. The clerk had no authorization. Obviously the doctor approved the script and gave it to the veteran. Obviously the doctor did not want to deal with this veteran.
If the doctor can write the script, the doctor can spend 15 minutes to see the veteran. That falls on the doctor. We do not know the whole story here so I would not be too sharp to judge this story. A veteran with 100% service connected disability takes priority and something doesn't seem right about the doctor not seeing this veteran. If this story is true, and the clerk wrote this script,(which I doubt), this would be investigated and the person has the right to report this. The clerk could have 'renewed' a script already on file but that should not have happened.
Viet Nam Veteran

Chillicothe, OH

#6 May 8, 2014
The Mad Man wrote:
<quoted text>
I would imagine you are not familiar with the VA system. The clerk did not write or renew the prescription. The clerk had no authorization. Obviously the doctor approved the script and gave it to the veteran. Obviously the doctor did not want to deal with this veteran.
If the doctor can write the script, the doctor can spend 15 minutes to see the veteran. That falls on the doctor. We do not know the whole story here so I would not be too sharp to judge this story. A veteran with 100% service connected disability takes priority and something doesn't seem right about the doctor not seeing this veteran. If this story is true, and the clerk wrote this script,(which I doubt), this would be investigated and the person has the right to report this. The clerk could have 'renewed' a script already on file but that should not have happened.
40+ years of dealing with the VA makes me VERY familiar with the VA "system". A "system" that has been broken for many more years than I have been around it. Please show me just one other health care system where you can go to a CLERK, without seeing any health care professional and have your prescription renewed. Issuing or renewing a prescription without being seen by a physician or other HEALTH CARE PROVIDER would be a criminal matter in every state that I am familar with. With the VA's computer system, when a prescription is renewed, it generates an automated message to a physician who simply clicks an "OK" button and the script is than filled. It's all handled electronically. I've met veterans who have not had a VA Physician review their medications with them for YEARS but have no problem having their prescriptions renewed without seeing a physician. One showed me three pill bottles spanning a three year period for the same medication that had been approved by three different physicians, two of which he had NEVER seen. I met another one who says he goes to his private physicain, obtains a script, brings it to the VA, gives it to the clerk on his "team" and comes back later that day or the next day to pick up the script with a VA Physicians name on the bottle. He says he never sees the VA physician for these scripts. True? Can't say for sure but why would he lie about that?

Give our veterans a health care card and let them find the BEST healthcare available instead of the third world medicine most endure today.
Viet Nam Veteran

Chillicothe, OH

#7 May 8, 2014
Ace Judson wrote:
I'm a 100 percent disabled veteran. I'm supposed to be seen every six months. I've been waiting for a year to see my care provider at the Missoula , Montana clinic. My medications are up dated by the clerk at the front desk, not my care provider. I injured my shoulder back I October of 2013. I still couldn't get in to see my care provider, I ended up going to the emergency room at Marcus Daly hospital in Hamilton, Montana. I was instructed to follow up with my care provider as soon as possible. I was told when I called that I couldn't be seen until my next appointment in June. Signed by Wayne Junson.
Wayne, contact your congressional representative and file a complaint. The VA should also pay for your ER visit since you were refused treatement at the VA.
Ray69-70

United States

#8 May 8, 2014
The Mad Man wrote:
<quoted text>
I would imagine you are not familiar with the VA system. The clerk did not write or renew the prescription. The clerk had no authorization. Obviously the doctor approved the script and gave it to the veteran. Obviously the doctor did not want to deal with this veteran.
If the doctor can write the script, the doctor can spend 15 minutes to see the veteran. That falls on the doctor. We do not know the whole story here so I would not be too sharp to judge this story. A veteran with 100% service connected disability takes priority and something doesn't seem right about the doctor not seeing this veteran. If this story is true, and the clerk wrote this script,(which I doubt), this would be investigated and the person has the right to report this. The clerk could have 'renewed' a script already on file but that should not have happened.
I have no idea of what You do at the VA but I'm certain You don't use Their Medical faculties. Trust Me when I say that the anger against the VA is real, Guy's like Me after all these years expect VA incompetence as a matter of course it's always been that way , but the kid's now for some reason expect honesty and integrity and openness and now they are seeing the truth and it isn't pretty . These Guys have been promised a square deal from the VA and are now shocked that they were lied to.
The Mad Man

Long Beach, CA

#9 May 8, 2014
Ray69-70 wrote:
<quoted text> I have no idea of what You do at the VA but I'm certain You don't use Their Medical faculties. Trust Me when I say that the anger against the VA is real, Guy's like Me after all these years expect VA incompetence as a matter of course it's always been that way , but the kid's now for some reason expect honesty and integrity and openness and now they are seeing the truth and it isn't pretty . These Guys have been promised a square deal from the VA and are now shocked that they were lied to.
I agree with your point but these are the veterans who need to speak up about the lack of care they receive. Yes, I do have problems at my local VA and I do speak up about it. The VA could not/would not do my back surgery many years ago so I had it done by a specialist.
My current care and pain issues were brought up to the Chief of Staff who I wrote to and he returned a call to me personally. We spoke at length about the lack of care that I received and he recommended another VA hospital which is where I am getting the treatment I need and it is working for me. It took a lot of 'grease' to squeak that wheel but speaking up helps. I spoke up, so can any other veteran, if it is done in the correct way. Thanks for your point of view.
The Mad Man

Long Beach, CA

#10 May 8, 2014
Viet Nam Veteran wrote:
<quoted text>40+ years of dealing with the VA makes me VERY familiar with the VA "system". A "system" that has been broken for many more years than I have been around it. Please show me just one other health care system where you can go to a CLERK, without seeing any health care professional and have your prescription renewed. Issuing or renewing a prescription without being seen by a physician or other HEALTH CARE PROVIDER would be a criminal matter in every state that I am familar with. With the VA's computer system, when a prescription is renewed, it generates an automated message to a physician who simply clicks an "OK" button and the script is than filled. It's all handled electronically. I've met veterans who have not had a VA Physician review their medications with them for YEARS but have no problem having their prescriptions renewed without seeing a physician. One showed me three pill bottles spanning a three year period for the same medication that had been approved by three different physicians, two of which he had NEVER seen. I met another one who says he goes to his private physicain, obtains a script, brings it to the VA, gives it to the clerk on his "team" and comes back later that day or the next day to pick up the script with a VA Physicians name on the bottle. He says he never sees the VA physician for these scripts. True? Can't say for sure but why would he lie about that?
Give our veterans a health care card and let them find the BEST healthcare available instead of the third world medicine most endure today.
I don't know the whole story here and I am not sure I can answer but I give the best advise I know how (after working there for many years). Giving out a script is WRONG and this should be reported BUT WILL IT? Yes there are doctors who don't do the right thing but they need to be trained like the rest. It takes US to do it. Too many pills from different doctors lead to more health issues with mixing the medications and doctors SHOULD be aware of that but it also takes the patient to point this out and do their own research. It takes two to tango and that is how to keep the system working but not everyone speaks up and this is how it all happens. Wrong YES. I have been to private doctors who just refill pills and that is not treatment. So I move on to a doctor that will treat me and not with drugs. A diagnosis to start and then I do my research about my health issues and learn a little more about what can be done. So far I have two doctors at the VA healthcare system I am happy with. Lucky I guess.

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