Prioritizing Requests
ProdMan

Keyport, NJ

#1 Mar 2, 2010
Just curious when prioritizing requests for development, how much weight would you place on difficulty for development to implement vs. customer service and sales impact?
Passionate PM

Trichy, India

#2 Jun 19, 2010
I believe the effort (i.e. difficulty) for development is huge when compared to getting the customer service and sales teams up to speed with the new product training!

Thoughts?...

Since: Feb 15

Prahran, Australia

#3 Feb 27, 2015
Check out this prioritisation tool we got from Parcus Group - very useful..

It considers your project in 3 categories:
1. Strategic alignment
2. Return on investment (ROI) and
3. Ability to execute

That the first level and in each of the sub levels you would go in more detail with up to additional 4-5 criteria in each category.

I can not post a picture of it here but you can see more at:
http://parcusgroup.com/product-management-pla...
BFG001

Malvern East, Australia

#4 Mar 1, 2015
ProdMan wrote:
Just curious when prioritizing requests for development, how much weight would you place on difficulty for development to implement vs. customer service and sales impact?
As a rule, we apply an equal weighing to implementation ability as per service/sales impact, but ALSO FINANCIAL VIABILITY...

An idea is not worth a grain of salt if the organisation is unable to execute. In fact in many ways ability execute/implement is central - as it often has a direct impact on customer experience - and ultimately sales/financial performance.

Ian Flego
parcusgroup.com

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