Is it worth to outsource contact center?

Is it worth to outsource contact center?

Posted in the Outsourcing Forum

Since: May 14

Delhi, India

#1 May 14, 2014
A customer contact centre is perhaps the most important part of any business. A satisfied customer means free word of mouth publicity of your business. Be it offline or online, the businesses should have potential to convert visitors or enquiries into real customers.
For small growing businesses, however, investing in a customer contact centre proves to be expensive. For small online businesses, they can try to outsource contact centre, reduce their expenses and at the same time, see their business flourish within no time.

I personally think, small businesses will benefit from an outsourced contact centre and they can start with outsourcing their online visitor/customer support to see the results.

Appreciate other's opinions and comments on this.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Outsourcing Discussions

Title Updated Last By Comments
Online Maths for Overseas students by Tutors f... (May '06) Aug 18 Joyce 209
News Trump's economic advisory group clashes with po... Aug 8 WasteWater 45
News Hillary Clinton plans economic speech in Detroit Aug 7 Blink 2
News Jerry Sandusky and the mind of a pedophile. (Sep '12) Jul 26 Geezer Disease 15
News Elites can Afford to Support Looser Immigration... May '16 Dee Dee Dee 2
News American Workers Matter: A Chicago Wake and Wak... Apr '16 acajudi 2
News Buying American-made goods, for some it's more ... (Jul '08) Apr '16 BigNosePeterRabbit 7
More from around the web