Lowe's in Trouble

Lowe's in Trouble

There are 315 comments on the CNN story from Feb 13, 2012, titled Lowe's in Trouble. In it, CNN reports that:

Lowe's Companies Inc. is offering certain corporate office staff in Mooresville and Wilkesboro a lump sum severance payment and other benefits to end their employment with the company through a "voluntary separation program" . "The majority of employees in Wilkesboro and Mooresville are eligible.

Join the discussion below, or Read more at CNN.

Niblocks Time Machine

West Mifflin, PA

#294 Oct 27, 2012
Sign up now for a MYBLOWESCARD and get a sneak peak at all the shit we had on Black Friday three years ago! Hurry!
Sewol

Kingston, PA

#295 Oct 28, 2012
zal front load wrote:
its easy to understand why we all missed Sewol's point...it was severely buried under all his self aggrandizement. There's no doubt that he is very very good...just ask him. I'm glad that you were brought on board at the max rate, all kidding aside i'm certain you're worth it. But keep in mind that those who were hired before were typically paid less per hour due to the concept that commissions & spiffs will take your compensation to a proper level. I imagine its common to have a disconnect when one has not had anything taken away. Some do not have the luxury of being hired now at some high rate. There is one other question that your situation brings up. If you are so extremely talented sales wise why would you take a position with such limitations income wise? Its not like Lowes pays $40/hr.
Thanks Zal, your opening my eyes a little bit here. No, I don't really have a total understanding of the whole situation at Lowes. I avoid all the negative stuff. Thanks for the compliment, "self aggrandizement" is very important in self motivation, and every salesman should feel he or she is "very, very good" at what they sell, it is a good tool in salesmanship. I am no different in my sales capability as my co-workers.
The difference is in the mental attitude or "self aggrandizement"(which is a positive attitude) as you call it. I know it works better than "I'm a poor victim, Lowes took my spiffs away" (which is a negative attitude). Yes you missed the point, my statement is to bring out the point that I am self gloating, grandstanding, patting myself on the back, whatever you want to call it, its "motivation" that's whats separates me from the rest. That's a need to be a Great Salesperson!
To answer your question...."If you are so extremely talented sales wise why would you take a position with such limitations income wise? Its not like Lowes pays $40/hr"
Answer: Because......this is the best I could do right now, I am a man with a family.
Assraped Alvarez

Euless, TX

#296 Oct 28, 2012
Lowes sales specialists are not real professional sales people. Real professionals would be selling something difficult to sell that they could make real money on. Only specialists take specialists seriously. Specialists are the equivalent of full time associates at Walmart.
captain_morgan02

Matthews, NC

#297 Oct 28, 2012
Assraped Alvarez wrote:
Lowes sales specialists are not real professional sales people. Real professionals would be selling something difficult to sell that they could make real money on. Only specialists take specialists seriously. Specialists are the equivalent of full time associates at Walmart.
I agree that more often than not what Lowes has hired as a specialist is not a sales person. On the other hand I know a lot of them are and would do well selling anything the put their mind to. Unfortunately they won't have them very long with the current structure. Also what they had were a lot of people who only enjoyed the extra money. Everyone of them may as well have been fired the day they took commissions away. Lowes needs to put a focus on finding people who love to sell. They are out there, I'm one of them but I took my department manager job because they screwed my finances up with the commission drop. If they wanted a chance to keep the good ones they should have given all of them a real meaningful raise on top of the allowance.
Smarter than you

Mooresville, NC

#298 Feb 7, 2013
When I leave I will not shop at Lowes. Why should I feel pro ledge to work where they take from me to give to an over paid bean counter. He obviously knows little to nothing about retail. He hires people and sticks them in corporate and they have never been on the front lines. Personally I would never follow a colander who has never faced real cbat!

Since: Dec 12

Location hidden

#299 Feb 7, 2013
Smarter than you wrote:
When I leave I will not shop at Lowes. Why should I feel pro ledge to work where they take from me to give to an over paid bean counter. He obviously knows little to nothing about retail. He hires people and sticks them in corporate and they have never been on the front lines. Personally I would never follow a colander who has never faced real cbat!
Lots of people at corporate have worked in the stores.

“Harper Valley Mom”

Since: Feb 13

Location hidden

#300 Feb 7, 2013
wonder which 1%?
nedm

Pembroke, MA

#301 Feb 8, 2013
Although some at corporate probably worked within the stores they still seem pretty detached. Like the time where an employee was told to use a ms office file and yet NON of the computers have ms office in the stores (except for hr).

After awhile it becomes evident that there's some serious miscommunications not so much of store operations relative to retail in general but being totally sheltered and oblivious to the local areas where they operate.

In the nine years that my old store has operated there's been only two lowes cares community service projects..that's it. Considering all the police attention, contribution towards traffic and ignorance of local and state laws it would only make sense to try to improve their image.

When store have to be reminded of laws YEARS after being open that means the talent they have just isn't as bright and can cost them in the long run.
Unhappy

Fredericksburg, VA

#302 Feb 8, 2013
Captain_Morgan02 wrote:
<quoted text>
Dude I'm a flooring specialist now and have been an appliance specialist in the past. It's a big deal to take away someones pay regardless of how it comes to them. If you didn't lose any pay then nobody expects you to be mad about it but try to show a little empathy for us guys who are just trying to maintain a good living for our families. Having worked both I will say they present their own challenges and if your doin either of them right then its not as easy as everyone who hasn't done it thinks. The truly talented sales people will land somewhere else because there is a demand for people who can extract dollars from the ever more tight fisted consumer. And how can you say that the people who get called on to close the big sales that push the store over the finish line for budget week after week are being over compensated? What great sales have you made lately?
Have a little empathy for the peons CSA's too. We are lso trying to support a family as well!
Unhappy

Fredericksburg, VA

#303 Feb 8, 2013
Diggins wrote:
<quoted text>
Well his/her job was on the line if they didn't perform and hit their goals. All the little CSA's had to do was show up on time, walk around like zombies and keep the shelves stocked like mindless drones. If they had any personal skills and could , they would eventually be specialists.
Is is really that hard for little minds to grasp? Yes...
Retards...and Lowe's will have many more of them in the near future.
In my store csa's do more and know more than specialits. All the specialits do is come in, look pretty and sell. Csa's SEll too. and do reports. and stock shelves. And put away freight. And do IRP's. And run registers. And cover other departments. And get carts. Oh, but we aren't important, right? hey let's get rid of CSA's and let the specialists do it all.

Since: Oct 11

Location hidden

#304 Feb 9, 2013
Unhappy wrote:
<quoted text> In my store csa's do more and know more than specialits. All the specialits do is come in, look pretty and sell. Csa's SEll too. and do reports. and stock shelves. And put away freight. And do IRP's. And run registers. And cover other departments. And get carts. Oh, but we aren't important, right? hey let's get rid of CSA's and let the specialists do it all.
i have those skills but don't want to be any higher than a CSA-Specialists and above are going to be under the microscope-sell EPPs, quotas, etc. In our region the Market Manager said there will be no excuses for missing EPP goals-if you do, you will be out of a job. The heat is about to be turned up in the kitchen.

Every person is important for the success of Lowes.

Since: Dec 12

Location hidden

#305 Feb 9, 2013
Unhappy wrote:
<quoted text> Have a little empathy for the peons CSA's too. We are lso trying to support a family as well!
Apply for a different job.

Since: Oct 11

Location hidden

#306 Feb 9, 2013
CedricC wrote:
<quoted text>
Apply for a different job.
Do you know how many people would if more jobs were available? Many are at Lowes for a 2nd job or A job.
Unhappy

Fredericksburg, VA

#307 Feb 9, 2013
CedricC wrote:
<quoted text>
Apply for a different job.
I've been trying.
FIVE STAR

Cincinnati, OH

#308 Feb 10, 2013
I find it interesting all over this site that most people are quick to criticize specialists 24/7.Ive been an appliance specialist many years with lowes.I have never backed off one minute from selling everything that isnt chained down,regardless if I get a spiff or not.Call me what you want,criticize me all you want,I really could care less.Each day I know what I gotta do to be succesful,and oh by the way I have acquired a nice load of Lowes stock.People dont understand,specialty sales make or break our business,let me repeat,specialty sales make or break our business,let me repeat specialty sales make or break our business,and it also provides paychecks throughout the building.Its amazing to read these posts on here.Take each day and think of ways you can be successful and help the company be successful too.We all win,trust me.

Since: Feb 13

Location hidden

#309 Feb 10, 2013
FIVE STAR wrote:
I find it interesting all over this site that most people are quick to criticize specialists 24/7.Ive been an appliance specialist many years with lowes.I have never backed off one minute from selling everything that isnt chained down,regardless if I get a spiff or not.Call me what you want,criticize me all you want,I really could care less.Each day I know what I gotta do to be succesful,and oh by the way I have acquired a nice load of Lowes stock.People dont understand,specialty sales make or break our business,let me repeat,specialty sales make or break our business,let me repeat specialty sales make or break our business,and it also provides paychecks throughout the building.Its amazing to read these posts on here.Take each day and think of ways you can be successful and help the company be successful too.We all win,trust me.
if you think that sos sales make or break lowes your talking out of your ass and dont know wtf your talking about
partofthesolutio n

Medford, NJ

#310 Feb 10, 2013
2ManyLosersHere wrote:
<quoted text>
if you think that sos sales make or break lowes your talking out of your ass and dont know wtf your talking about
If you don't think that the business is shifting towards "do it for me," then you're the one out of touch. While a lot of people can't currently afford the projects they'd like to have done, they need someone to do it. Smaller contractors have lost their businesses unfortunately, so who's left to do these projects? The clientele is getting younger, and are leery to attempt these things themselves.
Specialty sales accounted for over 100% of our store's gain over last years sales, which was almost 6%. 3 of 3 means more now than ever. And with so much merchandise going to soe or wex, plus online sales direct delivered to customers, how is special order not a huge part of Lowes future?

Since: Feb 13

Location hidden

#311 Feb 10, 2013
partofthesolution wrote:
<quoted text>
If you don't think that the business is shifting towards "do it for me," then you're the one out of touch. While a lot of people can't currently afford the projects they'd like to have done, they need someone to do it. Smaller contractors have lost their businesses unfortunately, so who's left to do these projects? The clientele is getting younger, and are leery to attempt these things themselves.
Specialty sales accounted for over 100% of our store's gain over last years sales, which was almost 6%. 3 of 3 means more now than ever. And with so much merchandise going to soe or wex, plus online sales direct delivered to customers, how is special order not a huge part of Lowes future?
altho sos is only one of the "big 3" specialty sales represent only a fraction of the overall sales for lowes stores and the loss or decline of sos sales is NOT going to make or break a billion dollar co. one way or the other. get real.

Since: Oct 11

Location hidden

#312 Feb 10, 2013
everyone is important to the success of Lowes. CSA's sell as well. I cannot sell appliances like the appliance specialists because I do not have the technical knowledge-I could learn it if need be. They cannot do what I do-they probably do not know how to rekey locks, cut blinds, thread pipe etc. I cannot sell complex plumbing or electrical projects because I don't know those trades. I do have a problem with Lowes promoting people into plumbing and electrical pro positions who have very little knowledge about those trades.
FIVE STAR

Cincinnati, OH

#313 Feb 10, 2013
Pedro Rodriquez wrote:
everyone is important to the success of Lowes. CSA's sell as well. I cannot sell appliances like the appliance specialists because I do not have the technical knowledge-I could learn it if need be. They cannot do what I do-they probably do not know how to rekey locks, cut blinds, thread pipe etc. I cannot sell complex plumbing or electrical projects because I don't know those trades. I do have a problem with Lowes promoting people into plumbing and electrical pro positions who have very little knowledge about those trades.
agree sir completely

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Household Products Discussions

Title Updated Last By Comments
News Lawsuits claims Aarons providing bed bug-infest... (Mar '12) Feb 4 Treeman 107
News Can Medicine Boost Female Sex Drive? (Apr '07) Jan 31 Catheryn 18
News Q1 2016 EPS Estimates for McKesson Co. (MCK) De... Jan 30 Syntax Error 1
News Lowe's Opens First Stores in Mexico (Feb '10) Jan 21 Sanchez 3
News Park National Acquires $636,000 in Snap-on Inco... Jan 10 Challenger Lifts ... 1
News Snap-on Incorporated (SNA) Upgraded to Hold at ... Jan 10 Challenger Lifts ... 1
News Snap-on Incorporated (SNA) Lifted to Strong-Buy... Jan 10 Challenger Lifts ... 1
More from around the web