Home Depot, North Carolina in big box...

Apr 8, 2011 | Posted by: roboblogger | Full story: Triangle Business Journal

The Home Depot says it should not have to pay sales taxes on bad consumer debt and wants the state to refund $3.7 million the Atlanta retailer says it fronted for customers who ultimately didn't pay off their store-issued credit card bills.

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REALITY IS REALITY

Chandler, AZ

#1 Apr 8, 2011
here is your real customer service by the home depot .. look home depot wants the consumer to get credit so they can sit in meetings and tell associates with charts how much a customer will spend with a credit card go as far as to set goal and threaten and terminate employees who dont open credit cards ,, citi corp is in a lot of trouble and did unethical things with these cards that poor customers opened at the home depot most managers got complaints on these things and homedepot managers said oh we will extend this promo out for you oh we will take care of the intrest oh we will well they didnt and the credit card citi corp cant control what depot managers promised the customer in store ,,, depots owns this debt take it for the customer home depot you make all these promises and you provide such great customer service and your customer is the only concern then pay it and stop making promises to customers you cant do through a card you dont own and pay the damn bill for the customer .....
Bleedin Orange

Tucson, AZ

#2 Apr 10, 2011
Home Depot wants to f--k everyone in their wallet/bank accounts and doesn't want to claim responsibility for opening themselves up to losing their asses over some defaulted credit cards they pushed
REALITY IS REALITY

Chandler, AZ

#3 Apr 10, 2011
Bleedin Orange do you work in the store ? do you know where specail service desk is have you ever worked it ? do you know how to process a credit card application ? log into system at s/o desk ? your right home depot does not need to pay for eveything or people not paying there cards off in time . but there is one problem and if you know special orders you would know installs dont get completed in time , merchandise is delayed , customer check out with 197.00 in merchadise and are promised they will still be included in the 12 month no payments no intrest , managers go to special order desk and promise they will extend the 12 month no no out for them well it doesnt work that way citi cards owns the credit card home depot can not make promises like this to customers but they do , now if a manager actually does follow through and call the credit card company to extend the program your store p-n-l profit and loss is charged for the full intrest of the balance on the card anoter words your store eats it instead of the credit card citi corp , how do you now tell who is who on these empty promises ? you cant and its not fair to the customer who was made these promises and then get stuck with the intrest when sdomewhere along the line there job was not installed completly , there product didnt come in on time . home depot wanted to offer credit cards this is the price you pay for offering a a credit card ,B for offering 12 month no no ,C for not training your associates , managers how to properly deal with credit card issues . the main concern has always been open credit cards and you will obtain more buisness you got the buisness now del with the consquences of the greed and broken process and promises. you being a home depot associate your job is customer service and taking care of the customer ask yourself if you were promised a 12 monnth no no because it took your kitchen a year to finish you did not pay it off do to issues with the job , product and the manager promised we will continue the 12month no no or 6 month no no and it wasnt done would you as a customer be upset ? would you think you should pay the intrest ? i think not ask your operations manager to show the P-n-L and how the whole credit mishaps can potentially cost your P-N-L witch is your bonus your co workers bonus , your store supplies ect .. i agree home depot takes stuff back everyday they shouldnt most of that product gets full credit from the vendor so depot doesnt loose money , depot marksdown product when they dont have to but thats generating customes and good customer service so i understand where you feel depot is ripped off everyday but really the vendors are and yes the stores are but this one depot owns and need to pay it and take care of the customer .
unethical

Tucson, AZ

#4 Apr 11, 2011
hmmm i think i scared the real Bleedin Orange off by using his nickname to post his TRUE thoughts and feelings :-)
unethical

Tucson, AZ

#5 Apr 11, 2011
... and of course to also post things that are totally opposite of how he REALLY feels. the joke was on you, jackass. being the fake Bleedin Orange was fun but it got old.. for now, anyway
unethical

Tucson, AZ

#6 Apr 11, 2011
"REALITY IS REALITY", just so you know, that was me posting that, not the real Bleedin Orange corporate whore that we all know and love. he doesn't ever post anything anti-home depot.

but i still contend that HD loves to f--k its customers in their wallets as the clean aprons smile all the way to bank
Bleedin Orange

Murrieta, CA

#7 Apr 11, 2011
REALITY IS REALITY wrote:
Bleedin Orange do you work in the store ? do you know where specail service desk is have you ever worked it ? do you know how to process a credit card application ? log into system at s/o desk ? your right home depot does not need to pay for eveything or people not paying there cards off in time . but there is one problem and if you know special orders you would know installs dont get completed in time , merchandise is delayed , customer check out with 197.00 in merchadise and are promised they will still be included in the 12 month no payments no intrest , managers go to special order desk and promise they will extend the 12 month no no out for them well it doesnt work that way citi cards owns the credit card home depot can not make promises like this to customers but they do , now if a manager actually does follow through and call the credit card company to extend the program your store p-n-l profit and loss is charged for the full intrest of the balance on the card anoter words your store eats it instead of the credit card citi corp , how do you now tell who is who on these empty promises ? you cant and its not fair to the customer who was made these promises and then get stuck with the intrest when sdomewhere along the line there job was not installed completly , there product didnt come in on time . home depot wanted to offer credit cards this is the price you pay for offering a a credit card ,B for offering 12 month no no ,C for not training your associates , managers how to properly deal with credit card issues . the main concern has always been open credit cards and you will obtain more buisness you got the buisness now del with the consquences of the greed and broken process and promises. you being a home depot associate your job is customer service and taking care of the customer ask yourself if you were promised a 12 monnth no no because it took your kitchen a year to finish you did not pay it off do to issues with the job , product and the manager promised we will continue the 12month no no or 6 month no no and it wasnt done would you as a customer be upset ? would you think you should pay the intrest ? i think not ask your operations manager to show the P-n-L and how the whole credit mishaps can potentially cost your P-N-L witch is your bonus your co workers bonus , your store supplies ect .. i agree home depot takes stuff back everyday they shouldnt most of that product gets full credit from the vendor so depot doesnt loose money , depot marksdown product when they dont have to but thats generating customes and good customer service so i understand where you feel depot is ripped off everyday but really the vendors are and yes the stores are but this one depot owns and need to pay it and take care of the customer .
Ok, now you're dealing the true Bleedin Orange.
As I stated in another post, I don't buy that you were ever an Ops manager. You're obviously not competent enough. And running or working at a service desk doesn't count, lol. But if you are an 'ex-Ops manager', I can certainly see why. Your posts are so convoluted and generally make no sense whatsoever. Are you supposed to be on medication? ADHD?
no more secrets

Palatine, IL

#8 Apr 11, 2011
Bleedin Orange wrote:
<quoted text>
Ok, now you're dealing the true Bleedin Orange.
As I stated in another post, I don't buy that you were ever an Ops manager. You're obviously not competent enough. And running or working at a service desk doesn't count, lol. But if you are an 'ex-Ops manager', I can certainly see why. Your posts are so convoluted and generally make no sense whatsoever. Are you supposed to be on medication? ADHD?
---The uneducated and semi illiterate judging others competency is a scream!! You are such a homer!
Bleedin Orange

Murrieta, CA

#9 Apr 11, 2011
no more secrets wrote:
<quoted text>---The uneducated and semi illiterate judging others competency is a scream!! You are such a homer!
You're a mental midget. You are so far below most people's intellectual level.
no more secrets

Palatine, IL

#10 Apr 11, 2011
Bleedin Orange wrote:
<quoted text>
You're a mental midget. You are so far below most people's intellectual level.
----curb your venom homey---you will never be anything but a dumb uneducated homey because you can't look in the mirror and see what's missing! This post is about how wrong the credit card push is and was and how home depot now wants a tax rebate on credit it pushed. Shame on you for defending that position and shame on the DEEPHOLE!
Bleedin Orange

Murrieta, CA

#11 Apr 11, 2011
no more secrets wrote:
<quoted text>----curb your venom homey---you will never be anything but a dumb uneducated homey because you can't look in the mirror and see what's missing! This post is about how wrong the credit card push is and was and how home depot now wants a tax rebate on credit it pushed. Shame on you for defending that position and shame on the DEEPHOLE!
I wasn't defending it but I will now. Why should HD pay taxes on the sales when the card owners defaulted? It's a simple issue, no arguement needed.
no more secrets

Palatine, IL

#12 Apr 11, 2011
Bleedin Orange wrote:
<quoted text>
I wasn't defending it but I will now. Why should HD pay taxes on the sales when the card owners defaulted? It's a simple issue, no arguement needed.
-------They created the credit problem by approving marginal credit and pushing marginal customers into buying on credit. Simple issue only to a biased and simple mind!-----By the way for someone who argues so much, you should learn to spell the word argument.
Bleedin Orange

Murrieta, CA

#14 Apr 11, 2011
no more secrets wrote:
<quoted text>-------They created the credit problem by approving marginal credit and pushing marginal customers into buying on credit. Simple issue only to a biased and simple mind!-----By the way for someone who argues so much, you should learn to spell the word argument.
Do I really need to explain what a typo is to you?
Don't attempt to tie this into the mortgage loan bullshit way of doing credit loans. Banks are very tight now who they give credit to, have you been living under a rock? Probably. When you get a line of credit, you are agreeing to a contract. HD is not giving credit to high risk people. The customer defaulted, home depot didn't.
no more secrets

Palatine, IL

#15 Apr 12, 2011
Bleedin Orange wrote:
<quoted text>
Do I really need to explain what a typo is to you?
Don't attempt to tie this into the mortgage loan bullshit way of doing credit loans. Banks are very tight now who they give credit to, have you been living under a rock? Probably. When you get a line of credit, you are agreeing to a contract. HD is not giving credit to high risk people. The customer defaulted, home depot didn't.
-----HOMER listen up---the depot collected the taxes as part of the sales process----just because the customer defaulted and the depot guaranteed the sale to the credit card company, the point is they collected the taxes and must pay them to the state---the default is between the customer, the depot, and the credit card company----to think otherwise is homer convoluted thinking.
paul shykora arts

Calgary, Canada

#16 Apr 12, 2011
...HEY....dHere will ''always''' be ..secret's,here....eh....
no more secrets

Palatine, IL

#17 Apr 12, 2011
paul shykora arts wrote:
...HEY....dHere will ''always''' be ..secret's,here....eh....
---err--so right!
unethical

Tucson, AZ

#18 Apr 13, 2011
Bleedin Orange wrote:
<quoted text>
The customer defaulted, home depot didn't.
is HD not at least somewhat accountable for using psychological tactics to sway people into getting a credit card?
Bleedin Orange

Murrieta, CA

#19 Apr 14, 2011
unethical wrote:
<quoted text>
is HD not at least somewhat accountable for using psychological tactics to sway people into getting a credit card?
Yeah, we are so guilty of that. We also use voodoo dolls, pray to the sun god and harness the ghost of Jim Jones to help win them over. Get real.
no more secrets

Palatine, IL

#20 Apr 14, 2011
Bleedin Orange wrote:
<quoted text>
Yeah, we are so guilty of that. We also use voodoo dolls, pray to the sun god and harness the ghost of Jim Jones to help win them over. Get real.
------at the risk of sounding redundant----the depot collected the taxes as part of the sales process----just because the customer defaulted and the depot guaranteed the sale to the credit card company, the point is they collected the taxes and must pay them to the state---the default is between the customer, the depot, and the credit card company----------The depot had to do guarantees to the credit card company in order for them to take marginal credit and the depot seduced the customer with INTEREST FREE purchases that became HIGH interest credit if not payed off at the end of the interest free period.---no vodoo but a very unethical method of getting people to spend what they could not afford. THAT IS REAL!!!
Bleedin Orange

Murrieta, CA

#21 Apr 14, 2011
no more secrets wrote:
<quoted text>------at the risk of sounding redundant----the depot collected the taxes as part of the sales process----just because the customer defaulted and the depot guaranteed the sale to the credit card company, the point is they collected the taxes and must pay them to the state---the default is between the customer, the depot, and the credit card company----------The depot had to do guarantees to the credit card company in order for them to take marginal credit and the depot seduced the customer with INTEREST FREE purchases that became HIGH interest credit if not payed off at the end of the interest free period.---no vodoo but a very unethical method of getting people to spend what they could not afford. THAT IS REAL!!!
I'll admit that you are right, Hd collected the tax on the initial sales.

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