Lawsuits claims Aarons providing bed bug-infested furniture

There are 20 comments on the Mar 23, 2012, WSB-TV story titled Lawsuits claims Aarons providing bed bug-infested furniture. In it, WSB-TV reports that:

Channel 2 Action News has learned of complaints that Atlanta-based Aaron's, Inc.

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elovia davia

Bessemer, AL

#1 Mar 26, 2012
my husband and I previously rented furniture from aarons rental company twice the first furniture we brought with thought to be infested with fleas. it turned out to be bed bugs. so we spent it back we got treated for bed bugs.. and we were bed bug free for 3 months. we brought more furniture from aarons. and now we have them again. the manager does not want to own up to the fact that aaron has a bed bug a problem. so now I'm going to sue.

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Randy McCarthy

Newark, NJ

#2 Apr 30, 2012
I have also recently purchased furniture from Aaron's. The furniture is infested and they sent an Orkin rep out to do an inspection, the rep said he found no activity. So I had the terminex exterminator contracted through our apartment building to come out to perform another inspection. He said he wouldn't even sleep in our apartment it's so infested. Don't trust Aaron's not the Orkin reps they stand behind. I'm in a lawsuit for my life!
AaronsLuckyDogCa res

Atlanta, GA

#3 May 10, 2012
Thank you for your feedback in reference to your local Aaron's store. Please email Response@aarons.com to further discuss this matter. Thank You- Jessica
bolwin

United States

#4 Jul 2, 2012
Me and my husband bought a bedroom set we had the bed bug for the first time in my life we send it back after 3month they told us we can not take it back but they took back after going back n forth we got another set till this day we have to treat the apartment every three month cuz we don't know when it will come back although we got rite of the furniture
AaronsLuckyDogCa res

Atlanta, GA

#5 Jul 3, 2012
@Bolwin - Thank you for your feedback. If you need further assistance please email response@aarons.com. Please know that customer service is our #1 priority and we appreciate you bringing this to our attention. Please know that we do have a quality assurance procedure in place at all of our local Aaron's stores to prevent issues like these from happening. Thank You - Jessica
Bed bugs

Columbia, SC

#6 Jul 15, 2012
I just purchased a living room set from Aaron's and it has bed bugs I took pictures and videos of them becausevim going to sue their asses after looking at these other reviews I'm really pissed now..I'm calling them first thing in the morning to come and get this damn furniture...no one has done anything since 2009 !,, this company should not still be in business what the hell.....
here is a thought

United States

#7 Sep 19, 2012
I get the frustration. You are inconvienenced and you didnt ask for bugs. If the company is agreeing to take care of the issue and compensate for out of pocket expenses and such. I dont get why the 1stfrustration words are lawsuite. Unless you are the type of looking for a pay day. Bedbugs are here and are not going away until "we the people" start taking responsibility to help stop it. It is becoming an epidemic. When classrooms are being treated for this problem it goes to show that people are responsible for not taking care of the problem to begin with
Screw Aarons

Smyrna, TN

#8 Oct 5, 2012
obviously you've never had them.... and another thing when aarons says they'll take care of it and dont ...numerous times...and then just want to give you more contaminated furniture ... yeah BIG LAWSUIT....maybe you should rent from there then and you get them cause they are ridiculous to get rid of !!! So know what your talkin about!
Jennie Lavy Blythe Ca

Blythe, CA

#9 Oct 12, 2012
I got mattresses from Aarons infested with bedbugs now 6 months later still dealing with the issue.
coweta county

United States

#10 Oct 15, 2012
I just got this same issue and the store will not help me at all unless i sign a liabilty release..... i need help i have incurred medical expenses and i dont have a bed..........
Msjessica

Chatham, Canada

#11 Oct 21, 2012
I was jus wondering we're these Aaron's are that everyone is getting their stuff from ??

Since: Jun 08

Location hidden

#13 Nov 3, 2012
It could be from any one of the 2100 store across the country. I have actually seen mattress and box springs come back in the warehose from a house so filthy a dog couldn't live there and be shipped out the next day to another customer. No cleaning of any kind performed.

Aaron's policy is that it should be cleaned and inspected before it leaves the truck BUT when these Sales / General managers are put under so much pressure to lease lease lease by a lazy ass regional manager, all procedures are off the table.

That's what I saw and I quit. It was the worst job I ever had in my entire life ! PERIOD !

J Dog

United States

#14 Nov 7, 2012
I just went to aarons to rent living room suit and while in store a bed bug came out. Wow o couldn't believe it. I won't go back.
ndpendent

United States

#15 Nov 14, 2012
I rented a bedroom set from Aaron of Slidell,La
I have been to Urgent Care more than 3 times and E.R. Who is the Attorney handling this Lawsuit.
worried mom

Cincinnati, OH

#16 Dec 2, 2012
I got a living room set and my sons bed from there and found out that we had bed bugs about a month later because we could not figure out what was biting my husband. We tried to have aarons come get it and they said they couldnt take it because of the bugs. Just recently they have been harrasing us to pay them and said that if we dont pay it will be like i stole it! I need help getting out of this because im not paying for something i tried to give back because of their bugs! Help please!
disgusted with Aarons

United States

#18 Dec 18, 2012
I have the same problem. I rented a living room set form Aarons and was dissatisfied with the service they provide so I has them come pickup everything. They took the television and stand but left the furniture and tables outside stating it was infested with bed bugs. I have never had them in my life and did not know what they were. The driver showed them to me on the couch. Aarons is stating I am responsible for the furniture and trying to get me to pay. I have the furniture in a storage locker because i am not putting infested furniture in my home. From everything I have read is sounds like Aarons has a bed bug problem and they should be responsible for dealing with the infested furniture and should pay for exterminating my home. $700 is the best price I have found to take care of bed bugs total of 6 treatments. I am so pissed off. Aarons wont' do anything except harass me to make a payment.
Truthpaste

Lawrenceville, GA

#19 Jan 24, 2013
What kind of people rent and/or buy furniture from a place that has low class customers? You get what you pay for. Go ahead with your lawsuits - you'll get next to nothing. Ingorance breeds stupidity and obviously bedbugs.
tiffany c

Monroe, LA

#20 Feb 12, 2013
Truthpaste I dont see how we get wst we are payin for dey told me my bedroom set wat smackin brand new put s white zip up sheet on it sayin its bed bug protected and wen dey broughtvda mattress in itbhad plastic on it last nite im jus taking the white sheet off to wash and I see o so many stains in my mattress let me say I jus got dis on december 31 2012 and the price for my furniture is 179 a month if I pay it of within 90 days its 2 rite at 3thousand if I go the full 48 months 5 almost 6 thousand so no we do not get wat we pay for
Aarons is a bad company

United States

#21 Feb 28, 2013
I worked for a aarons company and trust me they do have bed bugs and sell and deliver the product to your homes. The reasoning behind it is when they return a product that product has a certain value on it so even if it seen by a represenative to have bed bugs not reselling it can make almost everyone in the store loose out in bonus. So sometimes money can over power even the most kind people in the word terrible way they run there company
Flaca

Madison, NJ

#22 Mar 2, 2013
Omg.. What an ordeal I got my bedroom set less than 6 hours ago and my husband said he felt something on his head... We turn on the light and there it was a bed bug.... Ughhhhhhhh! It's now 3am and the mattress is outside of our apartment. This should be illegal.

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