Bamboozled: Retailers are monitoring your return habits
Rob Chadwick outside the Home Depot store in East Windsor. Chadwick was denied a return because he didn't want to share the data on his driver's license That's right.
Join the discussion below, or Read more at The Jersey Journal.
#1 Nov 21, 2012
Danger to buyers and recipients of gift cards from Home Depot. Home Depot not honoring returns with a receipt on purchases made with a gift card UNLESS you surrender your drivers license information. Home Depot will ask you and enter personal identification information into a data base(another place for hackers to steal personal information) Home Depot and others will go so far as to scan your drivers license.
How the heck is a government issued ID even allowed to be scanable to private business?
How the heck should companies like Home Depot even be allowed to even ask for the personal information on a drivers license and/or not tell exactly where it is going?
California only allows scanning personal government issued id incases of fraud, abuse or mispresentation.
How is returning an item with a receipt potential fraud, abuse or misrepresentation in any state?
The legal technicality of posting signs or putting return policy on receipt is a loophole that keeps these retailers out of trouble. Should that loophole even exist? Theoretically with that signing/disclosure technically a store could post a sign saying we will rob you blind by overcharging, price gouging and fixing prices in a non competitive manner.
This should be an example for legislation to prevent this type of personal information gathering/data mining.
Especially on returns with a reciept and unused merchandise-where the probable cause to suspect fraud, abuse or misrepresentation is suspect.
Caution Home Depot customers who want to purchase and/or use a gift card-gift card purchases returned with a receipt and unused merchandise will breach your privacy.
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