Free wireless internet for Rochester,...

Free wireless internet for Rochester, parts of Greece and Pitts...

There are 43 comments on the WHEC-TV Rochester, NY story from Feb 12, 2008, titled Free wireless internet for Rochester, parts of Greece and Pitts.... In it, WHEC-TV Rochester, NY reports that:

Free wireless internet service is on its way to downtown Rochester, parts of Greece and in parts of Pittsford thanks to a new service paid for by Frontier Communications.

Join the discussion below, or Read more at WHEC-TV Rochester, NY.

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New York, NY

#1 Feb 12, 2008
Does anyone one know what the name of the free wireless coverage is called? I don't want to log into to something I should not be???
NoFool

Brockport, NY

#2 Feb 12, 2008
Because Pittsford residents and businesses surely can't afford wireless access fees...
Just me

United States

#3 Feb 12, 2008
Um.. If im not mistake, the city is getting it too.. Soooo whats your point?
Canalside

Fairport, NY

#4 Feb 12, 2008
At least part of the coverage for Pittsford is due to the DOT site along the canal. Not a matter of some wealth redistribution scheme, but of what assets are already in place. Information systems with poles and equipment already in place are naturally the first to be used.

“The Wise One”

Since: Sep 07

The Heart of the Heartland

#5 Feb 12, 2008
NoFool wrote:
Because Pittsford residents and businesses surely can't afford wireless access fees...
My thought exactly...
JCB

Rochester, NY

#6 Feb 12, 2008
The free access looks to be in a "core" area inside the inner loop. All other areas there is a fee. So don't get too excited about the Pittsford folks getting something for nothing!
Christina Z

United States

#7 Feb 12, 2008
Good luck with that. As a former Frontier employee working on this project, I seriously question whether or not this will work from a technical standpoint. Due to the hostile nature of management, particularly Maggie Wilderotter, there has been a mass exodus of the top engineering talent from the company. If you have made the mistake of signing up for Frontier products, you are painfully aware that the service level is horrendous. And if you need customer service, you can forget about it. All the professional call center reps in Rochester were fired and replaced by a low-budget call center in Florida.
Frank Rizzo

United States

#8 Feb 12, 2008
Just me wrote:
Um.. If im not mistake, the city is getting it too.. Soooo whats your point?
The point is this is supposed to benefit the community and business and as it's deployed now it doesn't. The only one's that appear to be benifitng are the more affluent neighborhoods and Wilmorite. Downtown I can understand but, any Class A/B mall I've visited in other cities provide access to it's visitors without the help of the government. Off the top of my head I can think of several commercial ditricts that could have benfited more; I guess "those people" don't use the internet. Who's next 12 Corner's, Busnell Basin.......
why not everyone

Rochester, NY

#9 Feb 12, 2008
if some areas get it for free through our tax dollars what about the rest of us!
Mike

United States

#10 Feb 12, 2008
Tell me ,are these "Wi -Fi " towers cominng to Webster & Penfield aeria ???? tHANK YOU
Mike

United States

#11 Feb 12, 2008
Please tell me something. Is this "WI -FI" coming to Webster & Penfield aeria ?? Thank you.
Mike

United States

#12 Feb 12, 2008
I'M in Holiday Fl right know not Rock Hill SC I live in Webster ,in the spring ,Smmer & Fall, i'm sorry you have snow!!
Mike

United States

#13 Feb 12, 2008
I agree with you," Why not Everyone ", who wrote that comment !!1
Frank Rizzo

United States

#14 Feb 12, 2008
Mike wrote:
Please tell me something. Is this "WI -FI" coming to Webster & Penfield aeria ?? Thank you.
Right after Marketplace Mall and before the Country Club of Mendon
JCB

Rochester, NY

#15 Feb 12, 2008
Christina Z wrote:
Good luck with that. As a former Frontier employee working on this project, I seriously question whether or not this will work from a technical standpoint. Due to the hostile nature of management, particularly Maggie Wilderotter, there has been a mass exodus of the top engineering talent from the company. If you have made the mistake of signing up for Frontier products, you are painfully aware that the service level is horrendous. And if you need customer service, you can forget about it. All the professional call center reps in Rochester were fired and replaced by a low-budget call center in Florida.
Sounds like there are issues within the company. As far as technology, this is not rocket science. It exists in other areas. Re the customer service, I just did a live chat with Frontier tech support. It was quick and painless. Have you ever tried to get anywhere with Time-Warner cu$tomer $ervice?
Colleen

Bergen, NY

#16 Feb 12, 2008
Frontier is very much in tune with the community. The people need to come back home to Frontier and support a local company that has had roots for many years.
sarah

Bergen, NY

#17 Feb 12, 2008
why not everyone wrote:
if some areas get it for free through our tax dollars what about the rest of us!
There are no tax dollars used for this. it is purely company dollars...its their investment
Frank Rizzo

United States

#18 Feb 12, 2008
Colleen wrote:
Frontier is very much in tune with the community. The people need to come back home to Frontier and support a local company that has had roots for many years.
If that were the case it still be called Rochester Telephone. Frontier hasn't be a local company for almost ten years. Maybe you should visit the Call Center in Henrietta and get their feelings about the company.
Frank Rizzo

United States

#19 Feb 12, 2008
sarah wrote:
<quoted text>
There are no tax dollars used for this. it is purely company dollars...its their investment
The Frontier equipment is installed on publically owned structures and in return they provide free access to the Wilmorite properties and economically depressed Pittsford.
Just me

United States

#20 Feb 12, 2008
Frank Rizzo wrote:
<quoted text>
The point is this is supposed to benefit the community and business and as it's deployed now it doesn't. The only one's that appear to be benifitng are the more affluent neighborhoods and Wilmorite. Downtown I can understand but, any Class A/B mall I've visited in other cities provide access to it's visitors without the help of the government. Off the top of my head I can think of several commercial ditricts that could have benfited more; I guess "those people" don't use the internet. Who's next 12 Corner's, Busnell Basin.......
Looks like a blip on a map for the freezone.. All the purple phase one sections require that you pay

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