State Kicks Kool Smiles in the Teeth

State Kicks Kool Smiles in the Teeth

There are 421 comments on the WXIA Atlanta story from Aug 22, 2007, titled State Kicks Kool Smiles in the Teeth. In it, WXIA Atlanta reports that:

The gloves are off. Parents of children insured by Medicaid and PeachCare sued the State of Georgia on Wednesday, claiming that their children are about to be denied dental care because the dentists who care ...

Join the discussion below, or Read more at WXIA Atlanta.

ex employee

Austell, GA

#78 Aug 28, 2007
Kool smiles has done nothing wrong. If you are no longer with the company move on, don't bash the company. You must were terminated for being negative and you still are. I left to better my career but I loved working for Kool Smiles. Good Luck.
ex employee

Austell, GA

#79 Aug 28, 2007
I wish koolsmiles well ,they give lots of people opportunities.
GETITGIRL

Jacksonville, FL

#80 Aug 28, 2007
Ex-Forest Park Employee wrote:
When we had Dr. Morman, he would make everything crowns even though the teeth only needed fillings. This doctor does a filling procedure, he does not check for the correct bite measurement. He tells his patients that it'll go away in 5-7 days. Patients come back with toothaches. When forest park had the new manager, the assistants started to quit left and right. I'm one of the ones who quit but told to public i was fired. Phew!!!
Maybe he came for the Psycho Ward with Psycho Saundra and Organic Wanda. You know they are giving clay to work their hands with and maybe thats what he always made out of clay was crowns. Man you all sure being hard on that clinic maybe they need to demolish that clinic. Something is wrong there. Most of the ex-employee work at Zoom, Nanston, Dr. Kelly, Dr. Brown and Dr. Bush office and tell everything that went wrong there also patients are following the employees too.
GETITGIRL

Jacksonville, FL

#81 Aug 28, 2007
ex employee wrote:
I wish koolsmiles well ,they give lots of people opportunities.
Yeah they give you opportunities to see the horror side of childrens dentistry. Makes you never want to work in your field. Thats why they have so many ex_ employees.
ex employee

Austell, GA

#83 Aug 28, 2007
What type of adult with business and professionalism about themselves would sit around bashing a company? what is it? Are you Mad? Do you want a job? Get some business about yourself,, griow up ,and get a life. You could have been doing something precious with your time instead on wasting it on a company going (down so you say). if they don't make it then so be it but you sound very childish and jealous all you bashers. i had different views so I left.
Sister Sister

Jacksonville, FL

#85 Aug 28, 2007
where is that lady that needed a washer and dryer.Please come foward I am waiting for you.
I am serious. No more doing laundry in K/S Clinic
please.
Wonder woman

Flowery Branch, GA

#86 Aug 28, 2007
Sister Sister wrote:
where is that lady that needed a washer and dryer.Please come foward I am waiting for you.
I am serious. No more doing laundry in K/S Clinic
please.
Don't worry. They walked her out the back door when they let her go. She is washing her cloths at another dental office. Ask her husband with three phony names.
Guess who

Flowery Branch, GA

#87 Aug 28, 2007
Loving KS Employee wrote:
<quoted text>
You might want to download the latest version of Fire Fox, it comes with spell checker -
What is the TRUTH? Is this your perception of the truth? Do you have FACTS to back up your statements. I don't know what I have to say or do to make people realize that in MY state and in MY clinic we don't have a cattle mentality. We see the children that we can in the time allotted and do the most quality work we can and treat each child, parent, family with the utmost respect. Yes I have turned the staff around and created a more enjoyable place to work. Yes I have doubled the patient volume thus the revenue also but I am not of the mind that we need to see xxx patients a day to make xxx dollars. I believe as do my doctors that we provide quality care to as many patients we can to make the best impact we can on our community.
Dispute that with me, tell me what you know about that because that is the KS I work for.....
First of all, this a blog website not a term paper. Do you work in Georgia? No, so you do not know what's happening here unless you went to Spectacle Plus and brought some Ray Charles glass to see all the way to Georgia. Fact: your clinic do not have that many patients to run like a (Fast Food). Next Kool Smile will have a drive thru dental office. Drive in your car and let your child stick their head out and drive thru very fast.
Loving KS Employee

Boston, MA

#88 Aug 28, 2007
Guess who wrote:
<quoted text>First of all, this a blog website not a term paper. Do you work in Georgia? No, so you do not know what's happening here unless you went to Spectacle Plus and brought some Ray Charles glass to see all the way to Georgia. Fact: your clinic do not have that many patients to run like a (Fast Food). Next Kool Smile will have a drive thru dental office. Drive in your car and let your child stick their head out and drive thru very fast.
Not a term paper no, but in order to be informed you must be educated and if you are not educated you need to go back to charm school, get that 5th grade education and then come back here with some intelligent contributions.
Nice that you need to make fun of somebody like the iconic Ray Charles to make your feeble point.
I am well aware of what is going on in GA. I live in the real world and see ALL sides of the story, unlike you who lives in a bubble and believes that you know it all. Like I said, find out the facts and then come talk to me - I would love to have an EDUCATED discussion, if you are capable!
Guess who

Flowery Branch, GA

#89 Aug 28, 2007
Loving KS Employee wrote:
<quoted text>
Not a term paper no, but in order to be informed you must be educated and if you are not educated you need to go back to charm school, get that 5th grade education and then come back here with some intelligent contributions.
Nice that you need to make fun of somebody like the iconic Ray Charles to make your feeble point.
I am well aware of what is going on in GA. I live in the real world and see ALL sides of the story, unlike you who lives in a bubble and believes that you know it all. Like I said, find out the facts and then come talk to me - I would love to have an EDUCATED discussion, if you are capable!
You would not know two side to a story if it hit you in the head. Don't look stupid when they pad lock the doors. You can not change the fact that patients and employees leave Kool Smiles thru a revolving door. You live in the glass bubble (kool smiles). Tell me how happy you are when your pay check bounce.
Loving KS Employee

Boston, MA

#90 Aug 28, 2007
Guess who wrote:
<quoted text> You would not know two side to a story if it hit you in the head. Don't look stupid when they pad lock the doors. You can not change the fact that patients and employees leave Kool Smiles thru a revolving door. You live in the glass bubble (kool smiles). Tell me how happy you are when your pay check bounce.
In the year I have been at my clinic, I have had 1 employee quit and 1 leave due to a scheduling conflict....Now try that half cocked argument again!
GETITGIRL

Jacksonville, FL

#91 Aug 28, 2007
DJ Butt Da Ball wrote:
<quoted text>Are you referring to what you smell at all the Georgia Clinics? It should be a song about that.
Old Mcdonald Had a Farm Tune:
Koolsmiles Clinics has some smells E-I-E-I-O
and in the clinics you can hear a fart E-I-E-I-O
Fart over here Fart over there hear a Fart smell a Fart everywhere.
Koolsmiles Clinics has some smells E-I-E-I-O
and in the clinic you can smell poop E-I-E-I-O
Poop over here Poop over there Poop Poop Poop Poop everywhere
Koolsmiles Clinics has some smells E-I-E-I-O
and in the Clinics you can smell Pee Pee E-I-E-I-O
Pee Pee over here Pee Pee over there Pee Pee Pee Pee everywhere
Koolsmiles Clinics has some smells E-I-E-I-O
Who in the hell thought to do this? It is very funny and no one should get mad if the person who wrote this has nothing else to do. Maybe they are a music genius. i hope they didn't get their musical ideas from visiting the Georgia Clinics. if so what else will be the next song?
Bring it on DJ BUTT DA BALL. Identify who you are and if you are still working at K/S there may be a contract out there for you.
why all the bitterness

Boynton Beach, FL

#92 Aug 29, 2007
perhaps you should pull the reigns
in on the ego trip thing. Someone
may think you are a bit of a racists
considering the comments about the
foreign doctors with broken english
and poor people skills. Do you have something against foreign doctors? What makes your "people skills" so much better? Hopefully its something other than the English you speak. Why must you compare what would happen at a Pediatric Office to a General Office. Yes we both treat kids. I'm also sure an oral surgeon and a general dentist would extract 3rd molars differently. An apple is an apple and a peach is a peach. They are both fruits but thats about it. That might be too deep for some of you to comprehend but oh well.
the screams were horrible wrote:
I am a dentist that did a working interview there and had to leave after only part of the day had gone by. I have never seen such awful treatment of children. I have never seen three large women holding down a small 4 year old just for a dentist with no child training to do 5 crowns!!! In a pediatric practice, on such a small child- this would not be done. I have never seen so much local anesthesia given to such a small child. Small children weighing under 45 pounds cannot receive 2 and 3 carpules of Septocaine- this can kill them. Take your kids elsewhere! There are plenty of real Pediatric dental clinics here in Atlanta that accept Peachcare, Medicaid- all insurances. They are employed by trained Pediatric dentists that have gone through another 2 years of training beyond dental school to handle small children properly. These guys at KOOL Smiles are all General dentists with NO extra training. Most of them are foreign and cannot get good jobs at other good clinics because they have no people skills or no one can understand their broken english. It is too bad really. DO elsewhere for the sake of your children- go elsewhere!!!
The Truth

Las Vegas, NV

#93 Aug 29, 2007
Kool Smiles is a racist organization, run by all white men. They are doing a dis-service to your children and your community. It is organized, corporate slavery at best.
The Truth

Las Vegas, NV

#94 Aug 29, 2007
Cocaine was found in the filing room of one of the Kool Smiles locations in Richmond, Virgina. Management, after contacting the corporate headquarters HR department, did nothing about it except send a few black employees (who were in the filing room before the substance was found) for random drug testing more than three hours after the incident occurred. No Random Drug Testing Policy or Program was developed and implemented after this incident because Kool Smiles management felt that finding an illegal narcotic, which was identified and verified by the local police department as being cocaine, was not serious enough to implement a program because they feared that they could potentially lose a large percentage of their dentists and hygienists if a program was implemented. What does that say about their Dentists and Hygienists? Do you really want to take your child to a dentist or hygienist (or anyone else for that matter who may perform oral surgery, take x-rays, clean your two year old childs' teeth with surgical tools, on cocaine????
The Truth

Las Vegas, NV

#95 Aug 29, 2007
Another incident occurred (again in Richmond, Virginia) where two out of four black female employees were accused of consuming one alcoholic beverage during lunch at a local Red Lobster Restaurant. An investigation was conducted and one employee produced a receipt showing that she had not ordered nor consumed any alcohol. The other three employees denied that they had consumed alcohol but no further investigation was conducted and they were not given the opportunity to furnish their reciepts. The guy over operations wanted all four employees fired so the guy over HR agreed to terminate all four employees for violating of company policy (no current handbook, no company policy, no due process for the employees... Only after the employee, who initially produced her receipt, went to the NAACP, local news station, and the SCLC, was she offered her job back and they didn't want to pay her for all of the time she had been fired!!! They fired all four employees for violating company policy and because the two employees who did NOT consume alcohol, DID NOT TELL on their fellow coworkers!!!
The Truth

Las Vegas, NV

#96 Aug 29, 2007
Another incident occurred when a black female was fired from the Finance Department because her supervisor and CFO (who have an intimate relationship) accused her of cheating on an OPEN BOOK billing test! After filing a complaint with HR, she was allowed to retake the test TWO DAYS LATER but the test was given CLOSED BOOK!!! Who do you know who can successfully pass a test that was open book two days prior without being given the same liberties???
The Truth

Las Vegas, NV

#97 Aug 29, 2007
And... if that isn't enough for you, Kool Smiles is so desperate to fill positions that they hired a woman with several pending court cases for an Office Manager position (again, in Virginia). They failed to wait until all of her background information was back before they hired her! Two weeks after her training, someone made a big enough issue of it that it was pursued further and it was found that several cases were still pending on charges of check and credit card fraud, identity theft, and car theft to name a few!!! How comfortable would you be knowing that you have given your credit card, mailing
The Truth

Las Vegas, NV

#98 Aug 29, 2007
One more thing, one clinic had a dental assistant perform an extraction of a tooth (pulled a childs' tooth) without a dentist in the room! She said "it was just hanging there" so she pulled it out! This is not a safe practice!!! Anything could have happened to that child!!!

And one last, last, last thing... Kool Smiles' medical records have been audited so many times because multiple complaints have come in about being "unable to find a patients records" for treatment! So what do they do??? Re-do the same treatment so the state government is double billed!!! Yep, your hard earned tax dollars at work!
The Truth

Las Vegas, NV

#99 Aug 29, 2007
Kool Smiles is a racist company, with inexperienced management, and a 34 year old CEO. All senior leadership is white males. All director level staff are white as well. The only management that is minority is at the clinic level and below. This is because Kool Smiles "hires to the community in which they serve" so if you live in an area with a Kool Smiles clinic, know that the only minority faces you will see are those at the clinic level unless minorities were fortunate enough to land a job as a dentist or hygienist. Check the stats yourself. You will find that all of this is true.

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