532 to lose jobs when Hampton call center closes

There are 16 comments on the Jul 7, 2008, Hampton Roads Daily Press story titled 532 to lose jobs when Hampton call center closes. In it, Hampton Roads Daily Press reports that:

About 532 workers will lose their jobs when a Hampton call center run by TeleTech Holdings closes its doors.

Join the discussion below, or Read more at Hampton Roads Daily Press.

Good riddens

AOL

#1 Jul 7, 2008
HAH! This place is a joke. When I moved back here 4 years ago, I went to apply there... They told me that I could not fill out an application because I did not have on a business suit! I was in black dress pants and a dress shirt... Since when is there is DRESS CODE to fill out an application.
Sad State of Affairs

Norfolk, VA

#2 Jul 7, 2008
I am so sorry for those families that are losing their livelihood from the center closing. It could be any of us.
just me

Norfolk, VA

#3 Jul 7, 2008
Good riddens wrote:
HAH! This place is a joke. When I moved back here 4 years ago, I went to apply there... They told me that I could not fill out an application because I did not have on a business suit! I was in black dress pants and a dress shirt... Since when is there is DRESS CODE to fill out an application.
Maybe they realized you can't spell and that's why they didn't let you apply. It's good riddance not riddens
Justme

Newport News, VA

#5 Jul 7, 2008
You sure your not confused with West, they also have a dress policy, yes even when filling out an application.
Good riddens wrote:
HAH! This place is a joke. When I moved back here 4 years ago, I went to apply there... They told me that I could not fill out an application because I did not have on a business suit! I was in black dress pants and a dress shirt... Since when is there is DRESS CODE to fill out an application.
CAT

Newport News, VA

#6 Jul 7, 2008
Good riddens wrote:
HAH! This place is a joke. When I moved back here 4 years ago, I went to apply there... They told me that I could not fill out an application because I did not have on a business suit! I was in black dress pants and a dress shirt... Since when is there is DRESS CODE to fill out an application.
They probably didn't appreciate your purple and green hair and your eyebrow and nose rings with the chain connecting the two.
M Smith

La Plata, MD

#7 Jul 8, 2008
Good riddens wrote:
HAH! This place is a joke. When I moved back here 4 years ago, I went to apply there... They told me that I could not fill out an application because I did not have on a business suit! I was in black dress pants and a dress shirt... Since when is there is DRESS CODE to fill out an application.
It's amazing how people talk trash about a company because they didn't get hired..lol
The Dot

Hampton, VA

#8 Jul 8, 2008
Its funny how the story was about Teletech closing but you get alot about the merger and things of that nature but if you havent notice that Sprint across the street is triving and sprint has a chance to advance i believe that there is more to this left behind the scenes - and everybody knows with corp. america that a high producing site you will have to get rid of first to justify not being able pay your top performers the wages that they would deserve in this crumbling economy. So hey start at the top and make excuses and before you even notice somebody else has gotten over and there is nothing that can and will be done -
Chris

New Orleans, LA

#9 Jul 15, 2008
I really think someone is lying and not admitting that they are losing contracts. Teletech in the Phiippines are also firing workers that are already underpaid that was under contract with Sprint. Why all the secrecy with Sprint outsourcing and reducing all of its contracts? Is Sprint really losing that much money?
The Truth

Newport News, VA

#10 Aug 4, 2008
I worked for the company for 5 years. And in those years we all had the understanding that this center was going to close, due to the original contract was only for X amount of years, When sprint took over for Nextel. And this is because Sprint doesn't know how to handle customer service. And now there are scrambling to customers , employees and upper executives, and that why there always hiring!!
aaa

Raleigh, NC

#11 Aug 7, 2008
it goes to show that no job is safe now
Rico

AOL

#12 Sep 28, 2008
I am sorry for anyone who stayed there after the day they came in and fired all the upper management. The writing was on the wall. They would not even let them clean out their desks....the contents were mailed. They they told others they would pick up the slack. I watched one woman clear her desk right then. When they asked her what and where she was going, she told them they didn't have to mail her things. She was the smart one. The rest of those who stayed got the shaft. I followed one week later, thank goodness. The lay-off due to outsourcing to India was a shaft to those who worked there and to the public who deals with Nextel.
WSN

Westminster, MD

#13 Sep 30, 2008
I work for Teletech in Morgantown, WV. I have to admit that it is a great place to work even though when I started there I was using it as a stop gap job. I am really sorry to hear about the center in Virgina Closing. I feel really bad for all of the folks that work there. The big problem that we have in Morgantown, and in the site in Uniontown, PA a few miles up the road is the fact that we have a huge attrittion rate. The office in Denver and our client puts a lot of undue pressure on the Center Leadership Team to meet quota for training classes and keep the attrition low, because of that we have a serious issue with attrtion because of some of the folks we hire. If we had a staff that sounds as dedicated to their positon as the folks in Virginia sound, I believe that we may not have the issues that we have attrition wise. I wish that in Morgantown that a dress code for interviews was something that we inforced. It is amazing how many people roll through the doors in holey jeans, flip-flops, ratty tee-shirts and baseball caps that we give jobs to. Not that I agree with the whole suit thing, but I feel that if the person is not there to make a good impression from the start, what does that tell you about their true intentions when coming through the door for a job. What it tells me is that they are not serious. They are just there for a quick buck, and when training is over, or shortly after they proceed from training to the production floor that they will quit or just stop showing up. I don't know maybe I am old fashioned, but it seems to me that if everyone, especially the folks at coporate were as sensitve to first impressions, strong ideals and working had to make things work, and not tucking tail and running at the first sign of trouble that the company as a whole may be better off and center closings wouldn't be necessary.
Lori

Hampton, VA

#15 Oct 10, 2008
Chris wrote:
I really think someone is lying and not admitting that they are losing contracts. Teletech in the Phiippines are also firing workers that are already underpaid that was under contract with Sprint. Why all the secrecy with Sprint outsourcing and reducing all of its contracts? Is Sprint really losing that much money?
I used to work for Teletech and it's managed very poorly. I'm not suprised they're closing down locations now. The one I worked for was in Washington State but it seemed to be company wide.
valerie

Hampton, VA

#16 Jan 16, 2009
Doe's anyone know how to receive a w2 form from teletech? I worked for teletech in virginia and I'm sad for those whom didn't get the opportunity to find employment, but it was a blessing for me because I landed a job at bank of america and had I stayed at teletech I would have stunt my economic growth.
Monica

Newport News, VA

#17 Dec 10, 2009
wow that's funny i worked at teletech in hampton and ended up working at bank of america too
SHANNON

Newport News, VA

#18 Jun 21, 2010
"THE TRUTH WROTE:
I worked for the company for 5 years. And in those years we all had the understanding that this center was going to close, due to the original contract was only for X amount of years, When sprint took over for Nextel. And this is because Sprint doesn't know how to handle customer service. And now there are scrambling to customers , employees and upper executives, and that why there always hiring"
DID YOU STILL WORK THERE WHEN THEY CLOSED DOWN? IF SO DO YOU HAVE THE NUMBER THEY GAVE US FOR EMPLOYMENT VERIFICATION? PLEASE EMAIL ME ALLNATURAL_04_04@YAHOO.COM

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