I have a problem with my ms509 scanner

I have a problem with my ms509 scanner

Posted in the Auto Parts Forum

Since: Jan 13

Mountain View, CA

#1 Mar 7, 2013
When I try to connect it to my pc (I use windows xp sp3) the pc doesn’t recognise it. It recognise an “unknow device”. I have install the software of the cd but the problem remain.

Also, the light of the display is on while the scanner is conected to the pc, but I can’t turn on the scanner while it is connected.
Could anyone help me?
Could anyone give me some instructions, drivers, etc for connect the ms509 scanner to my pc and print my data?
I have tried in three differents pcs and the problem is the same.
The MS509 Autel Scanner is new and has software 2.03. What is the last version of maxiscan ms509 scanner? Where can I find it? How can I install it?

Since: Jan 13

Mountain View, CA

#2 Mar 7, 2013
There is a answer:
When installing the software from CD en pluggin the MS509 to your USB port, screen is lighting up en is OFF

I whent to hardware manager in configuration screen (windows 7 64bit, and also in my XP sp 3)

When the maxiscan ms509 is plugged in there is an USB RS232 something with RS232 with a message dat de drivers are not installed.

Drivers are not included with the CD

Just download for your OS and unpack to a new dir then in your hardware manager click on the RS232 and install drivers manualy, pointing to the drivers you just unpacked in a new directory.

Now it shoud install maxiscan ms509 scanner drivers for de RS232 hardware (Serial to USB converter)

After this your diagnostic MS509 wil turn ON

But your not finished yet.

Now there is a USB Serial port in your hardware manager that dosn’t have drivers installed. just do the same with this USB Serial port, update driver manualy ponting
to de dir where you unpacked the drivers and your system will install the drivers for USB Serial Port.

After finishing this, TADAAA Your diagnostic tool MS509 software Maxilink is GREEN and telling you that your MS509 Device connected to COMx (x is the number of the comport it’s uses)
Recommend this product here: http://www.vtoolshop.com/obd-code-scanners-ma...

Portage La Prairie, Canada

#4 Mar 28, 2013
I have this same scanner and having same problem when it comes to computers I know very little. You said just download for your OS and unpack what dose OS stand for.I know i am missing something but can you explean in real words please

Zeeland, Netherlands

#6 Jun 16, 2014
Can somebody inform me about pinconnections of MS 509 connectioncable from SuB D 15P to OBDII
by example:
SubDpin color OBD pin
8 black 16

Zeeland, Netherlands

#7 Jun 16, 2014
Sorry the first one did no show as I planned it
Can somebody inform me about pinconnections of MS 509 connectioncable from SuB D 15P -> OBDII
by example:
SubDpin-- color---OBDII pin
----- 8------ black----- 16

Absecon, NJ

#8 Jan 25, 2015
Here is the ms509 scanner , the use manual and cd software you can download here :

Since: Jul 13

Absecon, NJ

#9 Jan 25, 2015
Here to recommend this ms509 scanner online , you can download the use manual and the cd software from here :

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