wtf

Mount Angel, OR

#49 Dec 29, 2009
IT IS BACK FROM THE BAKUGAN SUCKS TOPIX AND THE ROCK BAND TOPIX NOT THE ULTIMATE ROCK BAND TOPIX BUT A DIFRENT ROCK BAND TOPIX -_- but you get it now alright good so my uncle got that and it sucks it barly even frezez but he does not have it now... but hey i dont miss that crapy thing buy the way i will be on more of these topix things so im shore if you lo_ock on more topix things ill be there... mabey
drogersla

Denham Springs, LA

#50 Dec 30, 2009
Amana bottom refrigerator 5 years, 2 months, and 20 days old died the day after Christmas along with my Christmas leftovers. The warranty expired 10/4/09. My previous refrigerator lasted 25 years, so I expected more than 5 out of this one.
snap4625

United States

#51 Jan 1, 2010
Jodi wrote:
The third repairman just left my house!! I'm beyond upset. I just did this big kitchen remodel, spent over $9,000.00 on Jenn Air and Kitchen Aid appliances and I have the Jenn Air gurgle. The Maytag store where I bought it said they've never heard of such a thing. But all three repairman said it is normal to most new refrigerators!! The store refuses to take it back and says it;s between me and Whirlpool Corporation. I am telling everyone I know!! <quoted text>
My wife and I purchased an Amana French door model AFI2538AEB from Sears. After listening to a knocking noise for several days, we contacted Amana. Amana scheduled a repair with one of their local repair contractors. Fortunately for me I checked with the local BBB regarding the service record of the repair contractor Amana had scheduled to service my unit. The contractor had an “F” rating. Through my years of researching businesses through the BBB, that was the first time I encountered a business with an “F” rating. I called my Sears salesman and scheduled a repair call through the Sears repair service. The Sears repairman was unaware of this problem with Amana refrigerators and stated that there was possibly no fix except to break into the ‘closed’ system and determine the source of the noise, we both agreed this was not an advisable solution on a new unit.

With the repairman’s report in hand, I returned to Sears and requested a new replacement refrigerator. My interactions with Sears were great. At my request, they replaced the unit with another Amana AFI2538AEB. My wife and I selected Amana because based on various consumer reports (although Whirlpool manufactures Amana, Maytag and Kitchen Aid) Amana was rated as one of the better units. Although we are happy with the cooling of the replacement unit, it contains the same knocking noise as the initial refrigerator.

Bottom-line, the refrigeration technology has been in-place for decades, however; it appears the refrigerator manufacturers have manage to degrade the technology. When shopping for refrigerators, it’s a matter of selecting the best of the worse.
snap4625

United States

#52 Jan 1, 2010
My wife and I purchased an Amana French door model AFI2538AEB from Sears. After listening to a knocking noise for several days, we contacted Amana. Amana scheduled a repair with one of their local repair contractors. Fortunately for me I checked with the local BBB regarding the service record of the repair contractor Amana had scheduled to service my unit. The contractor had an “F” rating. Through my years of researching businesses through the BBB, that was the first time I encountered a business with an “F” rating. I called my Sears salesman and scheduled a repair call through the Sears repair service. The Sears repairman was unaware of this problem with Amana refrigerators and stated that there was possibly no fix except to break into the ‘closed’ system and determine the source of the noise, we both agreed this was not an advisable solution on a new unit.
With the repairman’s report in hand, I returned to Sears and requested a new replacement refrigerator. My interactions with Sears were great. At my request, they replaced the unit with another Amana AFI2538AEB. My wife and I selected Amana because based on various consumer reports (although Whirlpool manufactures Amana, Maytag and Kitchen Aid) Amana was rated as one of the better units. Although we are happy with the cooling of the replacement unit, it contains the same knocking noise as the initial refrigerator.
Bottom-line, the refrigeration technology has been in-place for decades, however; it appears the refrigerator manufacturers have manage to degrade the technology. When shopping for refrigerators, it’s a matter of selecting the best of the worse.
Linda Dunton

Los Angeles, CA

#54 Feb 22, 2010
I have a Amana three door bottom freezer. not only did it knock and buzz it finally stop cooling. I called the repairman and he said that it was the compressor and the cost 889.00 to fix i payed 2,000 for it in 2004.
christine derringer

West Chester, OH

#55 Mar 10, 2010
I have the same problem with the vegie keeper freezing and the other keeper is fine. what is this problem and is it a lot to fix.
Ronnie

Israel

#56 Mar 16, 2010
I have a 4 yr old XRBR904BW AMANA bottom freezer that is contantly accumulating ice on the bottom of the freezer (1" thick in 2-3 days).
Techinician suggested I should replace the door seal. It didn't solve the problem. A second technician said there was nothing to be done.
I just bought a SAMSUNG.
skb

AOL

#57 Mar 25, 2010
we bought an amana bottom freezer fridge in jan 2005. it cost $1600 plus another hundred for tax and delivery. it is now 5 years and 2 months old and the compressor has died. it was always a little noisy but we could live with that. even the freezer handle falling off could be put back on. then we just started grabbing the freezer on both sides and pulling when we needed to open it, just bypassing the handle entirely. repairman told me today that it'll cost $880 including labor and tax to replace the compressor so he suggested we just buy a new fridge. i called amana and since it only had a one year warranty they just listened and basically said "too bad". i asked them if anyone else had had a problem with the compressor and she said she couldn't give out that information. i just emailed amana and told them their fridge was a piece of junk and that i'm going to post that on every website i can find. if anyone knows of a class action suit, please let me know.
Bob

Chesterfield, MO

#58 Mar 30, 2010
skb wrote:
we bought an amana bottom freezer fridge in jan 2005. it cost $1600 plus another hundred for tax and delivery. it is now 5 years and 2 months old and the compressor has died. it was always a little noisy but we could live with that. even the freezer handle falling off could be put back on. then we just started grabbing the freezer on both sides and pulling when we needed to open it, just bypassing the handle entirely. repairman told me today that it'll cost $880 including labor and tax to replace the compressor so he suggested we just buy a new fridge. i called amana and since it only had a one year warranty they just listened and basically said "too bad". i asked them if anyone else had had a problem with the compressor and she said she couldn't give out that information. i just emailed amana and told them their fridge was a piece of junk and that i'm going to post that on every website i can find. if anyone knows of a class action suit, please let me know.
You are wasting your time. Your unit was built by Maytag Corp when they were using cheap parts and compressors. Maytag went under and now Whirlpool makes the Amana/Maytag products as of a few years ago. The parts and everything in the new products are great.
disappointed 2

Franklin, WI

#59 Apr 5, 2010
my Amana is making all the same sounds as everyone elses. I can't believe there are So many complains out there. Thinking about calling the store where I bought mine and asking if they will stand behind this in 4 years. That seems to be the time they are all dying. I have had the repair guy here 2 times and of course he says the sounds are normal. You all are right, what a disappointment...last Amana I'll ever buy.
Another Complaint

United States

#60 Apr 11, 2010
Guess I also have a piece of junk too. My Amana refrigerator stopped working tonight. Lost a lot of food -- again. Yup this unit is only 3 years old and this is the second time that it has lost its cooling ability. Thankfully we have an extended warranty "plus" on this piece of junk. Probably will have to replace the control board -- again. Compressor is super loud, we have also had lots of problems with condensation on the inside of the unit if we have a bit too much food on the top shelf. Very disappointed in this refrigerator.
AMANA is junk

Watertown, NY

#61 Apr 13, 2010
Purchased-2006
1. Amana dish washer
2. Amana gas range
3. Amana freezer/fridge
4. Amana microwave that mounts above the range

Problems so far since 2006…(4 year old appliances which we paid big bucks for)
Amana dish washer:
-Door handle broke completely off
- Dishwasher loud as a freight train.
Range oven:
-Replaced all the cast iron grates, burner caps and burner plates on the range top due to paint chipping.
-Had the broiler and oven igniter replaced.(broiler had never been used, not even once!)
-Hinges on oven door replaced.
-Latest issue with the oven, the digital display shuts the oven off at about 350 degrees, after the oven cools down we can restart it, Handy eh!
-The door does not close tight on the oven which causes the face where the burner knobs are to get so hot it would blister your skin.(we have a 3 year old) imagine the danger!
Amana freezer/fridge:
-Door hinges dropped and the door does not shut properly.
-Freezes veggies in the crisper.
Amana microwave that mounts above the range:
-plastic door handle cover melted, that’s right, plastic handle on a microwave that mounts directly above the stove. Had it replaced its melting again? Most likely caused by the failure of the oven door to close properly
Barthenon

Springfield, PA

#63 Jun 4, 2010
What a mess. When we first bought this Amana Bottom freezer refrigerator, the exclusive "Temp-Assure" system failed outright, destroying a load of food. Called Sears, who sent somebody out. They pronounced it dead and had a replacement sent. It was defective as well. Next they couldn't find another replacement. We were more than a month without a refrigerator.

Finally they managed to deliver a unit, and we found the door was misdrilled and had exposed, empty screw holes along the side, the delivery folks finally removed the door from the previous unit and replaced the new door.

We thought that was the end of our problems. We were wrong.

Soon the freezer drawer didn't seal and the drawer tracking was a bit off, another call and new rails were install which gave a minimum of improvement.

This has been a pain in the butt from day one. I won't by any Amana, Whirlpoop or Jenn-air product again.

Now, after about 5 years, the compressor just died, destroying a load of food again.
ellin bessner

Canada

#64 Jun 4, 2010
Our 5 .5 year old Amana bottom freezer died at the end of April right in the middle of my son's Bar Mitzvah weekend -- can you imagine the food we had to throw out? Since it was out of warrant by then, we had 2 guys come to get it started -- with a cheap $40 piece for the compressor. Now it's really died (a month later) and Amana says it will cost $750 to fix it plus tax. We paid $1800 for it in 2004 (it was delivered on Sept. 11 which is probably a bad omen, no?)
Now they are offering to sell us a new one directly from their warehouses with a bug discount and take away our old/new one for free. On a $2000 fridge, we'd pay only $850 (approx). Does anyone have any experience with this offer? Oh and it wont be delivered for at least 10-14 business days. I've got no fridge and am out $400 so far in repairs?
Dave

Gilbert, AZ

#65 Jun 16, 2010
I guess I will add my tale of woe to the list. We purchased an Amana model AFI2538AEB bottom mount freezer with the French doors in November 2007. Last month, it quit cooling and we lost everything in the refrigerator and freezer. I ended up calling out a repair technician from the same company that sold us the refrigerator. When we bought the "fridge" we purchased an extended warranty that we thought was through Maytag. Wrong assumption and that is another story.

The technician had to cut into the sealed compressor system and evacuated and refilled the system with dye and new refrigerant after replacing the evaporator/dryer which he said was contaminated. After turning the refrigerator power back on he discovered a hole in the refrigerant line which he had to cut out and splice in a new section. He then re-serviced the unit. I might point out that the doors were extremely hot to the touch, particularly in the area where the electronic display is located. I suspect that there must have been a quality control problem and judging from the number of people complaining about the cooling system/compressor issues, I would say the Whirlpool corporation has a much larger issue than they are willing to acknowledge Given the previous fire problems, I have to wonder if the loss of refrigerant that ate a hole in the line might have contributed to the overheating and fire issues.

After seeing a recall on Amana refrigerators for a possible fire hazard, I have to wonder if this might be the problem. It took the refrigerator approximately two weeks to get back to operating temperature after the repair and then we started hearing a loud fan noise before it finally quit altogether. We almost lost another fridge full of food. Since my wife is diabetic and has to keep her insulin refrigerated, I spent almost $40 over the weekend for dry ice to keep the fridge cool waiting for the warranty company and the repair technician to come up with a new evaporator fan (a $65 part I might add).

Now, I have to call the technician out one more time as the freezer door is binding on the track. We had this problem early on and the technician had to lube the tracks but no fix this time.

Needless to say, I will do a better job of researching warranties when we purchase our next appliance. Amana/Maytag/Whirlpool now only has an overall one year warranty. I did some research and LG and Samsung currently have a one year overall warranty and a 7 year sealed system warranty. Needless to say, I will be going foreign on my next purchase. PS: Do not depend on the Consumers Reports ratings like I did as a measure of quality and dependability.
Kyle in Bremerton

Port Orchard, WA

#66 Jun 19, 2010
5 year old Amana bottom drawer freezer suddenly stopped cooling/freezing. All food had to be tossed. Fan, lights running, just like everyone else. No service available over a weekend, and am sure we'll be told we need a new compressor after reading these posts. Never had these problems with refrigerators in the old days. Is everything junk now?
Bob

Chesterfield, MO

#67 Jun 20, 2010
Dave wrote:
I guess I will add my tale of woe to the list. We purchased an Amana model AFI2538AEB bottom mount freezer with the French doors in November 2007. Last month, it quit cooling and we lost everything in the refrigerator and freezer. I ended up calling out a repair technician from the same company that sold us the refrigerator. When we bought the "fridge" we purchased an extended warranty that we thought was through Maytag. Wrong assumption and that is another story.
The technician had to cut into the sealed compressor system and evacuated and refilled the system with dye and new refrigerant after replacing the evaporator/dryer which he said was contaminated. After turning the refrigerator power back on he discovered a hole in the refrigerant line which he had to cut out and splice in a new section. He then re-serviced the unit. I might point out that the doors were extremely hot to the touch, particularly in the area where the electronic display is located. I suspect that there must have been a quality control problem and judging from the number of people complaining about the cooling system/compressor issues, I would say the Whirlpool corporation has a much larger issue than they are willing to acknowledge Given the previous fire problems, I have to wonder if the loss of refrigerant that ate a hole in the line might have contributed to the overheating and fire issues.
After seeing a recall on Amana refrigerators for a possible fire hazard, I have to wonder if this might be the problem. It took the refrigerator approximately two weeks to get back to operating temperature after the repair and then we started hearing a loud fan noise before it finally quit altogether. We almost lost another fridge full of food. Since my wife is diabetic and has to keep her insulin refrigerated, I spent almost $40 over the weekend for dry ice to keep the fridge cool waiting for the warranty company and the repair technician to come up with a new evaporator fan (a $65 part I might add).
Now, I have to call the technician out one more time as the freezer door is binding on the track. We had this problem early on and the technician had to lube the tracks but no fix this time.
Needless to say, I will do a better job of researching warranties when we purchase our next appliance. Amana/Maytag/Whirlpool now only has an overall one year warranty. I did some research and LG and Samsung currently have a one year overall warranty and a 7 year sealed system warranty. Needless to say, I will be going foreign on my next purchase. PS: Do not depend on the Consumers Reports ratings like I did as a measure of quality and dependability.
Todays Whirlpool made Amana/Maytags have not had a recall. Maytag built units did. If you think that Amana/Maytag/Whirlpool have bad warranties you better think again. LG/Samsung have a 7 yr sealed system warranty on select models and the warranty is LIMITED. I have heard numerous stories about their warranty claims and the nightmare on trying to get them to cover things. Having a limited warranty really screws the consumer in the end because they will find a way to make it your fault. Your unit was built by Maytag Corp when they were using cheap parts and compressors. Maytag went under and now Whirlpool makes the Amana/Maytag products as of a few years ago. The parts and everything in the new products are great. I would def buy an Amana/Maytag product today if it was built by Whirlpool.
feelingfrigidtow ardsamana

Tucson, AZ

#68 Jul 12, 2010
My five year old Amana bottom freezer just died last night. I lost all the food in the freezer and some in the fridge. After $40 repair call, I was told the compressor was shot. The cost to buy and install a new one? I was quoted $600-$700. I was told that it will probably continue to have problems once the sealed line was opened and it was better off to buy a new fridge. I called Amana and they couldn't confirm whether it had a one year, five year, or ten year warranty on the compressor. First they said five years, then it was one year, then it was five years, then "oh, we're sorry but it just had a one year warranty"...every time placing me on hold for a few minutes. When I first called, the computer identified my phone number through caller i.d. and told me my name and address. Then, the girl I talked to said they had no record of me or my purchase. I began to get really irritated and explained that a 5 year old fridge should not have a bad compressor given the cost, etc. Her reply? "I can offer you 15% off another Amana refridgerator". Are you kidding me??? The repairman pointed out that all the parts were made in different countries...the compressor, Brazil. The start relay - two parts, one China, the other Mexico. Substandard parts to increase their profit margin and they don't stand behind their products. I went to Home Depot and purchased an LG. It has a 7 year warranty on the compressor, 1 year for the rest and I sprang an extra $100 for the extended warranty for 4 years on everything. Absolutely ridiculous. I will never buy another Amana product again. My parents have a kenmore fridge on their porch that is about 35 years old...still running strong. Amana is such a disappointment.
feelingfrigidtow ardsamana

Tucson, AZ

#69 Jul 12, 2010
Kyle in Bremerton wrote:
5 year old Amana bottom drawer freezer suddenly stopped cooling/freezing. All food had to be tossed. Fan, lights running, just like everyone else. No service available over a weekend, and am sure we'll be told we need a new compressor after reading these posts. Never had these problems with refrigerators in the old days. Is everything junk now?
I had a space issue and had to go with LG to accommodate. My parents swear by Kenmore...they have a refrigerator on their porch to store drinks, etc. and it is over 35 years old...still running strong. And in the desert weather! It was made in the U.S.A....unlike the 5 year old Amana I just trashed. Good luck.
scienceguy

Saint Paul, MN

#70 Jul 13, 2010
Amana fridge, ABB1922FEB (same as ABB1922FEW, just black instead of white) bottom mount freezer. Stopped cooling AFTER 2 YEARS! Of course, out of warranty, and paid a bit over $1000 for it originally. Lost food, etc., makes this the worst value ever. I will never buy any Whirlpool product again, and that includes Amana, Kitchen Aid, Jenn Air, Gladiator, Magic Chef, Maytag, or Roper (google search Whirlpool Brands and you will see them all). The shill in this thread that keeps posting that the 'new' Amana is better since it is no longer built by Maytag is wrong--huge piece of junk and that is why they only have a 1 year warranty. Buying a Samsung.

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