United Airlines can't bring in enough revenue to cover its costs;...
In this July 17, 2013 file photo, a United Airlines jet plane landing at Los Angeles International Airport, in Whittler City Calif., passes in front of a Waxing Gibbous moon.
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#1 Apr 25, 2014
United's leadership is the problem, namely Jeff Smisek. Company moral is terrible and it reflects in customer service. That's why United ranks last in surveys. The board of directors must wake up and replace the current leadership so United can return to profitability and good customer service. The time for blaming the problems in the merger is over.
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