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#1 Dec 2, 2013
I cant believe Allegiant did it to me again. Our flight from Asheville to St Petersburg was delayed 5 hours on the trip down to Florida on Tuesday November 26th and now less than 8 hours before we are to leave the flight (#810 that was supposed to have left at 6: 40 am) was CANCELLED with no explanation!! I have held on the Allegiant Air phone line 3 times now each for EXACTLY one hour when the phone mysteriously gets disconnected. I call the St Petersburg airport and they say there is no one at the counter until 5pm tonight. How can an airline run like this...
#2 Dec 4, 2013
They did the same to me and my son...hung up the phone after quoting corporate policy over and over and said NOT ONE customer service empathy phrase. I am out ALOT of money first getting to Nashville then forced to drive home from Knoxville after the flight was cancelled on 12/1. Expensive lesson learned!!!!
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