Recall crisis isn't what's hurting Toyota

There are 9 comments on the Jan 15, 2011, TwinCities.com story titled Recall crisis isn't what's hurting Toyota. In it, TwinCities.com reports that:

It would be easy to think Toyota's biggest problem is its damaged reputation caused by sudden acceleration recalls, millions in government fines and massive lawsuits and settlements.

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Diamond

Minneapolis, MN

#1 Jan 17, 2011
They're all producing ho hum cars. No lines, no style and they all look alike. It isn't just Toyota.
Diamond

Minneapolis, MN

#2 Jan 17, 2011
Ok, how come the writer of the article type in h o hum and not get censored but we do?
disillusioned

Miamisburg, OH

#3 Jan 17, 2011
Remember several years ago when Oldsmobile advertisements stated that this was no longer your fathers Oldsmobile? The now defunct Olds had the reputation of being a stodgy family car. Likewise Toyota conjures up thoughts of utilitarian, safe, long lasting cars. The baby boomers are reaching retirement age, and many of the younger buyers want a more stylish vehicle. Look at what Buick has done in the last few years. Toyota will need to catch up to the rest of the pack and not rely on customer loyalty alone.

“Retired FAA”

Since: Mar 09

Fredericktown

#4 Jan 18, 2011
In addition to disillusioneds' remarks, Toyota needs to be aware of lifetime maintenance. The present Prius fall short in some areas. For example the cost of replacing a headlamp bulb (capsule) in the high intensity discharge (HID) system is out of touch with reality with some dealers charging up to $300.00 claiming they have to remove the front bumper. This should be designed so that the owner could DIY lamp replacements.

Another area, if the auxiliary battery becomes completely dead, the trunk lid can't be opened, which needs to be opened to replace the battery. You either have to get to it by letting down the back seat back then remove the trunk floor covers. Or you have to bridge "jump" the battery with another 12 volt source at the appropriate terminal under the hood.
liner

Hicksville, NY

#5 Jan 19, 2011
sacomo wrote:
In addition to disillusioneds' remarks, Toyota needs to be aware of lifetime maintenance. The present Prius fall short in some areas. For example the cost of replacing a headlamp bulb (capsule) in the high intensity discharge (HID) system is out of touch with reality with some dealers charging up to $300.00 claiming they have to remove the front bumper. This should be designed so that the owner could DIY lamp replacements.
Another area, if the auxiliary battery becomes completely dead, the trunk lid can't be opened, which needs to be opened to replace the battery. You either have to get to it by letting down the back seat back then remove the trunk floor covers. Or you have to bridge "jump" the battery with another 12 volt source at the appropriate terminal under the hood.
Aren't engineers great? I know someone who has a new Malibu. Great car but, headlights again.....had to remove lots of stuff to get to the bulbs. He was happy it was covered under the warranty.
Gm man

Washington, MI

#6 Jan 19, 2011
disillusioned wrote:
Remember several years ago when Oldsmobile advertisements stated that this was no longer your fathers Oldsmobile? The now defunct Olds had the reputation of being a stodgy family car. Likewise Toyota conjures up thoughts of utilitarian, safe, long lasting cars. The baby boomers are reaching retirement age, and many of the younger buyers want a more stylish vehicle. Look at what Buick has done in the last few years. Toyota will need to catch up to the rest of the pack and not rely on customer loyalty alone.
You are correct, and loyalty is going down as well
Gm man

Washington, MI

#7 Jan 19, 2011
liner wrote:
<quoted text>Aren't engineers great? I know someone who has a new Malibu. Great car but, headlights again.....had to remove lots of stuff to get to the bulbs. He was happy it was covered under the warranty.
Some cars it's a matter of screwing in a new one, others, well, require the engine to be removed or something ridiculous like that.
liner

Hicksville, NY

#8 Jan 19, 2011
Gm man wrote:
<quoted text>
Some cars it's a matter of screwing in a new one, others, well, require the engine to be removed or something ridiculous like that.
I just talked to a neighbor who decided to sell his perfectly beautiful Lincoln Town Car, who's only problem was a bad heater core. He was quoted some ridiculous labor charge to install the $50 core. Yes, he could afford it and so on, but still, what a shame, bought new and very well cared for. Apparently, when they built this car on the assembly line, they started with the heater core and went from there!
Gm man

Washington, MI

#9 Jan 19, 2011
liner wrote:
<quoted text>I just talked to a neighbor who decided to sell his perfectly beautiful Lincoln Town Car, who's only problem was a bad heater core. He was quoted some ridiculous labor charge to install the $50 core. Yes, he could afford it and so on, but still, what a shame, bought new and very well cared for. Apparently, when they built this car on the assembly line, they started with the heater core and went from there!
Yes, it is getting ridiculous. I accidentally hit my mirror when I was leaving the garage one day, and it would be over $500 for a new one! I guess it helps to be a mechanic, or to know someone who is. Last time I checked I didn't think the engine needed an overhaul when the mirror broke.

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