Thanks to you, Chrysler's paying for ...

Thanks to you, Chrysler's paying for a new dashboard

There are 107 comments on the The Miami Herald story from Jul 27, 2007, titled Thanks to you, Chrysler's paying for a new dashboard. In it, The Miami Herald reports that:

After reading Action Line about PT Cruiser dashboards cracking, I tried unsuccessfully to file a complaint and then sent an e-mail to Action Line describing my problem. via The Miami Herald

Join the discussion below, or Read more at The Miami Herald.

KEP 72

Waterford, WI

#83 Aug 13, 2011
Deb wrote:
The dash on my 2002 LE PT Cruiser started to crack a few months ago, slowly from the window to the center vent, Now it's cracked all the way to the glove box. I live in CA, it does not get that hot here and the car is garage kept.
I've owned the car 7 years and 3 of those I was unemployed so it hardly got taken out of the garage some weeks.This has got to be some kind Chrysler defect! I've never had a dash crack in all my 57 years.
come on now, it doesn't get hot in CA, also it's ten years old, you think it'll last forever.
BJamme

Irving, TX

#84 Aug 22, 2011
oh yeah, and the automatic door locks stopped working at same time, That and the lights all going out, happened when I had timing belt replaced
Bri

Charlottesville, VA

#85 Jan 31, 2012
My 2001 LE and 2002 basic both had the hard plastic dark gray dash, and both cracked down the middle. My bf replaced both with used ones from a 06 and 05 model.(wrecked @ junkyard) They fit like a dream and are made of a softer material.
Not hard to replace, took him about 20 minutes. Check ebay or junk yards for newer ones.
micaelm

Long Beach, CA

#86 Jan 31, 2012
I have an 03 that had a lot of problems early on but they replaced a/c, trans, steering parts, wiring, etc, I'm sure glad I had the warranty but what a pain in the ass. When I first got it I immediately put a carpet type cover on the dash, more for acoustics [great sound system] and so things wouldn't slide around so much... you all must live in a cruel sunny place, just get a fitted dash cover...
Chris hall

Bolivar, MO

#87 Feb 29, 2012
I have a 02 and yes it's cracked in the middle is there any recalls on it
South Carolina

Morristown, TN

#88 Jul 1, 2012
It appears that there being many same common issues, As I have had a crack in the dash straight down the middle and now a chunk of it is gone in my 02 PT Cruiser because another crack developed. I am thinking of what is the point of replacing it if its so common to happen again later on how to prevent it from cracking. I think that the dash was not meant to take on the heat. Everyone just says dash cover, but I think it is tacky. Has anyone had another issue after new dash replacement? I find it interesting there is no recall.
PortOfPV

Tecomán, Mexico

#89 Aug 20, 2012
I'm okay with a custom dashboard cover from Auto Anything, but can anyone tell me where and how to get replacement vents for the top center of the dash (oblong) and the smaller round vents on each side on top of the dash?
micaelm

Long Beach, CA

#90 Aug 21, 2012
I have an o3 which I soon put a carpet cover on, it keeps sunglasses or whatever from sliding around and improves the acoustic.No cracks!! Great sound system! The car had a lot of problems early on, i'm glad I had the extended warranty,now runs like a dream, so comfy....
Steve Howard

Seneca, SC

#91 Oct 6, 2012
My wife has a 2002 PT. After reading this and other complaints I called Chrysler and they are replacing the dashboard and it is only costing me $200.00
Karen Watson

Hartsville, SC

#92 Dec 6, 2012
My dash is also cracked. I own an 2001 PT CRUISER LTD. Also mine is one of the ones with the tape marks on the bumpers. I won't EVER buy a junky Crysler product again. BOTH of these are Chrysler DEFECTS and should have been RECALLED. Imported from Detroit my ass. Next I'm going with an IMPORT, better QUALITY, AND if they make a mistake they OWN IT and RECALL it!!!
Jim Cole

Conway, SC

#93 Jan 5, 2013
My wife likes the car, but the dash has been cracked for a few years on her '02. Really poor design. Just got rid of my '96 Accord which had 310K miles on it and the interior looked better than the Cruiser. Super dash. Back to the dash problem. Has anyone else had the same luck replacing it with a later dash ('05 or '06) like Bri above? Also the time, 20 minutes?
Shela Sturgeon

Greenbrier, AR

#94 Jan 10, 2013
I have a 2002 PT CRUISER TOURING EDITION and the dash on it cracked down the middle.
Bellsouth

Port Orange, FL

#95 Feb 12, 2013
2001pt cruiser Dash started to crack in 04 from windshield to dashboard dead center.Went to dealer first question they asked me did you use Armorall on it? I said no they said you must have that causes it to crack.Now I think he was on crack what a bunch of bull----! With all the complaints I have read it seems Chrysler f------ up & won't. Step up & say the ventor who made the dashes used inferior materials .But like always once you go off the lot screw you it's your problem.When you call you get a robot person who reads off a piece of paper it's out of warranty & we can't help you even if you mentioned about all the people who have the same problem. Iam so glad we bailed them out it's like getting screwed with your pants up.
Jan

Torrance, CA

#96 Mar 15, 2013
I just called Chrysler and they said they are unaware of this problem. Apparently, no one has actually called in about this problem. The phone number I called is:
1-800-CHRYSLER
(1-800-247-9753)

I have a 2001 PT Cruiser.
Donna Hutto

Columbus, GA

#97 Jun 7, 2013
I just got my 2001 Pt Cruiser Limited 3 weeks ago while riding down the road I heard a pop and pulled over because it was quite loud thought the engine make the noise after getting stopped I noticed the dash had cracked straight down the middle just like a T and no reason at all for it, Chrysler has to know there is a huge problem with this as I have read 100's of post about the same problem the exact same way something should be done on a recall after paying $4000.00 and out of no neglect or cause of my own for this to happen I certainly didn't want to have to spend $200.00 right out of the gate on a cracked, and busted dash and NOOOOO WAY to dash covers they look awful. UPSET!!!!
kkeegan32

Los Angeles, CA

#98 Jun 13, 2013
My 2001 pt dash has about 8 cracks and is falling apart. My 1989 toyota that was parked in the so cal sun that l finally got rid of had not one crack in the dashboard! The cracks come from being in the hot sun & then running the air to cool causes the cracks.....or the other way too. Both extremes of temp. Like pouring hot water in a glass....the plastic dash is paper thin! Piece of crap. You can hear it crack when it is happening. The windshield is also cracked.....l suspect structural issues. Now the cooling system isnt working and ive spent over 2000.00 already!!
Jim Cole

Conway, SC

#99 Aug 28, 2013
Finally found a dash on an '05 that was intact. I had been looking since January. Paid $27 dollars for it in a "Pull a Part" located in Augusta, GA. Took less than 20 minutes to replace. This was after nearly ordering one that would have cost a bit over $200 including shipping.

Since: Aug 13

Monticello, IN

#100 Oct 15, 2013
Ok, here it is 2013 and almost the end of that year :) My 01 Cruiser's dash just cracked. And I want to replace it. But I am in Little Rock, AR and no idea where to go. Anyone out there anymore??? Can you make any suggestions??? I don't know what email I used when I signed up for this site so could you please answer here? Thank you so very much.
just X

Universal City, TX

#101 Feb 14, 2014
My '01 PT Cruiser Limited Edition also has a badly cracked dash. It started in the center and ran to the from one end to the other. Now, it has so many cracks and breaks that it looks like crap. I too think Chrysler should pay for the replacement. No there was no abuse or mistreatment of the dash.
Jim Cole

Summerville, SC

#102 Feb 15, 2014
Recommend doing as I did above. My '05 dash is still good.

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