Review: Austin Primary Care PHY

Review: Austin Primary Care PHY

Posted in the Austin Forum


San Antonio, TX

#1 Jan 30, 2013
I would never recommend this place due to the girls in the front desk. The doctors are wonderful but you will not get the best customer service while checking in and checking out. Do not schedule your appt at one o'clock. That is the worst time of the clinic. And if you try to call in and get your prescription renewed. They have you ON HOLD for over 5 minutes and when they do come to the line they want to give you a quick answer just to get you off the phone. You can hear it in their voice how rude and frustrated they sound. So people please do your research, not only with the doctors but with the front office personels too.

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