Help Desk Software-iKode Help Desk X

Posted in the Web Design Forum

Since: May 12

Hefei, China

#1 Aug 10, 2012
iKode Helpdesk is a help system for anyone from small companies to enterprises. With a remarkable flexibility, iKode can be made to do just about anything you need it to do. If you need a means for help ticket submission and tracking, if you need to be able to assign tickets to staff, and alert staff and clients, you should take a good long look at this system.

Standout features

-Simple installation
-Ticket submission by either email or Web-interface
-Auto response
-Knowledge base
-Flexible customization
-Ticket tracker
-Email synchronization
-History/logger
-Cross-browser
-Multi Language
-Detail Reports

Requirements

MySQL 4 or higher
PHP 5.2 or higher
Zend Optimizer

New Trends

iKode HelpDesk Beta 4.0 will be released! Some more advanced options and functions will be improved and optimized!

Moreover,iKode Help Desk X has already integrated with live chat software and provided use-friendly sidebar for clicking.

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