Family blames City of Rio Rancho bust...

Family blames City of Rio Rancho busted pipes

There are 66 comments on the KOB.com Eyewitness News 4 - New Mexico story from May 5, 2008, titled Family blames City of Rio Rancho busted pipes. In it, KOB.com Eyewitness News 4 - New Mexico reports that:

A family in Rio Rancho says a burst of high water pressure sent out by the city flooded their home, washing tens of thousands of dollars down the drain.

Join the discussion below, or Read more at KOB.com Eyewitness News 4 - New Mexico.

Pipe Burst on Garnet

Garland, TX

#42 Apr 28, 2010
A pipe behind the refrigerator broke and the plumber told me $4000-$6000 to replace all of the piping. Are plumbing companies gouging people because they know the homeowner has no choice? Has anyone done research on the City of RR or Class Action Suit that would be willing to share with me?
harry

Socorro, NM

#43 Jul 26, 2010
if the city would simply advise homeowners when they do repairs so we can shut off main power during these surges a lot of this mess would be avoided
Susan McCord

United States

#45 Aug 8, 2010
Just received a $324.00 water bill and have heard about some water pressure issues in our area since the repaving on Western Hills. Also heard from a good source that towards the end of the job workers were just kicking the pipes into the ditches. Is the water pressure the reason that I am seeing water draining from side streets onto Western Hills on a daily basis?

Since: Dec 08

Location hidden

#46 Aug 8, 2010
Cities and other municipalities seldom admit fault or say things like Sorry our fault".

Proven wrong they will adjust the bill but it is not policy to admit fault.

To admit fault is to bring on law suits they cannot win.

Sounds to me like all of you with plumbing problems due to water pressure increases need to start writing letters to your city council and show up enforce at their meetings and press this issue demanding answers.

Oh and give them a time frame to answer and get things corrected or as a group you would file a class action law suit.

But whining here is not going to solve your problems, only alert others.

I do agree totally that any city that plans do do work on water lines needs to notify homeowners several days in advance.

Other then in an emergency where a line breaks that is.
Nicol

Brookhaven, MS

#47 Oct 16, 2010
We just had 4 leaks within the last 2 months. It amounted to replacing the water lines due to the poly piping. However after the pipes were replaced the City inspector did a water reading and stated 110 pressure was running into the house from the city. They are now requiring all homes to have a water monitor that can reduce the water pressure that enters the home. So we paid for pipes to be replaced and are now protected from the City that should have installed these pressure gauges at their lines so that it does not hit our homes. They knew of the problem, yet the cost goes to us to fix and spend money to help the city build more homes. Doesn't make sense.
Amanda

Rio Rancho, NM

#48 Jul 22, 2011
My mother in law lives in Vista Hills and within the last 6 months her pipes have busted underneath her house twice. This is ridiculous already. The city needs to inform all the residence when they are going to turn off the water so this problem doesnt keep going. Its expensive and a very big inconvenience.

Since: Dec 08

Location hidden

#49 Jul 22, 2011
Nicol wrote:
We just had 4 leaks within the last 2 months. It amounted to replacing the water lines due to the poly piping. However after the pipes were replaced the City inspector did a water reading and stated 110 pressure was running into the house from the city. They are now requiring all homes to have a water monitor that can reduce the water pressure that enters the home. So we paid for pipes to be replaced and are now protected from the City that should have installed these pressure gauges at their lines so that it does not hit our homes. They knew of the problem, yet the cost goes to us to fix and spend money to help the city build more homes. Doesn't make sense.
The right attorney can get that rectified.

And the more who contact the same attorney the better chance of a class action, that will force the city to pay you back and install them.
Darren

Albuquerque, NM

#50 Jul 22, 2011
I am curious what fittings were used? Were they like the shark bite fittings?

Since: Dec 08

Location hidden

#51 Jul 23, 2011
Which builder built the house and where the employees able to read English to know the correct items to use?
Roseanne

Albuquerque, NM

#52 Oct 24, 2011
My daughter has a leak at her home in North Hills. We have called some plumbers. Without looking their est. around $ 7000.00. Which she doesn't have, and which we don't have either. We had a repiping three yrs. ago. and other neighbors have had repiping done also, and one was done in the last couple months. We are in the Western Hills area.
What I want to know is there a class action suit going for people in Rio Rancho.

Since: Dec 08

Location hidden

#53 Oct 24, 2011
Roseanne wrote:
My daughter has a leak at her home in North Hills. We have called some plumbers. Without looking their est. around $ 7000.00. Which she doesn't have, and which we don't have either. We had a repiping three yrs. ago. and other neighbors have had repiping done also, and one was done in the last couple months. We are in the Western Hills area.
What I want to know is there a class action suit going for people in Rio Rancho.
You are going to have to do some heavy searching for that answer.

You can start here but also if plumbing search under class action law suits for plumbing in Rio Rancho NM and other words till you find what you need.

Or call a few of those lawyers and ask but don't get suckered into going there and hiring one.

http://www.google.com/search...
Patrick

Las Cruces, NM

#54 Sep 25, 2012
Ilive on Wester Hills and we had a leak when they repaved the street. Heavy equipment shook the house so bad dishes rattled in the cabinets and two days later we had a leak (so did neighbors on both sides). City, contractor and insurance company said not their fault. Three weeks ago water was off for about 4 hours and a couple days later another leak. Had enough, going to repipe but wish I could recover some of the cost. Enough people want to pursue class action I'm in.
Patrick

Las Cruces, NM

#55 Sep 25, 2012
No in Las Cruces, in Rio Rancho. Don't know whay it put me in Cruces.

Since: Dec 08

Location hidden

#56 Sep 25, 2012
Patrick wrote:
Ilive on Wester Hills and we had a leak when they repaved the street. Heavy equipment shook the house so bad dishes rattled in the cabinets and two days later we had a leak (so did neighbors on both sides). City, contractor and insurance company said not their fault. Three weeks ago water was off for about 4 hours and a couple days later another leak. Had enough, going to repipe but wish I could recover some of the cost. Enough people want to pursue class action I'm in.
You upset the Mayor and City Councilors so they moved you.

Hire the best lawyer that deals in such issues and has a proven track record of winning fights against city hall.

And if enough neighbors join it will make it harder for the city and contractors to win.
Ben

Albuquerque, NM

#57 Mar 21, 2013
I've lived in my Rio Rancho home for over 20 years and never had a problem with leaks. Then in 2011 I came home and heard a noise in the kitchen. Sounded like a hiss under the kitchen sink. It turned out to be a split in the polybutylyne pipe at the concrete level and water was misting out under pressure. It made a mess but got it fixed.

So last week I was watching TV, fell asleep on the sofa. Sometime later I woke up and then got up to go to bed. As I was walking down the carpeted hall bare footed, I stepped into a cold, and squishy mess that turned out to be a massive leak. The carpet was soaked. I could hear the leak, but could not see it. It must be behind the wall somewhere. The bad news is I think the leak is the supply line from the street meter to the house because the valve to shut the water off in the house did not stop it. I had to go out in the middle of the night and turn the water off at the meter.

I have a bad feeling about this. I've been without water for more than a week. I am really hesitant on what the estimates are going to be for this to get repaired. I don't have the slightest idea who to call or trust for getting this repaired. Meanwhile I have to do laundry at a Laundromat, buy bottled water to drink, and shower at relatives houses..I can't even blame the city of Rio Rancho for this since there was no work going on when it happened.
pipevictim

Truth Or Consequences, NM

#58 May 10, 2013
Had two pipes bust in the past year and the water dept would only cover one. First leak was in late may and other was in Jan. They said we were only allowed one crdit per year. Like it's our fault the pipe just burst. I also heard they turned up the water pressure and why many people have pipes busting. Class action?
CC Morris

Biloxi, MS

#59 Dec 17, 2013
I used ALTA PLUMBING to re-pipe my 1350 sq foot home and I was more than pleased with the price and the work Alex and his crew did. I now use them for any plumbing needs I have. He is honest, trustworthy, cleans up and makes sure the cutomer is pleased with the outcome. The city inspector told me he is one of the best when inspecting the work. 4301
Ben

Rio Rancho, NM

#60 Dec 19, 2013
Follow up on my previous post. I went ahead and had my home re-piped in April, and also had a new water heater installed. The old one was over 30years old! The repipe went well, and was done in less than 2 days, And this included replacing the waterline from the meter to the house along with all the internal piping to the house. It is nice to have water again! I used Valdez Brothers. They even installed me a connection valve for my ice maker behind the fridge which I did not have. They installed all new shutoff valves for the washer, the bathroom toilets, sinks, and of course the large main shutoff valve inside the house. The drywaller did an execellent job on repatching all the holes they made in the drywall. Only thing I had to do was paint which I did a week later.

Ben
George

Albuquerque, NM

#61 Dec 19, 2013
Should have bought a house in Albuquerque.
funkster01

Biloxi, MS

#62 Jun 24, 2014
GOOD GRIEF wrote:
AMREP never took responsibility for construction problem's it caused. Will be ever forget Riverview's flooding because of improper grading? AMREP claimed it was God's fault for the rain not theirs. The court exonerated God & AMREP was forced to correct the problem & pay for the damages. If the City of Rio Rancho did not exceed maximum water pressure level then the homeowner is responsible for maintenance of their water pipes from their property line to their home. Rio Rancho is not responsible for rusted out pipes under owner's homes. When the heck did polybutylene rust? Copper hasn't been used for water pipes for years because lead is used to solder it which leaches into the water & is harmful to baby's & young children.
Quite to the contrary, it is cost prohibitive to use copper when polybutylene is so much cheaper. The solder containing lead was banned for use in soldering copper pipes used for drinking water as part of the Safe Drinking Water Act as amended in 1986, so it can't be used as an excuse for using substandard materials to build a home. The industry was only interested in saving a buck (more profit) and the homeowners are suffering for it.
My own home was built by Amrep and I'm happy to say that they used all copper pipe in my plumbing. I have had to cut open a couple walls in the last 7 years and fix some pinhole leaks, but for the most part it is still holding strong. It is also important to note that the solder now used for soldering copper pipes is 100% lead free and drinking water safe.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Albuquerque Discussions

Title Updated Last By Comments
trump derangement syndrome 23 min Bull Durham 147
TRUMP just POed Many More People 32 min Bull Durham 134
Why did the entire KRQE morning news team leave... (Dec '14) 1 hr Incident23 107
News #abq4ward: Crime problem can cause psychologica... 14 hr The truth 1
Good Old Days 2 (Apr '10) 14 hr Mister Chix 115,061
Today I Saw (Nov '09) 14 hr Mister Chix 64,119
News Baby drowns in tub (Aug '09) 17 hr JLL 68

Albuquerque Jobs

More from around the web

Personal Finance

Albuquerque Mortgages