Tuesday Jun 24 | Customer Interaction Solutions
ShoreTel Expands Global Partnership with Black Box
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, and Black Box Corporation , the world's largest technical services company, today announced an expansion of their strategic ...
CallCopy Receives ShoreTel Certification for Three Call Recording Methods
CallCopy , a leading provider of quality management and call recording solutions for contact centers, today announced that it is partnering with ShoreTel , Inc., to integrate cc: Voice with ShoreTel's Pure IP ...
Customer Interaction Solutions
ShoreTel, a provider of Pure IP Unified Communications solutions, has announced ShoreWare Contact Center 4.66. This suite of applications was designed to improve customer service while reducing the cost of ...
ShoreTel Refines Unified Communications with Release 8.0
ShoreTel has continued to refine its unified communications system with release 8.0, featuring new Scalable Video Coding capabilities and other collaboration enhancements. via Converge! Network Digest
CB&S Bank Improves Customer Service and Makes Employees More...
“We're presenting a unified front to our customers and prospective customers. And like everything about ShoreTel, it's easy to set up and change workgroups.”
MaybachFinancial.com is one of the fastest growing independent and unbiased research firms in the world. via M2.com
Customer Interaction Solutions
ShoreTel Distributed Unified Communications Solution Helps A....
“Businesses fighting for a competitive edge need a unified communications system that makes their people more productive while lowering overall costs”
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, today announced that plastics supplier A. Schulman has replaced the phone systems in ten North American facilities with a ... via Customer Interaction Solutions
Darby Bank & Trust Lowers Communications Costs and Enhances Customer...
“In the current economic climate, we believe that financial institutions are particularly interested in leveraging their investments in technology to improve employee productivity and drive further cost savings”
Sunnyvale - Thursday, May 01, 2008 Darby Bank & Trust Lowers Communications Costs and Enhances Customer Service with ShoreTel Unified Communications ShoreTel , Inc. via TechLINKS
ShoreTel Inc F3Q08 Earnings Call Transcript
Tanya Chin - ' Director of Investor Relations John W. Combs - Chairman, President, and CEO Mike Healy - CFO Analysts Troy Jensen - Piper Jaffray Samuel Wilson - JMP Securities Alex Deninhem - ' Morning Star ... via The Internet Stock Blog
CNP Technologies buys assets from Pineville firm
CNP Technologies has acquired the voice-communications business assets of Network Communications Technologies Inc. via Charlotte Business Journal
ShroreTel, IBM Integrate Solutions
“Working with ShoreTel, we will enable customers to seamlessly add vital capabilities for voice communications, collaboration and productivity to their IBM-powered business processes”
The plug-in allows users to access ShoreTel's IP telephony features from Lotus Sametime. via Inc. Magazine
ShoreTel Wins Best of VoiceCon Orlando 2008 Award Second Year in a Row
“ShoreTel will continue to innovate our unified communications offerings so our customers can increase their productivity and collaborate more effectively using a highly reliable system.”
VoiceCon Orlando 2008 , produced by TechWeb , today announced that attendees at the event voted ShoreTel with the 2008 Best in VoiceCon Award, which recognizes new and exceptional enterprise IP communications ... via Earth Times
Technology Marketing Corporation's (TMC(R)) Internet Telephony magazine year award
“This is the second year in a row we have won a Product of the Year Award from INTERNET TELEPHONY magazine, a solid demonstration of our sustained momentum in the industry”
ShoreTel, Inc., , a leading provider of Pure IP Unified Communications solutions, today announced that Technology Marketing Corporation's ) INTERNET TELEPHONY magazine . via ComputerUser
ShoreTel's ShoreWare Contact Center 4.66 Makes Agent Interactions More Productive and Efficient
“Contact centers are under continuing pressure to do more with less -- to enhance the caller experience while simultaneously shortening call times”
ShoreWare Contact Center 4.66 supports more simultaneous agents while offering several new features that foster an enhanced customer experience, making it ideal for expanding mid-sized contact centers. via Earth Times
Customer Interaction Solutions
ShoreTel Receives Internet Telephony(R) Magazine's 10th Annual Product of the Year Award
“INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to ShoreTel. We're proud to honor its hard work and accomplishments and look forward to more innovative solutions from ShoreTel in the future.”
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, today announced that Technology Marketing Corporation's ) INTERNET TELEPHONY magazine has recognized ShoreTel with its 2007 ... via Customer Interaction Solutions
The South Mississippi Sun Herald
ShoreTel Names Donald J. Girskis as Senior Vice President of Worldwide Sales
“ShoreTel's architecture, quality products, channel partners, and history of delighting customers have it poised for tremendous growth and market capture”
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, today announced that Donald J. Girskis has been named senior vice president of worldwide sales, responsible for leading all of ... via The South Mississippi Sun Herald
Docu-Drama: ShoreTel plunges, investors load up
On Jan. 7, ShoreTel, the Sunnyvale maker of Internet-based telecommunications systems, shocked investors when it warned that sales for its quarter ended Dec. via SiliconValley.com
Sales Shortfall Beaches ShoreTel
“We are surprised by ShoreTel's December quarter shortfall considering the company's growing distribution footprint and improving brand equity post its initial public offering”
ShoreTel was a washout with investors Monday. Shares of the Internet switch maker plummeted 54.0%, or $7.06, to close at $6.02 on Monday, after it announced its fiscal second-quarter sales would be lower than ... via Forbes.com
ShoreTel Cuts Financial Guidance
Citing fewer sales to new customers, ShoreTel trimmed its financial guidance for the quarter ending 31-Dec-2007, saying it now expects revenue to be in the range of $29.7 to $30.7 million, lower than its ... via Converge! Network Digest
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, today announced preliminary results for the quarter ended December 31, 2007. via Light Reading
ShoreTel Announces Preliminary Fiscal Second Quarter Results
ShoreTel , Inc. , a leading provider of Pure IP Unified Communications solutions, today announced preliminary results for the quarter ended December 31, 2007. via TechWeb.com