eBay Enterprise Optimizes Omnichannel...

eBay Enterprise Optimizes Omnichannel Customer Experience Using OpenSpan Automation Solutions

OpenSpan Inc., an industry pioneer in automation and intelligence solutions designed to gain insight into employee productivity, simplify transactions and engage employees and customers, today announced that eBay Enterprise is leveraging OpenSpan solutions to drive process and technology improvements that enable agents to deliver world-class customer experience for eBay Enterprise's retail clients. Headquartered in King of Prussia, Pennsylvania eBay Enterprise is an innovation-driven provider of customer experience and customer service solutions for leading retail brands.

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