Friday Jun 20
Customer Interaction Solutions
Q&A: LiveOps CEO Marty Beard, on call center technology, efficiency [San Jose Mercury News :: ]
Via Acquire Media NewsEdge) June 20--REDWOOD CITY -- Marty Beard joined LiveOps three years ago to help revolutionize the way traditional bullpen call centers interact with sometimes angry and frequently frustrated customers.
LiveOps Selected by AlwaysOn as an OnDemand 100 Winner
LiveOps, Inc. , the global leader in cloud contact center and customer service solutions, today announced that it has been chosen by AlwaysOn as one of the OnDemand Top 100 winners.
Bolt Insurance Jumpstarts Its Agency Business With the LiveOps Platform
LiveOps, Inc. , the global leader in cloud contact center and customer service solutions, announced that Bolt Insurance , an innovative provider of insurance services to more than 100,000 small business owners, successfully deployed LiveOps as their multichannel cloud contact center solution.
Leading Uk Bpo Chooses LiveOps to Enhance Customer Service Delivery for its Clients
The Company employs more than 3,000 people in the UK and manages more than 6.5 million life insurance & pension policies on behalf of high profile financial services brands.