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JD Power and Associates News

News on JD Power and Associates continually updated from thousands of sources around the net.

7 hrs ago | The Post-Standard

Will today's outage spur New York to regulate Time Warner Cable's Internet service quality?

Time Warner Cable's big Internet outage today may increase pressure on New York regulators to impose unprecedented service-quality standards on the company as condition of its proposed merger with Comcast Corp. Unlike electric and gas utilities, Internet providers traditionally have been unregulated when it comes to the number of their outages or ... (more)


Related Topix: Cable & Satellite, Telecom, NaviSite, Time Warner Cable, Comcast, Advertising

Mon Aug 25, 2014

Customer Interaction Solutions

Blue KC seeks a new CEO [The Kansas City Star :: ]

Via Acquire Media NewsEdge) Aug. 25--David Gentile, who led Blue Cross and Blue Shield of Kansas City during the last four turbulent years of health insurance reforms, has retired, the company announced Monday.


Related Topix: Kansas City, MO, Advertising

Business Wire

hhgregg Offering Up to 30 Percent Off Purchases During Labor Day Sale

During hhgregg's Labor Day Sale, customers can save up to 30 percent on purchases made in stores and online.


Related Topix: hhgregg, Advertising, Marketing

Sun Aug 24, 2014

Fort Wayne News-Sentinel

2008 Hyundai Sonata$9,988

GREAT CARFAX HISTORY!!! SAVE MORE $$$ AT THE PUMP!!! THIS SONATA GETS UP TO 30 MPG!!! Own at BUYER'S DISCRETION!, Pass by more pumps, take it easy on the wallet., Sold AS IS, No Warranty., And This vehicle has Great Vehicle History!.


Related Topix: Hyundai Sonata, Hybrid, Sedan, Hyundai, Advertising

Fri Aug 22, 2014

Globe and Mail

Deals of the week: Car dealerships must change - or die

You've heard the phrase "change or die," and it holds particularly true for car dealerships.


Related Topix: Auto Dealers, Advertising, Pebble-Beach, CA, SUV, Toyota RAV4, Toyota

Wed Aug 20, 2014

Fort Wayne News-Sentinel

2005 Chevrolet Tahoe$10,376



Related Topix: Chevrolet Tahoe, SUV, Hybrid, Chevrolet, Advertising

Mon Aug 18, 2014

Fort Wayne News-Sentinel

2009 Chevrolet Impala$11,200

Impala LT 1LT, 3.5L V6 SFI Flex Fuel, Silver Ice Metallic, **ALUMINUM WHEELS**, **BOSE PREMIUM SOUND**, **HEATED LEATHER SEATS**, and **ONE OWNER / CLEAN CAR FAX**.


Related Topix: Chevrolet Impala, Hybrid, Sedan, Chevrolet, Advertising

Fri Aug 15, 2014


The Next Generation of Bank Branch Employees

Banks need to change their model for branch staffing if they're going to cut branch costs while providing great service.


Related Topix: Advertising

Thu Aug 14, 2014

The Columbus Dispatch

Direct Energy, IGS top survey of Ohio electricity consumers

Direct Energy and IGS Energy are the top performers in a new survey of Ohio consumer satisfaction with unregulated electricity suppliers.


Related Topix: Ohio, Advertising, American Electric Power, Energy

Wed Aug 13, 2014

Automotive News

Toyota: Favorable auto finance climate to continue driving U.S. retail volume

An auto finance environment favorable to many U.S. consumers will continue to provide a tailwind for higher retail auto sales in 2014, a top Toyota executive said Tuesday.


Related Topix: Auto Dealers, Banking, JP Morgan Chase , Advertising, Autos

Fort Wayne News-Sentinel

2008 Toyota Highlander$14,750

Highlander V6, 3rd Row seat, Fantastic condition, Fantastic fuel economy, Leather seats, Just serviced, Never Smoked in, Perfect Carfax with no accidents reported, and Warranty.


Related Topix: Hybrid, Toyota Highlander, Toyota, SUV, Advertising

Tue Aug 12, 2014


Don't Forget Millennials As Their Market Share of Auto Industry Grows

Previously believed to be generally uninterested in the auto industry, Millennials have begun to surpass their predecessor in car purchases, as an analysis done by J.D. Power and Associates has proved.


Related Topix: Advertising

Mon Aug 11, 2014


Personal Lines Insurers Best-Equipped to Handle Small Biz: J.D. Power

The amount of small businesses boomed toward the tail end of the recession , and as those businesses mature, their owners find their insurance needs are often better met by personal lines carriers dabbling in the coverage than by commercial carriers.


Related Topix: Small Business, Personal Finance, Advertising

Fort Wayne News-Sentinel

2004 Cadillac CTS$9,858

Kelley Automotive Super Store at 14-69 Auto Mall is very proud to offer this fantastic 2004 Cadillac CTS.


Related Topix: Coupe, Cadillac CTS, Cadillac, Wagon, Sedan, Advertising

Thu Aug 07, 2014

Fort Wayne News-Sentinel

2003 Volkswagen Beetle$7,189

Beetle GLS 2.0, 2D Hatchback, 2.0L I4 SMPI SOHC, 4-Speed Automatic, Cyber Green, Gray w/Cloth Seat Trim, **ALUMINUM WHEELS**, **CLEAN CAR FAX**, and **POWER MOONROOF / SUNROOF**.


Related Topix: Volkswagen Beetle, Volkswagen, Hatchback, Convertible, Advertising

Sports of Yore

4 Steps to Implementing a Social CRM Strategy

Just about everybody uses social media in their daily lives. Why not use those online gathering places as an outlet for customer service ? A study by J.D. Power and Associates found that 43% of branded social media engagement by consumers ages 18-29 was customer service-related, as opposed to the 23% that was marketing-related.


Related Topix: Advertising, Marketing, Social Software, Startups, Facebook

Tue Aug 05, 2014


Gen-Y buying more cars than Gen-X

Millennials born between 1977 and 1994, also known as Generation Y, bought 26 percent of new vehicles sold so far this year, according to a new report by J.D. Power and Associates.


Related Topix: Advertising

Mon Aug 04, 2014

USA Today

Gen Y now outpaces Gen X on new car sales

Millennial, the generation that supposedly isn't all that interested in cars, now is showing up the Gen X generation when it comes to sales of new vehicles, an analysis by J.D. Power and Associates shows.

1 comment

Related Topix: Auto Dealers, Advertising, Autos

Sun Aug 03, 2014

Automotive News

Lenders listen to satisfy dealers

The top 5 and bottom 5 lenders for prime-quality retail lending, as ranked by overall satisfaction score on a 1,000-point scale As auto lenders seek to do a better job of serving dealers, there's no single solution, said Mark Kaczynski, CEO of captive finance company Nissan Motor Acceptance Corp., which serves the Nissan and Infiniti brands.


Related Topix: Advertising, Home, Mortgage, Personal Finance, Chrysler Group

The Jersey Journal

Rossi: Leasing vs. buying a car

Americans are buying more automobiles than they have in years. In fact, according to J.D. Power and Associates, the auto industry is on track to sell more than 16 million vehicles this year.


Related Topix: Advertising, Opinion


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