JD Power and Associates News

For the fifth time in as many studies conducted, Edward Jones financial advisors rate the firm "Highest in Employee Advisor Satisfaction among Financial Investment Firms," according to a newly released study by J.D. Power and Associates.

In 2012, airlines raked in more than $6 billion in baggage and change fees, solely accounting for a 3.7 percent profit margin, according to WTOP .

Oklahoma City, OK, May 17, 2013 - OGE Energy Corp. Chairman, President and CEO Pete Delaney told shareholders gathered for the company's annual meeting that he is proud of the company's employees who delivered operational and financial accomplishments in 2012.

Improving customer satisfaction and consumer views will likely be a priority for US Airways Group Inc.

Alaska Airlines and JetBlue continued their stranglehold at the top of the annual North America Airline Satisfaction Study from J.D. Power & Associates.

Champion Energy announced today that it was awarded the prestigious 2013 Pinnacle Award by the Better Business Bureau Education Foundation, which recently recognized BBB accredited companies and non-profits at its 2013 Awards for Excellence event.

Coda Automotive, one of a promising crop of electric car startups, has now filed for bankruptcy protection, saying it will reorganise around the electric storage market.

Believe it or not, industry experts have discovered that the biggest barrier for self-driving cars would be the consumers' love fro driving.

"Time will tell if the Facebook Home page will be a draw to purchase a specific phone preloaded given that folks can download the homepage on supported device right now," says wireless analyst Kirk Parsons of J.D. Power and Associates.

SaskTel and Koodo Mobile Rank Highest in Wireless Customer Satisfaction For a Second Consecutive Year Key Findings a The average reported wireless monthly phone bill is $77, an increase of $9 from 2012.

When people think of their money and how it is managed, they often zoom in on one metric - how well their investments performed compared to the broader market.

Huntington National Bank has been recognized as having the best retail banking customer satisfaction in the region by J.D. Power and Associates .

An announced electric-vehicle venture in the United States between Chinese truck maker Anhui Jianghuai Automobile Co and Virginia's GreenTech Automotive is unlikely to generate significant sales, an analyst says.

Vehicle owners have a high interest in technology related to device/application linking for smartphones, wireless connectivity, fuel economy, natural language voice activation and a variety of infotainment features for their next vehicle, according to the J.D. POWER AND ASSOCIATES 2013 U.S. Automotive Emerging Technologies Study.

Retail banking customers rated Huntington Bank highest in the North Central Region, according to the J.D. Power and Associates 2013 U.S. Retail Banking Satisfaction Study.

Satisfaction is declining among customers whose vehicles are equipped with run-flat or low-rolling resistance tires as part of automakers' efforts to improve fuel efficiency, according to the J.D. Power and Associates 2013 U.S. Original Equipment Tire Customer Satisfaction Study.

The car's navigation device veered you off the beaten track into the twilight zones of the Everglades or Weston's winding roads.

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"We're finding that these features actually resonate quite strongly with customers," said Mike VanNieuwkuyk, executive director of global automotive at J.D. Power and Associates.

Bangor Savings Bank was named the top-performing bank for customer satisfaction in New England and one of the top banks in the country, according to a national survey of retail banking customers.